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Tata AIG Insurance Complaints & Reviews

2.2
Updated: Aug 4, 2025
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Tata AIG Insurance reviews & complaints page 7

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B
bagauria
from Suriapet, Telangana
Jan 30, 2019
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health policy

Address: Faridabad, Haryana, 121005

I have taken a health policy during account opening in axis bank.
Amount deduct on 11.01.19 & i already registered a complaint & complaint number is [protected] but still problem not resolved.
I have also attached the bank statement. So i suggest to all that don't take the policy from tata aig. It's a panic service.

Regards
Sandeep kumar
[protected]...
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Rak0
from Amritsar, Punjab
Jan 8, 2019
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Address: Ludhiana, Punjab, 141010
Website: www.tataaiginsurance.in

Theft of vehicle no. Pb10-gp-4076 insured under policy no. [protected] and claim no. [protected]-a

The scooty was theft on 17/02/2018. Its been around one year but we didn't get the claim against this policy even though we are clear with our statement and also was written to our letter head and all the relevant documents are submitted to tata aig insurance co. They sent us the notice that there is delay in fir and also written that due to your negligence your scooty was theft. But nothing was like that. Sir, they have changed the scenario now and they are not giving us the reply and also not giving us the claim. Sir please help us our scooty was brand new only 2 to 3 months old it was. We have also sent them two legal notice by our lawyer but they are not replying.

Please help us what to do its been 1 year already

Thank you sir
Rakesh kumar
Tata AIG Insurance customer support has been notified about the posted complaint.
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    A
    arushabora
    from Pune, Maharashtra
    Dec 30, 2018
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    Address: Pune, Maharashtra, 411007

    I had renewed insurance policy for my audi mh12 gd 1234 with all covers from tata aig by paying a huge premium of 79704/ for the sum assured of 1850000/. Since so many years i have obtained the car insurance policy from tata aig relying on the reputation and good will of it. I was told by the agent that the policy covers everything inclusive of engine protection, etc. Why will i buy such a huge premium policy? I was misguided by the agent as the details of the policy conditions were not given to me. The irda has the mandate that the insurance companies or their agents clearly and explicitly explain to the policy holder at the time of selling the policy, all the terms and conditions including the exclusion clauses. The agent has violated this regulation.
    Its very astonishing and disgusting that they have rejected my claim.
    My car was affected due to floods on 29 th aug 2017. Prior to the floods my car was in a good condition and running smoothly. After primary survey the surveyor had told the workshop to start with the work. Later on the workshop diagnosed that the starter and the fuse box both were affected due to floods. According to the surveyor the fuse box was not affected due to floods but it was damaged due to water seepage. Had it been due to water seepage my vehicle could have faced problems before only. You can check the records of pune audi workshop as my car was serviced only there. I have not done any alterations in the car also. The cause of the damage being accidental i. E due to flood water only the claim was admissible. I understand only one thing that the water in the fuse box was only due to flood water. Initially i dint have any problem with the fuse box.
    Secondly i have undergone lot of harassment due to the claim rejection, delay in reply for more than 2 months and unavailibility of the car for 4 months.
    Hence i request you to handle this matter amicably and do the reimbursement of rs 3, 77, 756/ at your earliest. Either the tata aig or the agent has to take the responsibility and get the needful done. I once again request you to close this matter in a positive way. Kindly acknowledge this complaint and do the needful asap.
    Tata AIG Insurance customer support has been notified about the posted complaint.
    This happen with most of People due to wrong policy, you can know more here 10 Best Life Insurance Policies in India https://finserving.com/insurance/10-best-life-insurance-policies-in-india
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      B
      Brahma Naidu Kanagala
      from Eluru, Andhra Pradesh
      Dec 26, 2018
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      I renewal the my motor insurance policy no: [protected] on 19/12/2018. But till the date i didn't get any acknowledgement from yours. I already give the complaint and ticket no is[protected]. But there is no action from your side.
      My existing policy was expired and i don't have any soft /hard copy proof to travel on road.
      Please take the necessary action and issue my acknowledgement copy through mail.
      Thanking you
      Tata AIG Insurance customer support has been notified about the posted complaint.
      Sfvfvfgvfggggggggggg
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        S
        Sukanta85
        from New Delhi, Delhi
        Dec 23, 2018
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        A company with tata group and unfortunatelly do not follow any ethics. They represent a true lies with in settlement of the claim and try to make unnecessary demans of diucments which you can not produce or will take long time.

        I was a tata aig car insurance holder and i have submit a claim from them. I had taken bumper to bumper insurance with 35k approx premium. Claim was register with them due to body shop on car parts.

        I went for the claim process and spoke to tata aig representative over phone, they told me its due to mallicious act and the need a police acknowledgement.

        It took me 1day time to get the police acknowledgement and i produced the doucment to them.

        After the review they said that they need a fir copy for the claim. I was having feeling that if they do not want to settle the claim or they want to customer to harass. I spoke to the customer care and they said same thing as they do not have much idea.

        I raised the grivence wtih tata aig which was replied by ajit dhuri. I had raised few query and information why they need fir copy and why its under malliciois act which they wantted to impose on my claim. Why their people said that they need acknowledgement and then fir.

        Instead of replying to my query he started asking other document like complain copy and acknowledgement ect.

        I replied to him asking same thing again and shared the document over email a i thought he will take any action.

        I do not what in his mind and what he wanted to say but his words look like he certainly want to close this without settlement this. He asked for signature of complaint copy with acknowledgement.

        I think its my duty to give them acknowledgement dully signed by police or shared the complain with signed on them not both. I have aleady shared them acknowledgement. Policge give acknowledgement not the original letter signed by them. If they do what will they have it.

        I raised the claim with tata aig and i did not get any thing aprt from claim nummbe ad while settleing they need all the document.

        If tata aig really have some issue with acknowledgement then they shoudl go to police station and enquire rather then asking me.

        I am really suffering from this tata aig insurance agents. After paying a whole lot of amount i did not get anything apart from wasting my time..

        I donot know but indian law should have certain things to make such company suffer. I took insurance beliving tht it will be helpfull for me but i am spending more time in chasing such claims.

        I will suggest to everyone to take insurance from good company but never ever from tata aig as they do not settle claims as they have very worst team.
        Tata AIG Insurance customer support has been notified about the posted complaint.
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          N
          from Kanchipuram, Tamil Nadu
          Dec 18, 2018
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          This is the worst service and professionalism i ever seen, though i received the delivery of bike after 15days, till now not received single call and any confirmation msg or mail that how much company is providing and no one is bothering since the bike is delivered from work shop and approaching 1month, plz look into this and do the needful, m single handed following up with showroom supervisor daily and repeatedly, it shows your professionalism, till now i hv not received the agent name and number also to contact further, i was the person who used to call and followup. Definitely i will forward my concern to tvs motor company.

          Thanks & regards
          Naveen naik
          [protected]
          Tata AIG Insurance customer support has been notified about the posted complaint.
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            N
            Nhhyundai
            from Ahmedabad, Gujarat
            Dec 12, 2018
            May 26, 2023
            This thread was updated on May 26, 2023
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            Address: Ahmedabad, Gujarat

            Dear Sir/Mam
            Kindly check all the screenshots and also find the attachment.
            As per TATA AIG'S online payment mode, link was sent to us for payment.
            We paid the amount via NET BANKING through CITRUS SOLUTION which is also official payment site of tata aig.
            Now you can see that the amount is already debited from my account and it is clearly shows.
            If this amount is not reflect in TATA AIG account then it is not the fault o[censored]s, our payment is already transfer via Citrus payment solution.

            Yesterday we made transaction for TATA AIG via net banking through CITRUS PAYMENT SOLUTION.
            Please check reference no.also.
            Now TATA AIG said that they don't receive this payment from Citrus.

            We also attach latest screnshot of bank statement after 24 hours, till money is not return to our account.
            Today is last date of my insurance, what will we do for that?
            Nobody can answer, please help us.
            +3 photos
            Tata AIG Insurance customer support has been notified about the posted complaint.
            Exact same issue here. I paid through the email link as well and my payment gateway was Paytm. Have they resolved your issue yet?

