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TVS Motor Company Complaints & Reviews

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Updated: Nov 4, 2024
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TVS Motor Company reviews & complaints page 3

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S
SureshRaja1994
from Chennai, Tamil Nadu
Sep 25, 2023
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Walters TVS Velachery - Not delivering ordered bike for 21 days

Address: Velachery

I have ordered TVS Jupiter 125 blue colour on September 4, 2023 and they said they will deliver it in max 10 days. But Its been 21 days (as of today) and whenever I follow up with the person I am asked to wait for another one week. I went to the TVS Walters Velachery showroom thrice for follow up alone and made nearly 15+ calls. I feel like waiting too long for a scooter. I think cars are getting delivered soon compared to Jupiter 125. br...
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C
csketan
from Pune, Maharashtra
Sep 19, 2023
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I qube issue

Address: Pune

I purchased TVS IQube on 9th March 2023 from Shelar auto, Sinhgad Road, Pune.

I am facing various issues since the day I purchased the vehicle and
it is still continuing, the
same has been given many times to the Shelar Service Center at Balaji
including servicing last week
nagar, Pune. However the issues are not resolved..

Following are the issues faced:

1. Battery...
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A
atulmaken
from Ludhiana, Punjab
Sep 18, 2023
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Not satisfied with my purchase of APACHE RTR 160 4V

I purchased TVS APACHE RTR in 2021 and since then I ve made several attempts to get it corrected but till now iam not satisfied.
The bikes crank shaft is faulty and engine is silencer is making odd sound....
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S
Suman1312
from Bengaluru, Karnataka
Sep 18, 2023
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Pre-booking cancellation issue

"I prebooked the RTR 310 on August 31st. On September 7th, I sent a cancellation request via email. However, I haven't received any response from TVS despite multiple follow-ups through both email and calls. They provided a Grievance ID: TVS_Gr_[protected]. Each time I call, they assure me it's escalated and promise a call within 24 hours, yet to this day, I haven't received a single call from them."...
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Address: Bhelakenagar, Kothrud

Hello Sir/Madam,

I have poor service experience at TVS Shelar service center Bhelakenagar. I had asked to visit 5 times for simply replacement of TVS Jupiter Indicator by this service center. It's very frustrating to get simple part replacement. In addition to this in my last visit they initially confirmed indicator available in stock and opened front body to replace led indicator. Later they realised mentioned part not available...
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S
sukhi801
from Ahmedabad, Gujarat
Sep 11, 2023
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Tvs iqube

I had booked and paid full amount fortvs iqube on 06 Sep 23 by this mail id and mobile number [protected]. And agency agreed to deliver scooter in 6 days but today they refused to delivery and not provided any detail. It's my humble request not able to fulfill order. Request to refund si that I can go for another one. Chat screen shot agency person attached. I had called another I qube agency in chandkgeda they agreed to provide 5 days . Request...
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shahanup09
from Almora, Uttarakhand
Aug 30, 2023
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Complaint for Refund or Replacement of Faulty TVS Jupiter 125

I am writing to formally lodge a complaint against TVS Motors regarding the faulty TVS Jupyter 125 BS6 top model scooter that I purchased from the TVS Almora showroom on June 4, 2023. I am deeply disappointed with the product I have received and the subsequent lack of satisfactory resolution despite my repeated attempts to address the issue.

Details of the purchase are as follows:
From the very day of delivery, I have...
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N
Namannnn
from Sitapur, Uttar Pradesh
Aug 25, 2023
Aug 25, 2023
This thread was updated on Aug 25, 2023
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My TVS Raider 125 bike

Address: 342 , near shukla dairy , sudamapuri, sitapur

I purchased a TVS Raider 125 on 30th August, 2022 which is still in on a guarantee period . Since March 2023 after its 2nd service it has been constantly showing a lot of problems like :- break problem, handle problem, mileage problem, meter problem, rest problems I will tell ahead . In June 2023 my bike's mileage had came down from 50 km/l to 28 km/l for at least 3 weeks, I've been constantly going day after day to the service center which...
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S
sushantghadi89@gmail.com
Aug 23, 2023
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Worst tvs workshop servicing

Address: tvs Trivikram motor company near Andheri West

I had registered a complaint on TVS Bangalore landline no [protected] on 07th Aug after that I waited for 2 weeks but still didn't received any call back so again I called back on same no I they arranged the call back from Area Manager Vaibhav Sir who informed workshop manager Mahesh to replaced my bike part but instead of replacing he reapired the part & making arguments with me & previously he said me that I have to pay 700 Rs Approx to...
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S
Samarthya29
from Nagpur Urban, Maharashtra
Aug 12, 2023
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Complaint Regarding Pathetic Servicing Experience for my TVS Jupiter

