[Resolved]  Titan Eye Plus — spectral not performing

Address: A014, DLF New Town Heights, Sector 90, 122004

I have purchased spectral from titan eyeplus, sector 83, gurgaon
1) went to shop post receiving opticals as
Was getting blurred vision.
2) guy told to try out for 1 more week.
3) went to shop again last week, the guy made
Us wait for an hour like a fool with no
Resolution.
4) d pillar of spectacle is not according to my
Nose size. Is it my responsibility to know these
Things or sales manager of your stores?
Literally had the most pathetic experience

Ever

Needs urgent resolution as frame offered by titan team is technically effective
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Aug 7, 2021
Complaint marked as Resolved 
 
1 Comment

Comments

Dear Mr. Mittal,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve

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    Contact Information

    A014, DLF New Town Heights, Sector 90, Gurgaon
    India
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