[Resolved] Sun Direct — after recharge also they are not giving the channels

abhinay yalamaddi

Jan 12, 2020

Address: 507168

Sir
We are using sun direct. I recently recharged my sun direct with base plane on 6/1/20. But till now (12/1/20) they are not giving the channels. I called them they are saying that we are processing it. The customer service people are cutting the call in between the talk. And they are demanding to do recharge one day before the plane exist. To don't get this type of problem. And they are saying that we can't compliant any one on it. So you should take sever action on them.
My id number is [protected].

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Feb 14, 2020

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2020

Sun Direct Customer Care's response Dear Sir,

As per the conversation, customer enquired about My FTA package, same has been clarified from our end

Regards,
Sun Direct

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Comments

vishal dhondi

from Manuguru, Telangana

Jan 28, 2020

I have recharged wrong smart card number.

My smart card number[protected]
wrong recharge smart card number [protected]
My mobile number [protected]
wrong recharged please help you
my email id [protected]@gmail.com

SHIVASAI DEEKONDA

Jan 28, 2020

We Are not Getting any Channel and showing that Failed To load IFCP Image
What We have to do now please send me Fast solution we are suffering a lot.. Please we are new customer to Sundirect send me solution. Its elections time we want important news. Iam Not satisfied with Sundirect