Comments
Still waiting for a call, didnot receive any call.
Thanks
Swati
[protected]
Thanks
Swati
[protected]
Titan Company Customer Care's response, Oct 5, 2018
Verified Support
Dear Swati,
Steve here from the Customer Relations team. Always here to help!
As per our records, our team tried reaching out to you on 02/10/2018; however your number was unreachable. Request you to please provide available timings or call our Care team on 1800-266-0123.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
As per our records, our team tried reaching out to you on 02/10/2018; however your number was unreachable. Request you to please provide available timings or call our Care team on 1800-266-0123.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy.
Sincerely,
Steve
No progress on this complaint.
No follow up from the company.
Assigned person is still not active on this issue.
No follow up from the company.
Assigned person is still not active on this issue.
When i was gone to buy power glasses and frame at that time the receptionist girl was said we are giving you a warranty of glasses as well as frame also . But within one month the outer side of frame there was colour less . After i was complain at titan center they said me we are not do replace, .
Jay Savaj's reply, Sep 29, 2018
When i was given them to replace my product they said yes to me and than after two days they said your product will not be replace and now you come and collect your without replaced product
Titan Company Customer Care's response, Oct 11, 2018
Verified Support
Dear Jay,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-258-2598.
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on 1800-258-2598.
Sincerely,
Steve
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+91 80 6660 9000
+91 80 6660 9028
+91 43 4466 4199
3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
I would also like to wait for your call and talk to you guys.
The money I invest in that ring and the emotions which are attached to that ring are very precious for me.
And it goes for every women.
I already went to one of the store in Gurgaon, but I think, they did not understand and provide a better solution.
Waiting for a call.
Thanks
Swati
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