[Resolved] Tanishq — system not working

Sushil Kumar Lalwani

from Jaipur, Rajasthan

Oct 19, 2019

Address: M.I ROAD JAIPUR, Jaipur, Rajasthan, 302001

I'm a regular customer of tanishq at jaipur. I am trying to purchase jewellery from your jaipur store. I selected some items yesterday but due to your system not working i was deprived of purchase and so your ongoing offer. Even till now system is not working. This is really a sad state of affairs for a company of your repute not only depriving me of purchase and availing offer but also forcing me to buy jewellery at hiked prices as gold price escalates every day.

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Nov 19, 2019

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2019

Titan Company Customer Care's response Dear Sushil,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve