[Resolved] Sun Direct — recharge / refund

Veerarajan S.V

from Bengaluru, Karnataka

Oct 17, 2019

Address: 560077

No Reply from Sun direct regarding Refund / recharge.
Actually, two times Made recharge on 7/9/19 at 12:43 Hrs & 1:02 Hrs (Rs 2399 & Rs 2399.Due to Technical problem). Both transactions were successfully completed.
7/9/19 at 1:02 Hrs Recharge is done in my account.
But 7/9/19 at 12:43 Hrs not done recharged / not Refunded till today.

Given so many complaints. Problem not solved till day.

1. SR[protected] dated 17/9/19
2. CW[protected] dated 18/9/19
3. CW[protected] dated 24/9/19
4. CW[protected] dated 2/10/19.
5. CW[protected] Dated 08/10/19

Attached Photo Copy of the Transactions

S V VEERARAJAN
Phone: [protected]
SMC No. [protected]

Was this information helpful?

No (0)

Yes (0)

Oct 21, 2019

Complaint marked as Resolved

Today I received the Refund of Rs 2399/- in my account

Sun Direct customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2019

Sun Direct Customer Care's response Dear sir,

As per conversation, we inform customer that recharged amount of Rs.2399 is received by Sun direct as the transactions was successful. As per his request the corresponding amount had been reversed to his bank and same has been resolved and clarified from the customer.

Regards,
Sun Direct Team.

Oct 24, 2019

Updated by Veerarajan S.V Received Rs 2399/- on 21/10/19 in my account.
Thanks
S V VEERARAJAN