TVS Motor Company Complaints & Reviews

I have brought a Jupiter on 14april 2019, since the 2nd day the bike started vibrating as if I have been provided with a second hand bike. I brought it from TVS century, dapodi, Pune. They assured me that they will fix it in the first servicing and kept my new bike in the service center for 4 days opened up all the parts and did all their r&d in to it and didn't find any solution. And then they diverted me to another service center at bhandarkar road, pune, which according to them has the best mechanic. They also did all the same activities and had no solution. And they say this is normal, all they did till now is fooled me around. This is the worst experience I had with TVS. The bike is having manufacturing defect and the only solution is replacement. I need immediate action from TVS, I have not decided to waste my money. Kindly revert. (The worst part is these mechanic and manager they "give up" saying that "Sir, that's all that we can do from our side")

I bought tvs bike apache rtr 160 4v 8 months back. From last 4 days it was standing and i got to see 20 pinhole punctures without any reason like any nail inserted or else.
Customer Care person saying that company dont provides warranty for punctures.
How can a tyre get 20 punctures without any reason.?
It is a manufacturing defect.
This is very disappointing.

Hi
This is to inform you that i have a very serious complaint regarding my apache rtr 200 4v. From the first service i am facing lots of manufacturing defects in my bike. It is approx 3 years still i didn't get complete resolution of my complaints. Every part of my bike was replaced except body and tyres. Still i am getting problems in my bike. Bike engine is making irritating sound while driving. I complaint about it many times but i didn't get resolution regarding this. Gear sensor is not working properly i have to change it every month.
I am very frustrated from the tvs.
I think it's my biggest mistake that i purchase this bike. Because you people don't have service for this.
For my bike i have to visit service centre atleast four times in a month. But still i didn't get resolution of my problems.
After getting bike from service centre it will be ok for two or three days. Then again engine starts making noise which is very irritating while driving.
This is my request to you please look into my case and give me proper solution.
If you check in your records then you find that how many times i make complaints about this bike.

Bike registration number
Dl 4sck 8633

My contact no. [protected]
Hope you look into this case.

Regards
Sunil kumar

Dear sir/madam

Hii. I have bought new tvs ntorq and its been a 3 days. I would like to know why there is no tvs ntorq app for ios.. Should i sell my iphone now n choose anroid to use the ntorq app or should i sell your ntorq. Or provide anroid mobile with your ntorq. Its been a year and there is no app for ios. Is the tvs firm sleeping from year. Also the engine gets off whenever the scooty stops and is dangerious for me in...

Today i. E. 5-7-19 when i went to susheel tvs, malasian township branch, to take delivery of my tvs scooty pep+ - no body is there in the showroom, my precious time spoiled, they just informed me over telephone that i should have to wait for 1 to 2 hours or advised me to come again whenever the technician will come after completion of his training

Badly, my scooty pep purchased from the above said showroom. Petrol tank was broken due to the nearby shock absorber, in warranty period only, it took 12 days to get the part in warranty to replace, now they demanding me the charges for fixing of the part of rs.350/ and forced me to get petrol for which i have already given in advance, a bottle of petrol separately.

I have faced the problem with this people for free checkup under warranty, 5 times they rejected to take the vehicle for general service due to non availability of the technician at that branch.

I have purchased tvs jupiter two years back. I am complaining from last 1.5yr or in every service that scooty mileage is very low even less than 30km/litre but the company is claiming 62km/litre.
But in last service when warranty part is over they suddenly said it is your carborator issue thats why it is not giving mileage and they have charged 1633/- inclusive of tax for changing the carborator.
Even i said this is your manufacturing default but they didnt listen. I also raised complaint on phone to their centre, they said we will call you in half an hour but still no response from their side.
This is highly unethical to charge from customer for their manufacturing defaults.

I have jupiter purchased last year.in my third service they are changing collected oil which left from other customers at that time i refused to change with that. And i warned them and changed with seal pack.
Today when i came here for 4 servicing again they repeated the same thing
The store incharge and technician are doing
So kindly requesting to take action them

Diamond showroom
Bahadurpura

Dear sir, iam udayakumar from chennai i bought a tvs wego at madipakkam varsha tvs at march month. I give 1 service at may month they services my vechile but they not probaly serviced water are insided in my droom and engine i told that showroom but not response. Last week i give 2nd service again told him my droom are blacked they told me i wil replace that but still now they not response and not relpaced that droom i again that showroom service manager mr babu they wrongly answering and wrongly tone taking. They not response my problem iam totally upset. Please help me to needful solution. I alredy raise the complaint to tvs company about that showroom but not learn my words. So pls help me and replace my droom and my vechilce as soon as possible.
Thanks
Udayakumar
[protected]

Sir,

At 29/12/2018 i purchased a tvs zest 110 (Blue) from omega automobiles gudalur, the nilgiris. Unfortunately, the vechicle have a problem for registration upto may. So that i surrender my vehicle on 28 may 2019 to omega showroom for exchange. And i request them to arrange a new vehicle instead of van-md626fg45j2no1791, chassis-fg4nj2201147. And they are agree to arrange my request. But till now i am not receiving a new vehicle and also i am paying dues from muthoot fincorp till this months too. The concern person is not responding us. We are struggling for them's service. So pls help me.