            I wonder if this has something to do with their online link and if this happens to all users who use the online link.
            Im also facing the same problem
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              P
              panki01
              from Mumbai, Maharashtra
              Nov 23, 2018
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              travel insurance

              Address: 400092

              We have travel insurance Schedule Number : SB136390, SB136406, KB980057.
              Above all travelers missed flight because of less connection time between to flight. they missed flight from Paris to Mumbai and as we trying to claim and got a reply we will not entertain this claim.

              what is the use of to buy a insurance if there is not possible terms and condition needs to follow.

              we are just asking to claim...
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              R
              Rahul5353
              from Warangal, Telangana
              Nov 8, 2018
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              Address: Patiala, Punjab, 147201

              Sir/madam,
              Three months back i received a call from tata aig agent under axis bank ltd group.
              The agent mentioned that you will receive the claim for any treatment other than regular check up.
              And now when i am feeling down and called at the customer care for tge information about nearby clinics and hospitals they said me that you will get a claim only if you are hospitalized for minimum 24 hours.
              And now i don't have enough money for the treatment as the symptoms are pointing that i am suffering from dangue.
              Rahul garg
              [protected]
              Tata AIG Insurance customer support has been notified about the posted complaint.
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                A
                amitrj1008
                from Unnao, Uttar Pradesh
                Oct 30, 2018
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                no full claim my accident car

                Address: Gorakhpur, Uttar Pradesh, 273014

                My car vitra brezza accident.
                My car insurance tata aig. The agent of my insurance are not clear insurance details.
                Accident car for not full claim large for serveyar...
                I am informed to my insurance agent details of accident...
                But he thus not support me to make claims...
                I am suffered that time.
                Please sir solved my problems.
                My car claim in gorakhpur...
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                P
                princebansal2908
                from Delhi, Delhi
                Oct 27, 2018
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                Address: 122001

                My claim number is [protected] (Policy no [protected]) and i submitted all the hospitalization records against my claim, but later on i was asked to submit previous treatment records prior to hospitalization including 1st consultation which i submitted after that the claim is still under process and asking the same thing again and again.

                Also i contacted several times to customer care but did not got the satisfactory reply and they always keep on saying please wait your claim is under process and asking for the same documents again and again which i have already submitted through mail and courier as well.

                You are kindly requested to please look into the above matter and resolve it as soon as possible because it has been pending since long time even though i submitted all the documents required by you.

                Thanks
                Krishan kumar
                [protected]
                Tata AIG Insurance customer support has been notified about the posted complaint.
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                  A
                  Ajit kumar Dash
                  from Burla, Odisha
                  Oct 27, 2018
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                  Address: 759040
                  Website: Tata aig

                  Sir
                  My father is a farmer. He has done fasal bima last year i. E 2017 in tata aig. He is has taken money in intrest to pay tata aig.
                  All people got their insurance money as our area gone loss of harvest. Still we havent due to technical issue in data as per bank manager and angul dept authority.
                  We have complained many time ; nobody hear us. Sir we are helpless now

                  Please help us for which we shall grateful to you
                  Thank you
                  +2 photos
                  Tata AIG Insurance customer support has been notified about the posted complaint.
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                    R
                    Rautaray litu
                    from Tohana, Haryana
                    Oct 20, 2018
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                    I have lost my corp 74% which govt of odisha declared but my insurance is not claimed.

                    Address: 752066

                    Sir me mrs. Shantilata gochhi, w/o-upendra gochhi. I have taken a agricalture loan from khorda kendra samabaya samiti a/c no-3122 in 06/07/2017, of 80000 by chegue no-302269, which was insured by tata aig corp insurance, because of low water fall our bolgarh block was most affected, under this block my gram panchayat was mostly affected by 74% loss of corps which govt of odisha declared every farmers are coverd 74%of money in there bank a/c...
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                    A
                    Amarnath Jha1965
                    from Noida, Uttar Pradesh
                    Sep 12, 2018
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                    Address: New Delhi, Delhi, 110096
                    Website: TATA AIG HEALTH INSURANCE

                    Dear Sir,

                    I would like to inform you that i had purchased an health policy form tata AIG in 2017 vied Policy no_[protected]. It supposed to renew on 10th sept 2018 but i didn't receive any intimation from tata AIG, Regarding this matter i had did several call on customer care and also written mail to customer support, but didn't get any solution till this time.
                    Therefore please look into the matter and provide the solution and renew my policy.

