[Resolved] Titan Company — warranty

tehreer alam

from Delhi, Delhi

Sep 22, 2019

Address: shipra mall,indrapuram,gaziyabad, 201301

Mera name shuaib ahmad hai or me taitenic wach khridi thi jo sirf 15 din ke andar hee band ho gai jab me wach ko shipra mall, indrapuram, gaziyabad lekar gya to waha ke warkar trah trah ki bate krne lge jab hmne wach khridi thi tab hme wach ko water proof btaya gya tha or hmse kaha tha ki wach ka gilas na tute or sab kuch waranti me hai, or fir uski ripeyar ke liye hmse 1350 rupay mage gye jo hmne dene se mna kiya fir waha ke wark kr bole usko bahar jakr kahi fek do hmne itna jab suna to mujhe bahut gussa gya or me bola ki wach hmne rode pe fekne ke liye nhi li thi jab hmne yaha se li thi to hm yahi feck kr ja rhe hai or hm bahi so room me hee wach fek kr aagye kya yahi kaam taitenic company ka jab koi wach lega to kya vo fekne ke liye lega ya apne sok ke liya apni klai me pehne ga. Kya hme hmary wach nhi milegi. Kya waha ke workkr sabse esitrah bat krte hai. Mujhe mery wach chahiye ya mujhe mere 4400 rupay ritarn kro

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Oct 23, 2019

Complaint marked as Resolved

Titan Company customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2019

Titan Company Customer Care's response Dear Tehreer Alam,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve