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SpiceJet Complaints & Reviews

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Updated: Jan 8, 2025
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SpiceJet reviews & complaints page 4

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D
DarMuneeb
Apr 25, 2023
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Luggage lost by spicejet

I was travelling on 16th April from Jeddah to Srinagar. Spicejet lost my checked-in luggage of two units. Have been a week no response from the airline apart from please be patient. Flying next week back to Europe without my belongings. Was not expecting this worst experinece by spicejet....
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Abhishek Shekhar123
from Bengaluru, Karnataka
Apr 20, 2023
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Not refunded my amount since 4 months

The most fraud airlines ever seen they need to refund my amount since 4 months. Still they have not given any resolution when they are refunding. They are not even responding my email as well as they are not picking my calls. This is case of customer harrassment and i will not accept this. You spicejet what the hell you think you are don't you have shame left and not think it's someone else money which should be refund. I want clear clarity...
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Srinivazan
Apr 17, 2023
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Missing of baggage in Spicejet

Address: Chennai

Travelled from Chennai to Delhi in spice jet flight. Flight No.SG8104 PNR No.RYU4FP. Handed over 3 baggage but received 2 baggage only. I have clothes worth Rs.40000/-. It is more than 1 week and they is no response from spice Jet even though daily follow up. There is no proper response from Spice Jet. Either they have to find my baggage or compensate me Rs.50000/- for cloth and bag cost....
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shijomiami
Apr 10, 2023
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Ticket not issued amount deducted

I had booked 3 tickets from spicejet website on 08/04/2023.
They had deducted my money and didnot provide my ticket .
Today i received an email from dubai spicejet office as below
Dear Guest,
Refund initiated it will reflect within 10-15 business days.

Order ID : FSUQD1DX

Order Amount : 2478.8

Refund Initiated At : Apr 10, 2023 12:03 PM

Refund Amount...
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Address: Patna airport

Today SG-8472 is delayed for more than 3 hours and spicejet denied to provide complimentary meals to the flyers who arrived the airport before 11 am, the flight was scheduled for 1325 hours which got rescheduled at 1645 hours today and the behavior of their customer relationship staffs are rude....
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serraomonica@hotmail.com
from Mumbai, Maharashtra
Apr 2, 2023
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Don't use this forum

Address: Mumbai

Scammers are gathering details from this forum to contact you and scam you out of money pretending to give you a refund. Please don't give out any banking details on here or to the scammer. I just had a call from a guy who claimed to be from Spicejet but was a Vijay Laxmi trying to scam me of Rs/47500 with a code which if I had entered would have wiped my account of 47500. BEWARE!!!...
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sandeep RD
Apr 2, 2023
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Y64znr /sg - Urgent Follow up on Complaint

Address: Delhi
Website: www.SpiceJet.com

Dear Sir/mam,

I hope this email finds you well. I am writing to follow up on a complaint I made regarding my laptop being taken away by the Spice Jet Authority at Dubai terminal.

As per my last email, I asked for an update on the status of my laptop and requested further information about the steps taken to resolve this issue. However, I have not heard back from you yet.

I understand that there...
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serraomonica@hotmail.com
from Mumbai, Maharashtra
Mar 30, 2023
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Refund request - Unsympathetic and uncaring

Address: Gurgaon, Haryana

RE:PNR OH994X/SG. I broke my wrist from a fall 4 days into my holiday i.e.4th Jan23 in Mumbai. I had a trip planned to Goa from 5th to 10th Jan23. I immediately let spice jet know after going to the hospital that I needed to change the date of the return journey from Goa to Mumbai from the 10th of January to the 8th as surgery was planned on that day in Mumbai. The travel agent was not accommodating. She charged an extra circa Rs/-9000 for...
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Address: SpiceJet Ltd., 319, Udyog Vihar, Phase IV, Gurgaon - 122016 Haryana, India.

Complaints* SpiceJet Airlines PNR no. ZB988P
My email dated 22 Feb 2023

Could you please dutyfully tell reason for flight cancellation on 19.1.23 SG 440 From BOM (T2) to JSA(T1) ?

Why you did not inform?

Thanks to our request Khushboo at J13 counter in P10 level switched all 14 o[censored]s to Jodhpur flight. We faced lot of expenses by road travel from Jodhpur to Jaisalmer consequent to this....
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anwardeen
from Chennai, Tamil Nadu
Mar 20, 2023
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Refund for the cancellation ticket

I have booked the ticket (PNR : OEPUHA) on Mon, 17 Feb 2020 to fly from Riyadh to Madurai on MON 06 APR, 2020. But I cancelled the to covid restriction. From that time I choose the refund and until now didn't receive the refund.