                    Thanks & Regards
                    Amara Nath Jha
                    Policy no- [protected]
                    Mobile no- [protected]
                    Tata AIG Insurance customer support has been notified about the posted complaint.
                    Hero sp + jiska claim nahi aa raha hai jiske gadi no RJ 41SE 0247 HAI JISKA CLAIM SURYA HERO NE CASH LESS ME KARYA THA TO VO CLAIM AA GYA YA NAHI POLICYno gadi kee hai [protected]/000000/00 hai to mere ko jaldi se sochaa karo ki kyahua abi tek kase nahi aya ya nahi aya
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                      H
                      Hasina1234
                      from Delhi, Delhi
                      Sep 5, 2018
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                      Resolved

                      Address: 110041

                      Dear sir,

                      I beg to say that i have tata aig family floator,, april was admit in ardent ganpati hospital.. This is reimbursement case, i was paid rs 46000 above..
                      Someting rupees in hospital. After discharge. I was send all the documents related claim... With claim no - [protected].. Tpa said your claim was settled after 15-20 days ago.. But after one month.. Fhpl tpa said.. Your was denial under fraud clause... I was send 30 mails, regarding my claim. That my claim not fraud clause... There was misunderstanding with my claim.. But no processing,, then fhpl investigator meet with me, then i was all statement given to fhpl investigator,,, and investigator check all the docs in hospital also,,, but 5 days ago my calim rejected,,, fhpl said my claim is fraud,. How that possible,.. Sir fhpl tpa last 4 months distrub and harassment me, fhpl said call to dr dheeraj. And dr dhiraj denied my claim... When i was touched to dheeraj..

                      Dr dhiraj mhatre said me... That i am open a fraud institute regarding claim.. You are fraud... Etc... They talk unprofessional language... When i was asked him.. Why are you taking unprofessional language with me... Then he told me... This is good way to talk.. I am right everytime.. You are fraud fraud etc
                      ..
                      I am again
                      Contact with dr. Dheeraj bt he is talk very rudely and he is behaving very badly with me. I'm asking reason for denial my claim. Then he is totally ignore given any reason for denial my claim, then he is saying to me i[censored] want any clarification regarding ur claim then u go for court. I'm giving you every document which u need for my claim. Then how could u said it is fraud case. Your investigator also meet with me my home and vistt ardent ganpati hospital, there also i give him all my documents. Its my humble request to u kindly cross check my douments again i[censored] want any documents from my side then please tell me. I'm looking for your positive result for my claim. I'm very thank full to u, please revert back me asap.

                      I belong to poor family sir. I can't afford too much money regarding health care... When i was purchase health insurance... Then... Tata aig said... With always you..

                      But now days. Tata aig not with me.. And also harassment me last 4 month... I request once again plz recheck my claim once again and taking action against dr dhiraj mhatre... I am waiting your positive response...
                      Sep 5, 2018
                      Complaint marked as Resolved 
                      [email protected]. Mobile number - 9811721592
                      Tata AIG Insurance customer support has been notified about the posted complaint.
                      Sep 05, 2018
                      Updated by Hasina1234
                      My complain resolve as as possible.. It's humble request you
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                        taddybhai
                        from Delhi, Delhi
                        Aug 22, 2018
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                        Address: Mumbai City, Maharashtra
                        Website: tataaiginsurance.com

                        On 16.08.2018 my car number, number. G 37b policy number [protected] has been filed in which registration has been shown to chhota udepur, which is wrong and inaccurate; i have not written any information about this kind of procedural proceeding even though informing it by insurer tata aiga gehl. Request a humble request to take immediate action after that i have upgraded this registration venue but no action has been taken then i told him that if this amendment can not be done, then cancel my policy and return the amount to me as my policy will start from 29.08.2018. So i got the answer that the amount returned too
                        Tata AIG Insurance customer support has been notified about the posted complaint.
                        Sir, I'm customer of R.L AUTO YAMAHA. My bike model is FZ(FZS-FI) & ENGINE NO. G3C8E0259280 CHASSIS NO. ME1RG0721G0164562 Every insurance of my bike deal by Mr. Sonu, the sales man of YAMAHA. I've requested him so many times but can't get any serious response in his duty . So, kindly see over my issue and resolve it.