I was serviced my bike in maha tvs davangere 4 months ago. But i am not satisfied. After that they called me to take service again. Then i was rejected their offer. I told them i am not satisfied with your service, not interested. They didn't listened my words, they just cut the call without hearing my words.

My question is, what the purpose they called me.

Purchased jupiter from your vvk showroom mallathahalli branch on 19/12/2018, this vehicle is frequently problem, recently replace sparkplug and ignition problem, wiring problem, frequently on/off while moving, complainted in your showrooms like vvk and prakruti jalahalli cross, 28/06/2019 it happened in night, non of your service centre supported, my vehicle no is ka 41 en 6441, my name is lokesh bantwal mbl. No. [protected] and vehicle chasis no.0md626eg41jilf7071, it is under warranty kindly solve the problem my mail id is [protected]@gmail.com

Dear tvs team,
Recently i have purchased tvs radeon bike, over all good except braking.

Especially front brake is pathetic, though we apply full brake, it may not stop even in bumper to bumper move in the traffic.

Kindly look into this serious issue, otherwise bike name will get spoil.

Kindly bring in some alternative ideas for existing sold out radeon bikes to enhance braking performance.

I would suggest disc brakes could be fixed at front wheel. Tvs might look into the sold out bikes tvs radeon model too.

Regards,
Paranthaman

Job & CareerTVS Motor Company how can I know is it genuine
TVS Motor Company — how can I know is it genuine

I got call from tvs motors

Call content is as below

#3/16, 4th bloc, 6th main road, nandini layout
Dr. Rajkumar punya boomi, kanterava studio bangalore_560096 mobile no.[protected]

Congratulation! You are selected for mnc tvs motors company banglore salary (8hrs + ot).in training, salary will be 12000 to 15000 + bonus + food + accomadation
Bring 4 photos, all documents limited vacancies contact immeditly and bring (2000rs room +food + uniform purpose after 2nd month amount refund

How can i find is this genuine call or a fake agent ?? Kindly confirn us

I have put amc for my apacha 180 bike in last service and when i went to leave my bike for second time in amc during that time the person in showroom told that i have to pay periodic service chargers.in the amc book itself clearly mentioned 4 free service will be done in 1 year from time of amc purchase.
When i asked him he replied to read the book properly and he argued with me.
Kindly educate your service person regarding...

Hi
Here i have update you that kindly look in your service center, which is situated in chunni gung kanpur, as today i have visited for my bike service,
And when i have picked my bike found no work done as per condition of bike, and taken charges of 750 rs i don’t know which charges you have applied
Its new bike under free service
Date -1/07/2019

Dear sir/madam
With due regards, i purchased tvs ntorq on 29jun19 from tvs ramkay agencies adyar chennai. After 70 kms i am not able to start my scooter. Its having unusual engine sound and after 1km engine stops. Its really dangerous for me in traffic. I am facing issues in ignition and engine start. No engine pressure and having very unusual engine sound. Now its on parking and i am regreting this purchase. I am very disappointed with tvs product. Please do needful thank you.
Tvs customer
Ks rathore
Chennai tambaram mob [protected]
Frm - md626ag7xk2e25146

Respected sir
I got call from tvs motors

Call content

#3/16, 4th bloc, 6th main road, nandini layout
Dr. Rajkumar punya boomi, kanterava studio bangalore_560096 mobile no.[protected]

Congratulation! You are selected for mnc tvs motors company banglore salary (8hrs + ot).in training, salary will be 12000 to 15000 + bonus + food + accomadation
Bring 4 photos, all documents limited vacancies contact immeditly and bring (2000rs room +food + uniform purpose after 2nd month amount refund
How can i find is this ajenuin call or a fake agent
I hope that you can definetly help me

Hello tvs motors,
I bought a scooter jupiter on 2017 at pla. Tvs trichy, tamilnadu. When i delivered it having mfd defect in that. Showroom members told that, we are not responcible for that anymore. How to solve that??.. Especially two persons in that showroom who has named sathya & mahendrakumar are service advisor, service manager accordingly. My scooter's fork assembly is very damaged. Till now giving service at pla tvs periodically. But they cant responced. Even i get the fork assembly by insurance, these two persons can't allowed. Pls take necessary action aggainst it.

Dear sir/madam.
This my complaint
I m purchase tvs jupiter grand edition scooty date of purchase 16.03.2019 and my 1st service done in 749 km done. I m not satisfied your service because scooty not taking self any time. This is very sad. I m spend the rest 71000 but not happy for your service provider. Tvs dynamic service center raja puri dwarka. I m facing big problem all time because self is not working this is not good. Tvs service center is very poor class please resolve my problem.
Please your service is not satisfying please giving better service provide for customer. Thanks
Nekson
Delhi cantt
Sadar bazaar
Mb-[protected]

I am benjamin from ludhiana and got my juliet from rudra motors and months back i had problem and they send me to laxmi motors and from there i also got an amc done now rudra motors said that amc is not valid at their service station. While on selling me amc lacking motors did not mentioned that this ancient is valid only on there service station.