Titan Company — Monetary fraud

Address: 153 B DIAMOND HARBOUR ROAD, BESIDE MANTON SUPER MARKET, BEHALA KOLKATA 700034, WEST BENGAL

Website: www.titaneyeplus.com

On 5th July 2023, my sister Torsha Chaudhuri and me( Teesta Chaudhuri) went to Titan Eye plus store near our house and ordered one pair complete spectacle and one pair lens for which I paid Rs 10000 in advance to the employee Ms Rita Sarkar through Googlepay. They assured that the payment will be directed to Titan Eye plus. The cashier gave us a receipt on a blank paper on 5th July 2023. Then on 9th July 2023, when we went to the store to take the delivery of the above items, we paid Rs 6299 through Googlepay to the employee Ms Rita Sarkar. Still the Store Manager did not handover any type of printed tax invoice bill with full details of the items along with the total price Rs 16299. We informed the customer care and they have sent us the original tax invoice of both the lenese. As per the tax invoice, each of the lens cost Rs 4499 but they have charged Rs 7500 for each of the lenses. My earnest request to you to judge properly and we want a refund of the extra charges they have taken from us. The store manager and Ms Rita Sarkar duped us.