[Resolved]  Sun Direct — verification of recharge

I made the payment for my sundirect DTH account through phonepe on april 3rd 2020 and i received the confirmation of payment through phonepe but I dint get any confirmation from sundirect . Im not recieving the services since then .Kindly confirm the payment and provide the services .

smart card number- [protected]
transaction Id- N2004031741487165727451

Further I raised a complaint reharding the same but there was no response but I recieved a message saying the issue has been resolved. I tried contacting the customer care several times but there was no response.

Its more than 10 days and i except a response from your side and a solution as soon as possible.
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May 16, 2020
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2020
Sun Direct Customer Care's response
Dear Sir,
As per conversation, customer complaint regarding Wrong deal same has been resolved from our end.
Regards,
Sun Direct Team.
 
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