TVS Motor Company Complaints & Reviews

My bike name is Appache 160 ...on my 5th service the service is not done properly and the workers are not listening after the 5th service of my vehicle I have paid the amount of service and after that I noticed that the petrol sensor is not working and then I came back to the service center with the problem they were saying that the sensor Will come after 3 days and now it is 10.to15 days are over and they have not sovled the problem yet...look on this matter and I am very upset with this problem because my new bike is not showing the petrol and the time on which I am giving my Appache in the center for service it was in a fine condition...

I was planning to buy Apache 160 4v and visited to TVS showroom Burari, but there was no AC I was feeling so hot and not able to stand there even a single minute. Like me there was so many customers there who go back from showroom. This was not expected from TVS. It's a humble request to TVS please provide AC at showroom so customer can talk in comfortable way. As you all know how much temperature in Delhi. So please think about it

Shiva Tyagi

Hi, I am Amiya Kumar Tripathy. Brought a new TVS Grande on 2nd April from showroom. Now I have completed 3500 running with 2 free service done. The 2 ND service was on[protected]. (note- while servicing was done I complained about my mileage issues which comes round 36 to 38 km per liter, which is same till now no rectification to that. Secondly the bike start automatically stop in between the road whenever bike get slow, it may be in traffic, or humps or near any turning, which was somehow rectified. Meanwhile Bhubaneswar, Kalpana showroom technician and one of executive informed me that there is problem with compressior and they have ordered a new part which will be fitted in next 15 day.
Now qs comes,
How come a new vechile which is bought jst 2month ago have Compressors problem?
And now, yesterday (I. E. 7th June 2019, after 6 days of 2nd servicing, while I was returning from cuttack to Bbsr, on the mid of the road the bike automatically stop down and bike did start after that. After sever kick, there was huge sound and I have to walk down with my bike to a near by garage to Check if any problem. Mean while I gave a all to Bhubaneswar, Kalpana TVS show room person they said me to bring the bike to show room, after a several call and waiting for more that 3hrs, TVS Rsa person came and pick my bike to showroom a handover slip to me. When asked to them, the reply was its jst a minor problem, will take to showroom, open the bike and check as the kick start or self start is accepting by bike, may have some compressor problem or engine valve problem or some other issue.

I have a question now, When people like us buy a bike for our use and within 2 months and after 2nd service there is thus type of problem, How can someone be reliable to buy TSV motor bike and how can I trust these service also have open my engine and may have done some small 3and they will handover to me and in comimg future it will again show problem? I am going to be suffering for all the time and have to pay for this perticual defective piece of bike which has been give by TVS Showroom rest of my time.

Seriously this a big issues. Need to be looked very seriously. I hope TVS company will focus to this or else I have look for further step. New products (Grande bike - frame no - MD626EG49K1C06911 & Engine no - DG4CK1703148) is a money waste product and I recommend now to buy anymore bike from TVS.

Thanks and Regards,

Amiya Kumar Tripathy
Bhubaneswar costumer

C-136572, this is the complaint id which I have raised by mentioning my concerns to customer care, but no one taking care of complaint yet, following up since last 30 days but no reply. Communicated multiple times via mail and call but no one responded to my concern/complaint, even visited the susheel moters kukatpally Hyderabad by in person but they responded bery badly by stating what is your complaint and also mentioned they are not aware of my complaint.

Showrooms in Hyderabad, Telangana are asking for more amount than which is there in your website for ex showroom price.

Even they are charging extra for some other things.

I even have the quotation from 3 showrooms.

I even contacted your customer support but it was of no use as they everytime says 15mins and I would never receive a call again.
I asked them for a call with your sales team for which even I didn't receive any call.

I want a call from your sales team and want the bike on that price which should be applicable to it. Rather than paying more.

Dear friends... I am sajad ali from kashmir... I have driven lot of scooties like... Bajaj sprit... Bajaj saffair... Activa... Avator... Plager... Activa 125... Apprillia 150... Bragman125 and know i have bought ntarq125... Scooter is having good ridding &handling quality. Plastic quality is not good... Foot board is not enough... Some wire parts r visible up on the back tyre side...in my ntarq rear tyre break lead is rubbing with tyre and have damaged the break wire u should always take care of these little things... Hope u will address these issues... Thanks... Sajad ali.. Email... [protected]@rediffmail.com

Hi I'm ranjna Patel live in dis- Narsinghpur Madhya m predesh I.i'm not satisfied in this scooty pep+cvti.it craet lot of complained, I hav perched it on 20 June 2016 .. it break belt again Nd again .Nd it cease head block .it give jerk on riding not run smoothly...ihav repent to purches it..Nd Narsinghpur, MP bhatia TVs showrooms r not repair properly after servicing r complaining remains same ..scooty no..mp49mj3197.eg no..0g3eg2555893.

Yesterday I had a bad accident over rr310 due to electronics failure. It automatically switched off the ABS system over turn and I fall down when I was returning home after getting my bike serviced.
Apart from this I had changed front fork seal 4th time with in a year which destro front disc pads and I have to bare all the costs and injuries. Please take action on my complaint as fast as you can.

Never ever buy from this dealer, they total unethical dealers they cheat the customers. I bought jupuiter classic on 29th may. At the time of delivery, the scooter accessories were not fitted fully and they didn't even say what is done what is not done i was pointing out and ask them. On top of it in the front flair they have fixed with local nuts but in actual company fitted it will come with allen key nuts. The bodyguard was fitted with local material. The worst dealer i have seen with never bother about the customer. I took the wrong decision i feel i wasted my money in buying tvs brand.

