SpiceJet Complaints & Reviews

Ms. Rinki Jha

The described public complaint is chaotic and with multiple errors:

1. There is no PNR DF1NNX associated with passenger Jha

2. The date 21 APRIl 2019 is a forthcomming date, not the past one.

3. There is no evidence of payment (10000 or 23000) seen .

4. When and where, who, infomed that flight is acncelled?

5. You have not stated in the public complaint:
- what do you want and
- who mus provide the service for you,

according to your thought?

It is not mandatory, but it is in the interests of the passenger, if she or he wants the compensation ("money back)" or the legal act,
to hire a lawyer or the lagal professional for the presentation of the case before the authorities.

Such service (assitance) can cost from rupees 4000 per case for 2 passengers
before the public authority authority or rupees 8000 before the court,
if the hired assistant is a professional in the civil aviation matters.

Regards.

sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd
e--mail: aryan (at) vivaldi.net

To anonymous author,

Priror to conclude regarding the use of the qulity of the services of the particular air carrir,
the submitter need to demonstarte:-

1. His ID. This is truue name, true city or country of residence at minimum.

2. Involvment in the contract.
This to to show
- Spice Jet Airlines e-ticket or
- Spice Jet Airlines boarding pass or
- receipt, issued by the agent of the Spice Jet Airlines, for extra luggage of 3 kg

3. Your own complaint addressed to the Spice Jet air carrier.

4. The decision, which can be issued agints you or the refusal of the processing of your claim.

As nothing of the above is seen, text of the author does not represent a public cmplaint or a private comlaint, but it represents gossips.

Vivek,

Based on your explanations, the case has to be handled as follows.

The duty of the Spece Jet manager Pune airport is to deliver the decision:-
- either to the police office of Pune (Lohagaon) for the investigation of the possisbe theft at the area, whih governed by the Pune Municipal Corporation,
by filing the "theft" in police F.I.R.,
within 3 days following the receipt of your complaint,
or
- to deliver your items to "your "door within 21 days, following the receipt of your complaint.

If it is not done in time, the passenger can claim the compensation via the district court of Pune (India) or of Dubai (UAE).

It is advasable to keep e-ticket, boarding pass, bag tad, your own application regarding theft till the finan resoluton, but at least 1 year.

You can hire a lawyer or a legal professional for the representation of the case, if you consider lack of the sufficient knowledge in the complaing procedure.

Regards
sr manager for ICAO / IATA irregulations matters
Aryan Engineers Ltd
e--mail < aryan(at)vivaldi.net >

Anonymous author at Na, Haryana, India

Please:-

1. Show your full name and address

2. Attach bag tag, which the agent had issued for the 3rd january 2019 SG 31 flight at Delhi airport.

3. Attach PIr - a document, which the agent of the air carrier hadto issue follwing your complaint,

if you want to process further with the claim at this site.

There is no duty of the air carrier to provide the passenger with the clothes or other personal items, upon otherwise stated in the Contract Of Carriage, related to the particular flight.

Mr.Peravali Prince

You faced with the fraud, highly likey.
The explanation of the procedure of the filing of F.I.R. and writen / collected evidences is a duty of the police officer.
The investigation of fraud is a duty of the police office in your city, by the delivery of the case to the court not later than in 6 months, following the lodging of F.I.R. by the victim .
-----
It is advisable to tell you clearly for the complaining: -

1. When and where the incident had taken place,

2. Description of event occurring,

3. Who was involved: a physical person or the company with
the known identities,

4. What was the exact wrong action

5. Request or few requets: it is what do you expect from the responder (company) in your favor.

6. List of written or oral evidences, which you had receved and own.

If the author does not know the basics of complaining,
he or she can appoint the attorney or the legal professor for the agreed monetary remuneration n the case.

If you have faced with fraud, you can lodge the complaint in the form "First Information Report" (F.I.R.) in the local police station of your city or of your town.

Noone has the duty to investigate a purely unidentified complaint and the anonymous complaint.

