Sun Direct — Bill payment

I paid for HD Tamil pack of cost rs335. Through UPI. The transaction was successful but the sun app said it failed and my money wasn't refunded. Their customer care wasn't helpful in this matter and straight up left without resolving the issue
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Sun Direct customer support has been notified about the posted complaint.
 
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"Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,

Sun Direct Team."

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