[Resolved] Sun Direct — charging gst twice

K Daya

from Manuguru, Telangana

Dec 7, 2019

Address: Hyderabad, Telangana, 500072

My sun direct smartcard / cdsn no [protected].

On my recent recharge i noticed that 18% of gst is deducted and on only 82% of the recharge amount is reflected in the available balance. However, while subscribing to fta channels and other channels in addition to subscription charges, the sun direct is collecting gst again (Subscription charge +18% gst). This amounts to double taxation (A total of 36% gst).

Request to look at this double taxation practice as the company may be wrongly charging all consumers and cheating the government and consumers on tax collection.

Regards
Daya

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Jan 12, 2020

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2019

Sun Direct Customer Care's response Dear sir,

As per conversation, customer enquired about balance and validity same has been clarified from our end.

Sun Direct Team.

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Comments

sounder rajan04

from Hyderabad, Telangana

Dec 30, 2020

My sun direct smartcard / cdsn no [protected]

On my recent recharge i noticed that 18% of gst is deducted and on only 82% of the recharge amount is reflected in the available balance. However, while subscribing to fta channels and other channels in addition to subscription charges, the sun direct is collecting gst again (Subscription charge +18% gst). This amounts to double taxation (A total of 36% gst).

Request to look at this double taxation practice as the company may be wrongly charging all consumers and cheating the government and consumers on tax collection.

Regards
RAJAN