I sent many emails and called the customer service to get the refund and until now I did not get the payment....
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M
Ms. Ankita Mittal
Mar 18, 2023
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Baggage left at Dubai by airlines

Address: Topaz 63 Silver Spring Phase 2 indore

My husband Mayank Mittal travelled by spice jet from Dubai to India..Mumbai..then he had flight from there ro Indore on March 13, 2023.Spicejet left airways left our baggage there only without our knowledge.At the airport two hours he had spent to find this and lodging complaint..where he was assured that his baggage will be sent at home in a day or two.But today it is March 18, five days have passed no information till yet.Infact after several...
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Ms. Ankita Mittal
Mar 18, 2023
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Baggage left at Dubai by airlines

Address: Topaz 63,Silver Spring Phase 2, indore

My husband Mayank Mittal travelled by spice jet from Dubai to India...Mumbai.. then he had flight from Mumbai to our place Indore on March 13, 2023.
Spicejet left our baggage in Dubai without informing us.Two hrs of search at airport and taxing paper work being done where they promised to send luggage at our home in a day or two. contact number was given which in turn no one picked up.Mail sent.Today it is 18th, 5 days passed..after...
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Website: Spicejet.com

I webchecked-in for seat selection and meals on board in the flight SG-328 (scheduled on 11 March 2023) on 09 March 2023. Payment due(Rs. 549) is debited two times from GPay(at 7:14 PM) & PhonePay(at 8:02 PM) but didn't get any confirmation from Spicejet.
I need to get resolved this issue immediately as I have to book and confirm my ticket for the same....
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Ameya Pitale
Mar 9, 2023
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Rescheduling of flights

Address: Mumbai

SpiceJet has once again rescheduled a flight. It has been very common case with SpiceJet that they put up a flight at the cheapest rate and then reschedule the flight giving some unacceptable reasons.
This time its flight number SG 695 which was scheduled to depart on 5th April at around 08:40 pm which is rescheduled to 06:40 am.
Fortunately the change is announced a month before.
But this has been a regular case with...
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Rewathi1
Mar 5, 2023
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Refund not received yet

The below email was sent on the 31st Jan 2023 but until today I have not received a reply.
The mentioned that the refund has been done to their spicejet office/agent in chennai airport but did not provide the contact no. So how am I supposed to contact them?!...
None of the numbers available online are in service. Seriously you got to be kidding me Spicejet...what a horrible service!!!
Flight keeps getting rescheduled...we...
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Address: N-8/180, B-51

I tried to modify my booking of a spicejet flight on 26.01.2023 with Pnr XGT9RA.

After 3 unsuccessful attempts of 4422 by my side to Spicejet in which all the times payment was deducted from my account, i had to finally pay 4764 from account ending 4500 via UPI (reference number[protected] to Spicejet on call and only then my itinerary got changed.
I would like to mention that the amount for three of the payments...
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Reshma.k
Mar 1, 2023
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Ticket refund not received from last 45 days

I have booked the tickets on 15/1/23 for dubai to pune return (traveling dates 1/7/23 to 26/8/23) from SpiceJet airlines. As it was being booked with credit card issued by UAE bank. Payment of AED. 2698.10 deducted but airlines have not issued me the ticked instead cancelled my PNR. UCU8GZ. We have called and mailed them so many times. But only they assure us but no refund against the ticket cancellation. Kinly help to receive the refund....
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abiuae92@gmail.com
Feb 26, 2023
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Always delaying for departure time

I was traveling from madurai to mumbai at 6-feb-2023 on 16:00 hrs and during that delay was upto 1 hr for departure and same today also same flight I was booked to madurai to mumbai then again it was delayed upto 30 min. Why always doing same thing. Your company can not able to run flight business on time. Your always loosing your credibility and loyalty

My pnr number is XI5TKK...
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wsminschau
from Delhi, Delhi
Feb 23, 2023
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Harassment by Spicejet Airlines

Address: Gurgaon, Haryana

We had wtitten on [protected]@spicejet.com on 7th February but we did not get any unique number for any response to our email since then.

We flew Dubai from Mumbai on 1st Feb flight number SG 14, PNR - UDPHUJ. On arrival at Mumbai 0630 hrs and after waiting for 45 min for our luggage, we were informed that our 6 bags were off-loaded in Dubai itself. We were not alone, there were 20-30 passengers who did not get their bags....
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Aneaha
Feb 22, 2023
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Extra baggage amount

Hi all,
This is to your notice that SpiceJet airlines at IXB station has their own rules. I had a cabin luggage and a backpack where I had carried my laptop. I was asked to weigh both the luggage and pay extra amount of ₹3600/-. I accept the fact that my cabin luggage was 2 kgs extra and I was ready to pay for it but why weigh my laptop bag? I’m a frequent traveler and have never seen such kind of scenario in other stations. When...
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