Address: Titan eye plus, Chakrata road , Kishan Nagar chowk . Dehradun, Dehradun, Uttarakhand, 248001 |
I had purchased a titan progressive lens from titan eye plus shop in dehradun. Shop located on kishan nagar chowk chakrata road dehradun. Since i did not know about progressive lens they cheated me by giving me trifocal lens instead of progressive lens and charged for progressive lens. This is how your as shop we employees openly cheat. A honest man like mr. Ratan tata s name being spoiled. Shame to you. Was this information helpful? |
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve