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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Last updated Sep 11, 2024
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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 57

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007mathanraj
Aug 12, 2022
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Ticket not book

I booked ticket from Chennai to bangalore through setc mobile app, i followed all steps mentioned in app while booking i make upi transaction, transaction successful but ticket is not booked in the app, i didn't get any mail or mobile conformation for booking, i need refund, i have attached my payment billing for your reference...
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007mathanraj
Aug 12, 2022
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Transaction successfully but ticket not book

I booked ticket from Chennai to bangalore through setc mobile app, i followed all steps mentioned in app while booking i make upi transaction, transaction successful but ticket is not booked in the app, i didn't get any mail or mobile conformation for booking, i need refund, i have attached my payment billing for your reference.booking date 15/08/2022....
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aravinth ulagaraj
Aug 12, 2022
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Ticket dint get booked but amount got deducted

Address:Chennai

I made transaction of rs.505 for sleeper non ac seater on[protected]. I made my payment through gpay upi platform. The amount got deducted from my account but after that site showed "Error! Please try again later". The transaction was successful in gpay. Kindly help me in providing a solution...
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On 12th August 2022 i tried booking a ticket through tnstc app for Bengaluru to Madurai 10 PM bus. After making the payment the app displayed some error and asked me to try again later. It seems to be a server issue and at the same time i got charged with the ticket fare of Rs 605. I have attached the screenshots of my bank transaction and also the error which i got on the app. I booked the ticket as guest user. Email-id used : [protected]@gmail.com...
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K
Aug 12, 2022
Aug 12, 2022
This thread was updated on Aug 12, 2022
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Booked failed...amount debited..but not refund

Booked failed..but amount debited...not refund..kindly refund money.....
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Bowmiya M S
Aug 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited from my account 2 times but ticket not booked

Hi

Yesterday (Aug 10 2022) I booked ticket from Nagercoil to chennai in ULTRA DELUXE from tnstc site. Amount Rs.750 has been debited from my account two times(Total 1500rs) but ticket was not yet booked.
TNSTC Reference Number : OB18148102 and OB18146759
Please refund the amount to my account and please send me the acknowledgement to my mail id as soon as possible....
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Aditi Mahalakshmi
Aug 11, 2022
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Money debited, Ticket not booked, Refund needed

I had tried booking a 22:30 ticket from BLR to CBE. I had completed the transaction, my money got debited. But, the ticket wasn't booked. I shall be needing my refund immediately.
UPI reference number:[protected]
Kindly look below for the payment details....
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Nidhilan
Aug 11, 2022
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Reg - Amount Debited but Ticked hasn't been booked

While booking ticket today (11/08/2022) through TNSTC app for travelling from Dindigul to Bangalore on 16th August 2022, while nearing the end of the process the cost of the ticket Rs. 530 had been debited and didn't receive any kind of ticket confirmation. So Kindly refund the money!...
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Harish Mano
Aug 11, 2022
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Mental disturbance to passengers-Reg.

தருமபுரியில் இருந்து திருவண்ணாமலை செல்லும் சிறப்பு பேருந்து, (பேருந்து எண் TN 29 N 2732 )வழக்கமான பாதையில் செல்லவில்லை. பாதை மாற்றம் குறித்து பயணிகளிடம் பேருந்து ஒட்டுனரோ,...
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Pavi2
from Dharmapuri, Tamil Nadu
Aug 11, 2022
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Tiruvannamalai special bus route change.Reg

Without informing the passengers Dharmapuri to tiruvannamalai special bus (Bus no. TN29 N 2732) changed its route to reach destination. Due to this almost 2 hours delayed. If they informed priorly we would have changed our bus. And additionally 1 hour delayed in Uthangarai dippo for light repair(I have attached the video clip of this). Though the driver knew there is a fault in light, atleast he would have suggested the passengers to change...
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Dhiwakar N.R
Aug 11, 2022
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Delayed buses

Even on the peak time like around 5pm in evening, the buses are not running in time intervals, busno:51, route tambaram to velacherry,
And these buses are coming together like 3-4buses at a time which is completely use less...
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KESAVA DEEPAK
Aug 11, 2022
Aug 11, 2022
This thread was updated on Aug 11, 2022
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Misbehaviour of staff and non-cooperation to passengers

Address:MGR BUSTAND MATUTHAVANI , MADURAI

Dear sir/madam,
Trichy-tiruchendur bus no:mdu-459 . TN57N2491 . The conductor and the driver and staffs of bustand is not responding to the passengers and treating them irrespectively and they made some passengers to get out of the bus . I have taken this problem to you and hope I will get a positive responce . I this continues I would go to the court and take legal action with copy of this complaint ....
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Geetha sridharyathra
Aug 10, 2022
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Bus timing not coming properly

Bus. No: T14 bus depot Thiruvallur, this bus timing in eve 4.30 but more times its goes on 4.00 pm some it goes on 5.30 but not goes on correct time and also main thing in bus depot person not answering properly he behaving rudely please take action lot peoples and school student affecting...
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Hemanth SM
Aug 10, 2022
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Forgot to take my bag from bus

Address:Madurai

Boarded my bus at mattuthavani bus stand at 9:15 pm it's madurai to sivagangai bus

It's reliance trends bag has some costly items

Please find my bag...
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S
Selvam101
Aug 10, 2022
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Bus driver stops bus fare from bus stop

Bus driver stops very far from bus stop. He isn't wait for passengers. Passengers run behind the bus but the driver didn't care. there are some old passengers are there.

Date: 10 August 2022
Bus name : Tuticorin to Mela chekkarakudi
Bus Time: 10.45
Bus stop name : employment office bus stop...
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Dly_dremr
from Paramakudi, Tamil Nadu
Aug 9, 2022
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Rude speech

Balance payment not return...
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Website:www.tnstc.in

Sir,
I tried to book a bus ticket from Madurai to Chennai in SETC Non AC Sleeper Seater bus Timings: 21:00 to to: 5:00am via Malligai. Seat no: 19. Date of travel: 21st Aug 2022. Date of booking: 8th Aug 2022. But ticket was not booked instead my money was debited from my account. So please refund me my money Rs.505 as soon as possible. Bus reference I'd: 2100MADCHENS...
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venkatesh ashokkumar
Aug 8, 2022
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No Bus Facility

In Tiruvannamalai every weekend people's are facing lack of transport for chennai due to poor planning and coordination by the TNSTC team.

Every week people suffered a lot due to lack of transport...

Very Very Bad service......
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siva.v
from Coimbatore, Tamil Nadu
Aug 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking failed but money deducted

Address:State Express Transport Corporation Tamil Nadu Ltd., Head Office, Thiruvalluvar House, Pallavan Salai, Chennai - 600002.

I made a booking via the TNSTC android app on 06-Aug-2022. The booking failed, but the money was deducted. The details of the transaction are mentioned below.

UPI Transaction ID:[protected]
From: s**********@fbl
To: statetransportcorp.[protected]@hdfcbank
Amount: 740...
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K
from Chennai, Tamil Nadu
Aug 7, 2022
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Amount debited but ticket not booked 07/08/2022

Hi i booked a ticket on 07/08/2022 to Chennai to Bangalore bus on 15/08/2022 but amount got debited from account and ticket is not booked can you kindly check and refund my amount as soon as possible
OB REF NUMBER:OB18106275...
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