                        refund amount - Comment #3215546 - Image #0
                        I want my insurance money that I have not get yet...so please resolve my issue.
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                          S
                          Seema chaudhary bsr
                          from Proddatur, Andhra Pradesh
                          Aug 10, 2018
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                          Address: Ghaziabad, Uttar Pradesh, 201002

                          I am writing to complain about my health insurance claim being rejected from tata aig general insurance company ltd, policy no: [protected], claim no: [protected]a.

                          On 21 to 25 february 2018, i was admitted in jain hospital ghaziabad due to accidently fall from stairs due to which i had to admit in hospital. I have submitted all required documents to company. Last documents required by the company according to letter dated 18/07/2018, ref: [protected] were -
                          1. Photo id proof

                          2. Residential address proof

                          3. Bank statement for last six months

                          4. Recent passport sized color photograph

                          I submitted these documents second time through dtdc courier, dated 01/08/2018, c. No. Z67410356. After it company denied my claim on 03/08/2018.
                          Please do needful for the same

                          Yours sincerely
                          Seema

                          Mob. [protected]
                          Tata AIG Insurance customer support has been notified about the posted complaint.
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                            kademarsharath
                            from Bengaluru, Karnataka
                            Aug 9, 2018
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                            Address: 560076
                            Website: TATA AIG

                            I have made a payment for getting tata aig through the link that is given. I still didn't get a confirmation on payment and a insurance copy.

                            I have shared all the transaction details with the vendor. Please help me getting the insurance copy as the expire data is very near. I have waited for 2 weeks and no action taken yet. I can share you more details on the order.

                            Sharath kumar k


                            Proposal number: [protected]
                            Transaction amount: 12685
                            Producer name: tataaig
                            Producer code: [protected]
                            Order id: chp20180723123456505239223

                            Client mobile number: +91- [protected]
                            Date of transaction:[protected]
                            Resolution: need to get insurance copy or refund.

                            Let me know if you need transaction id from bank as well.

                            Thanks,
                            Sharath kumar k
                            Tata AIG Insurance customer support has been notified about the posted complaint.
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                              sanjay0300482028
                              from Chennai, Tamil Nadu
                              Jul 24, 2018
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                              request for cancellation and refund of policy

                              Address: 174301
                              Website: TELEPHONICALLY FROM TATA AIG INSUARANCE

                              Dear team,
                              I have logged a complaint (Request no.[protected] for refund of policy amount which was activated on 19/07/2018, but immediately i have logged refund request and they assure me, refund process will be done within 48 hrs.
                              Today we received a call and they denied for that. So request to you kindly refund my amount, i cant bear double health policy.

                              Contact details
                              Mob. No. [protected]
                              Mail....
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                              A
                              from Palasbari, Assam
                              Jul 23, 2018
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                              Address: Kamrup Metropolitan, Assam, 781007

                              This is to bring to your kind information that my wife & a son have 2 nos. Of health policy vide no.[protected] in the name of arunangshu deb & another policy no.[protected] of madhumita deb.
                              Both the policy was recently renewed & the document received from khushboo agarwal, misnomus, actually deals by one sri ujjal agarwal sister of khusboo agarwal vide broker/agent no.5372543 of guwahati, assam.
                              In the instant case no card was received in both the cases & as per indication of brokers name & no. Contacted 19th july requesting the delivery of card. On rely he asked for the policy no. & immmediately sent by whatsapp. After that he was total silent & not even reponding the phone. Today again i tried, but he recived in the evening & was talking arrgantly over my voice. Instead of talking on the cards. This should not be the behaviour of a broker threatening customer. Kindly look into the matter & take actio under intimation to the undersigned.
                              My mail id is [protected]@rediffmail.com.
                              Thanking you in anticipation of taking action.
                              Regards,
                              Alok deb
                              Tata AIG Insurance customer support has been notified about the posted complaint.
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