----

[ HINDI ]

आपको शिकायत के लिए स्पष्ट रूप से बताना उचित होगा: -

1. घटना कब और कहाँ हुई थी,

2. होने वाली घटना का विवरण,

3. कौन शामिल था: एक भौतिक व्यक्ति या कंपनी
ज्ञात पहचान,

4. सही गलत कार्रवाई क्या थी

5. अनुरोध या कुछ अनुरोध: यह वही है जो आप अपने पक्ष में उत्तरदाता (कंपनी) से उम्मीद करते हैं।

6. लिखित या मौखिक साक्ष्यों की सूची, जिन्हें आपने प्राप्त किया था और उनका अपना था।

यदि लेखक शिकायत करने की मूल बातें नहीं जानता है,
वह या वह सहमत मौद्रिक पारिश्रमिक n मामले के लिए वकील या कानूनी प्रोफेसर नियुक्त कर सकता है।

यदि आपने धोखाधड़ी का सामना किया है, तो आप शिकायत को "फर्स्ट इंफॉर्मेशन रिपोर्ट" (F.I.R) के रूप में अपने शहर या अपने शहर के स्थानीय पुलिस स्टेशन में दर्ज कर सकते हैं।

किसी की भी कर्तव्य नहीं है कि वह शुद्ध रूप से अज्ञात शिकायत और अनाम शिकायत की जांच करे।

Dear sir
My wife habeeba yellalu is travelled from Delhi to Chennai dated on 4 th April 2019 pnr number JE68PN . Already i paid for meal charges 240 rs .through goibibo . But tin flight journey they didn't serve the food . We are disappointed. My wife is suffered very bad.

To the autor,

Please provde evidence of
- payment of 3998 Rs for "upgrade"
if you want to process further with your claim here.

It is to be the air carrier invoice or the receipt, issued by the air carrier in the form of EMD (IATA standard),

Regards,
sr manager for ICAO /IATA irregulatons matters
Aryan engineers ltd
email < aryan (at) vivaldi.net >

The bodrding pass, the primary resevationn of a seat is not seen in the text.

The rules related to the seat allocation, which air carrir has duty to allot to the apsnger deuring the flight, had been issued and governed by the circular of the Directorate General of Civil Aviation (DGCA)
in India .

Nobody has a duty to deliver the monetory decision against the receipt o[censored]nidentifed complaint or against the complainant, who does not want to disclose his or her particulars.

The same is related to persons, which are hiried for the services for and by Government.

My flight time as change From your side early morning 5.50 am to night 9.45pm but still not received my ticket pls clarify me

1. The "present situation" must not touch anybody's heart, as Saudis say emotinally.
Or, the passenger must produce a good reason for the refund.
The good reson of refund is that, which produced in rules of the ticket or in general regulations of the transportation by air (ICAO conventons and annexes).

2. If passenger experience the sence of danger, such reason can not be qualified as good one for the refund purpose.

3. Please advise the same to your 7 passengers (e-ticket holders).

Regards.

Very bad service
Our depature time is 5.40 p.m on 29th march 2019 but it got delayed by 4.30 hrs that is 10.15p.m
But again it got delayed by 1 more hr..that is not confirmed time.
Is this the way they provide service to the customer. Better shutdown the airlines.

This is horrible. now you have started charging for web chekin. Even middle seats are not spared. This is called Daylight Robbery. You shaould understand that web chekin is not a convenience but a time saving tool for both Customer as well as Airline. Airline also saves lot by avoiding long queue.

Spice jet Pondicherry Mr. P Vignesh, is the worst crew member I’ve met in my life. He’s very rude and unprofessional in his behavior. Even for extra baggage his words were so intimidating and this kind of person shall never be allowed to these jobs.

I have booked ticket from Hyderabad to madurai on 7.3.2019 through my SBI credit card in the name of vasantha kumarRadhakrishnan.an amount of RS.5258 has been debited but my ticket had not been confirmed. I didn't get pnr number nor any confirmation of booking.flight timing is 10.10 of 07/03/2019.hyderabad to madurai.time around 2am.kindly refund