Submit a Complaint
Satellite, Cable DTH TV
Sun Direct

[Resolved]  Sun Direct — signal strength and quality

Address: Kottayam, Kerala, 686002

Atleast every 2 months, sundirect stops working due to signal issue and when raising complaint, will send some technician to fix this. He charges 150 for each visit. This seems to be definitely a fraudulent activity as this happens so frequently. We are paying to view channels and also in addition for getting signal. When checked they informed 150 will be charged only once a month. So, since it's every 2 month, have to pay.
Was this information helpful?
No (0)
Yes (0)
Feb 18, 2020
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2020
Sun Direct Customer Care's response Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,
Sun Direct Team.
 
1 Comment

Related Sun Direct reviews

[Resolved]Sun Direct - Regarding Pack Activation[Resolved]Sun Direct - Regarding two time payment on same smart card number[Resolved]Sun Direct - Online booked amount Rs 1499 not returned for sun direct dish connection[Resolved]Sundirect - Sundirect/I have recharged sundirect but some channels are not coming what to do[Resolved]Sun Direct - Sun Direct Recharge Issue
View all 2481 Sun Direct Reviews

Comments

My sun direct box is not working only sound no view picture so please send your technician to my home .
Reply
muralidhar kinthali's reply, Jan 11, 2020
PLEASE SEND YOUR TECHNICIAN TO MY HOME

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    View all 2481 Sun Direct reviews & complaints
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
      Complete registration     Skip this step and finish later  

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or
      Register  

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.
      OK  

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
      Login   Forgot your password?
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR