[Resolved]  Sun Direct — I want to change the current plan

Address: 625706

Unfortunately yesterday i have recharged the wrong plan.. Malayalam dpo pack 2..

Can i now change the plan to tamil dpo pack 2..? Or can i refund the money?

I kindly request you if there any possibilities please change my plan.. Or give me any other solutions.. I want to change the plan immediately..

My smart card no : [protected]

My mail id : [protected]@gmail.com
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Nov 30, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2019
Sun Direct Customer Care's response
Dear sir,

As per conversation, complaint on plan activation same has been already addressed and resolved

Regards,
Sun Direct Team.
 
3 Comments

Comments

I have recharged sun direct with the amount of 220 using imobile app. The reacharge was failed and money was debited from my credit card. Please solve my issue by refund the amount. How long it will take refund?? Or whether it's an issue of imobile?
Recharged `My FTA' base pack on 26.10.19 using my sundirect app. They charged ₹153. Promised 153 channels in various languages. But I can't view any of the promised channels. If I try to recharge additionally it shows that my base pack has expired.
Sir/medam

I have sundirect DTH connection

I did recharge on 10 December 2018
For 12+1 month's TELUGU DPO pack . Worth of Rs 3000/-. According to pack my vaildity up to January 2020.
But Disconnected my sun direct connection on 30 October 2019.

Kindly solve Regarding This issue.

My card no [protected]
Register mobile no. [protected]

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