Last month i was service bike apache 160 racing edition before service my bike avg. 50 kmpl near above (In full tank my bike run 630 km /12.5 lttr.)
After service avg. Down 40 kmpl near above (In full tank my bike run 550 km /12.5 lttr.) worker is no manners no sense.
Plz take necessary action regarding tvs binsar service centre durgapuri, delhi.

Sir i am Arockia Antony Raj C your customer who brought tvs jupiter scootor on December 2017 from Shanthi Tvs Tirukoilur. Actually iam physically challenged person due to road accident and walking with screws, plates and rods. I changed my old activa fearing that i should not stop in the middle of my way. But the very idea of buying this jupitor is collapsed. Dont mistake me complaining your company viehcle. I really fedup with this. From the day of purchase it gives me trouble. Please see my record of getting service from your agent more than five times they topped my scootor to the service station today also the viehcle is there.
As a old staff of TVs electronics i know how much more you will care for the customer and 'they are your kings'. You are more concern for your customers feedback. So please help me out of this problematic scootor. Pls do the needful or change my vehicle.
Antony C

My bike met with accident, I give bike for service in 25/4/2019, it's been nearly one month till now my bike in the service centre, every week I call them when will be it ready?, they telling the parts are out of stock, when will be it on stock, am totally fed-up in this city without bike - service centre name -arasu TV's, Porur, Chennai

I have purchased tv's apache rtr 200cc in 2018 june. Within a year i m facing engine oil leakage & gear shifting problem
Tv's service is worst i have done 6-7 times service but no good result appears.
It's a major issue if parts not working properly than reaplace it to new part bcoz after a 5-6 servicing bike is not running smoothly.

Check the matter

Hi,
I gave my tvs ntorq in trijal service center bangalore for 3rd service.
Problem was
Self start
Display issue

They received my scooty on 27. May.2019 8:45 am
Today they called me and inform your scooty is ready please come and take it.
But without intimation and witout my knowledge they changed engine oil and they changed some of the part and they are generate the bill around 715.

Please have a look into this otherwise need to go next step.

I have an apache 160 rtr, i have purchased it 28 may 2017 till the date of purchase i was facing problem in chain set, i have changed chain set once.
My bike running only 22k kilometers. Today i come to the service station for service, the service advisor tell me it is defective in front girari (Chain wheel).
Please tell me what should i do.
[protected]

Dear sir and mam
2 time visit auto link workshop.
But time so long and waiting.
My bike work only chain slackness, throttle play adjustment, clutch play adjustment. My bike work only 10 to 20 mint but m waiting 3 hour but no work my bike 1st time visit in auto link, again m come auto link[protected] same work chain slackness, throttle play adjustment, clutch play adjustment. 12:40pm come in workshop but advisor and floor incharge asking him 4:30 pm milegi bike apko. Workshop manager not manage this workshop tools not available this workshop, and mera mobile no bhi galt update hai system mai tvs ki side say koi call nh aa pati mujko no bhi update kare.
Name - sandeep
Mobile no :- [protected]
Model - 2018 apache 1604v
Reg no : ch135t734
Thanks
Tvs team

Dear team,

I have purchased bike from susheel motor kondapur and getting milage only 40 km/ lyrics how ever company has been claiming 95.

I have another problem the tube inside rear tire was failed automatically.

Please help me to overcome from my issue.

Appreciate your kind cooperation.

Thanks & regard,
Soumyakanta pani
[protected]

Dealer's salesman given me damaged apache 160 and when i went to the showroom with my problem, they refused to resolve it and said that nothing can happen for this. The showroom staff also refused to call the manager of the showroom, when i requested them.

Also, they charged me more amount for the bike and given me the printed invoice with less amount on it.
Please help me in this case.

Best regards,

Nikhil vyas

I bought a Jupiter basic from Shubhashree Motors TVS showroom(Sai baba TVS showroom, Bhumkar Chowk Pune Maharashtra 411057) on 3 June 2018. I have an issue regarding shock absorbers. They make a squeaking noise whenever there is a jerk i.e. when I go-over a speed-breaker or through an uneven road. And also, there is some kind of oil leakage through them. I am facing this issue since August 2018 after first servicing. I went to the TVS showroom many times for the same issue but still, it is not fixed. Sometimes they said it is not shock absorbers issue. Its normal issue they applied some oil on it and fixed it temporarily. Last weekend (19 May 2019). I went and told the same issue again and asked them to change shock absorbers, this time they said they can't change shock absorbers only due to noise. They can change shock absorbers in case of oil leakage. Yesterday I went again and showed them leakage also they again denied to change shock absorbers they said it will fix by filling oil in shock absorbers. It is an issue with less amount of oil in shock absorbers. It is out of my understanding of how leakage will be fixed by filling oil in it.

My concern is on 3 June 2019, 1 year of my bike will be complete. after that, I have to pay for it. Currently, it is under warranty, after 3rd June they will ask for money to fix this issue.

I have all bills and leakage pics with me. if require I can share that also.

Hi,

I have purchased apache rtr 200 with abs from mandar tvs showroom kharadi. I went their service center for third service of my bike on 19th may. But after servicing my new bike is not working well. It’s making noise and brake and all also not working well. I tried to call customer care but they are not connecting so my problem is still not resolved. What a worst service is provided by tvs. I am totally disappointed. I will not suggest to anyone for tvs.
If possible kindly resolve my issue.
Thanks,
Abhishek