[Resolved] Sun Direct — recharge pack change

N Amaraiah

from Mumbai, Maharashtra

Aug 21, 2019

Address: 1st floor, Shankar Reddy Building, 7th cross, St Annes Scholl road, Ramamurthy, 560016

Hi team,

I have recharged sun direct recharge by mistake @250 bengali dpo pack, actually i wanted to recharge for telugu dpo pack @ 255.

My custumer id: [protected], mobile number is [protected].

I tried to call custumer care, but i have not rrceieved any responce.
Hence please assist me on changing the pack and resolve this issue.

Thanks & regards,
Amaraiah n

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Sep 23, 2019

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2019

Sun Direct Customer Care's response Dear sir,

As per the conversation we had, requested Plan Telugu DPO A2 Pack Basic Subscription Monthly Renewal has been already activated.

Regards
Sun Direct Team

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Comments

Siva Moturu

from Guntur, Andhra Pradesh

Aug 22, 2019

Already recharged my sun direct TV not showing channel

Bhanu Jai

from Mumbai, Maharashtra

Aug 23, 2019

211 package this package is waste

Dharani D

from Mumbai, Maharashtra

Aug 27, 2019

Please refund my money
I am recharge with in two time but one recharge successful again recharge not received then my bank account not received so please refund my money

gani21998

from Delhi, Delhi

Aug 27, 2019

From last 2 days, we are getting only few channels . i thought my plan might have expired so i recharged yesterday with Telugu DP0 3 pack .Still i am not getting all channels.Before 2 days we got some message on screen that some problem with antenna . but after that we are getting only few channels.My Smart card no is : [protected].