[Resolved] Sun Direct — channel selection

Chidghan

from Bengaluru, Karnataka

Mar 31, 2020

Address: Uttara Kannada, Karnataka, 581402

Sund direct dth providers are not giving the right to chose their channels on any one of the platform i cannot add a pack on my own or i can't remove them also they are not giving any kind of options they have made their app but it won't open they made it compulsory to choose the pack they decided and we dont have any kind of freedom to choose trai says that you can add pack as much as you can and drop them according to your choice but there are no way that i can drop a channel or a pack sun direct is making people pay more and get less channels by creating their own packs so i suggest to see in to this.

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May 3, 2020

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2020

Sun Direct Customer Care's response Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,
Sun Direct Team.

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Comments

Rudresh c

from Bengaluru, Karnataka

Apr 2, 2020

Smart card [protected]
Phone [protected]
I request to u please add zee picchar

Kalaiselvi Gunalan

from Hāora, West Bengal

Apr 6, 2020

Hello
I have recharged my sundirect on today. The payment was done in Gpay and payment was successful and in sundirect app its showing failed. I have attached screenshot for your reference.

Vinothb613

Apr 7, 2020

Sir/Madam
I have recharged My sundirect account of rupees ₹554 in 5th April, 2020, The amount was debited from my bank account but the recharge was not successfull, Please Resolve my problem, And I need my Money return back or quickly Recharge my sun direct account, Kindly See my Attachment Below

Vinothb613's reply, Apr 5, 2020

And my Sun direct card number is 40247063122

Richu N

Apr 7, 2020

They cut channels without intimation. After switching on the TV a particular channel will be there and after sometime the same channel would not be available.