Sundirect — I want refund or transfer my recharge to my new account

I have done my recharge to my old sun direct dth account (Smart card no : [protected]) which is not in use. Now i wanted to transfer that recharge to my new account (Smart card no : [protected]). I called sun direct customer care many times but they are not resolving. It's been more than 5 days now but no solution.

Either transfer my recharge to my new account or refund immediately i will recharge to my new account. This is hectic now.

I paid 219 rs recharge through phone pe app. And also through local retailer.

Sun direct customer care is very bad while talking they are cut my call or sometime they are not picking my call.

Please rectify this issue as soon as possible.
Was this information helpful?
No (0)
Yes (0)
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2020
Sun Direct Customer Care's response
Dear sir,

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards,
Sun Direct Team.
Oct 21, 2020
Updated by ShereenAzar
Sundirect is not solving my complaint
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information