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[Resolved]  Sun Direct — have done recharge but channel not playing

Address: 605754

28.03.2020 my sun direct plan got expired so that i have done 258rs recharge, 30 minute's channels played but suddenly got massage that my sun direct plan expired i got shock. So again i have done 258rs recharge but no use. Next day i have contacted customer care they advised to 258rs recharge so again i have done 258rs recharge my account but no use, also the customer care service not providing proper solutions to customers. They are cheating our money.
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May 5, 2020
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2020
Sun Direct Customer Care's response Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,
Sun Direct Team.
Jul 30, 2021
Updated by Keerthana NarayanaSamy Old num
[protected]

new number
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2 Comments

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Comments

I make payment for 554 yesterday recharge was done but the channels are not displaying customer care also not giving any clear response since two days

Reply
easwari ramasamy's reply, Apr 14, 2020
smart card num 10617325211 sun news channel was running for 10 minutes and suddenly getting off other channels are not displaying
This was displaying
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