Address: Sai Dynamic Autowheels Nagpur

Dear TVS Motor Customer Service,

I am writing to express my extreme disappointment and frustration with the recent servicing experience I had at your Service Centre (Sai Dynamic Autowheels, Nagpur-440015) for my TVS Jupiter. I believe it's important for you to be aware of the numerous issues I encountered during this process, as it has greatly tarnished my perception of your brand's commitment to quality and customer satisfaction.br...
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C
Chintu_true
from Vijayawada, Andhra Pradesh
Aug 7, 2023
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Adarsha Tvs Service center

I faced a lot of trouble with this service center. They have lot of branches in various locations but they don't communicate each other, what's my problem exactly I gave my bike Tvs rider servicing at Karimnagar branch at that time I am very near to it, they raised an issue with my bike shock absorber. So I said go ahead and complete it, and they complete end of the day of their work session and call to me hand over the bike. And I take the...
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S
Sri252in
from Bengaluru, Karnataka
Aug 3, 2023
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IQube booking amt refund not received

Address: TVS Motor Company Head Office Jayalakshmi Estates 5, Floor 8, Haddows Road Chennai Chennai District Tamil Nadu India 600006

Full and Final settlement Letter Ref:00063495 January 20, 2023
Transaction-ID:[protected] January 20, 2023
TVS_Gr_[protected]

With above ref. nos i made cancellation of IQUBE booking of ₹1000.00 payment made, submitted all the required KYC as requested by TVS, but till date have not received the refund amt, i made several calls & mails regrding the issue no response from TVS.
So for it is still a game...
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sushilkumar922
from Noida, Uttar Pradesh
Aug 3, 2023
Aug 13, 2023
This thread was updated on Aug 13, 2023
Resolved
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Resolved

No helmet challan during mechanic test drive

Address: New Garg Sons Enterprises LLP KH-181 Secotr-9, Gaushala Road, Vijay Nagar, Ghaziabad - 201009

Hi,
I got my scooty pep+ serviced at new GS enterprises, VIjay Nagar, Ghaziabad on 19th July, 2023 but found some issues after delivery, so I approached the service center and the mechanic took the scooty for test drive and asked me to sit on the back seat. I asked him to wear the helmet but he said that he will drive in street and so there won't be any issues. Later in the day, I received a message with a fine of Rs. 1000 for driving...
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H
Harsha Goli
Jul 31, 2023
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Isg malfunction tvs ronin

Address: Hyderabad, gachibowli

Isg malfunction is repeatsdly coming.. And i cant use the bike after that indicator came.. I visited nearest last time.. They fixed it.. And now again same error is coming just for only 10 days...
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N
Nitin02023
Jul 29, 2023
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Gear problem

Address: Ukkalgaon

Gear not working properly...
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G
ganesh31
from Patan, Gujarat
Jul 26, 2023
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Tvs bike service not responsible

Address: Gujarat Patan

Patan Gujarat Tvs Shorom Bike service Not responsible Menagerie Is Dadagere...
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S
sashi484@gmail.com
from Jamalpur, Bihar
Jul 25, 2023
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The mentioned load doesn't belong to me

Hi

The mentioned loan doesn't belong to me. Please correct it.

Account Number ###########6918...
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N
Naresh Sahijwani
Jul 24, 2023
Jul 28, 2023
This thread was updated on Jul 28, 2023
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Pathetic after sale service and wrong billing

Address: TVS Motors Ltd. Head office

On 4 June, I got my scooty serviced from Dynamic Motors (Authorised Service Centre of TVS). I had requested for servicing, brake shoe change and lock set change.
They just did the servicing and sent the scooty to me. Pickup and drop charges were billed to me which I paid.
I called them and asked why brake shoes and locks were not replaced.
So they took the scooty again on the same day and this time, they just replaced...
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A
ashutosh1179
Jul 24, 2023
Sep 3, 2023
This thread was updated on Sep 3, 2023
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Tvs raider bike issue and fake allegation of showroom worker on customer

Address: house no. 149 shastrinagar
Website: tvs motor

KINDLY READ ALL THE GIVEN DETAILS CAREFULLY AND RESPONSE
हेलो सर,
मैं आशुतोष सिंह मैंने 4 जुलाई को टीवीस रेडर बाइक सतगुरु tvs से लिया था, जिस दिन मैने ये बाइक लिया था उस दिन मैं काफी खुश था क्यूंकि ये बाइक...
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S
Santhosh .g
from Devakottai, Tamil Nadu
Jul 22, 2023
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No response TVS authorised center NNL motors devakottai and solve my problem

Address: 42/23 regunathapuram east devakottai/thirupathur road devakottai

I'm santhosh.Last month on 5th June, I bought Apache - 1602 V bike.
Within a month of purchase, the top of the engine started leaking oil.
The service technician at Devakottai NNL TVS Motors service center, where I bought the bike, checked my bike and told me to disassemble the engine top of the bike.
I told him that if I take apart the engine of my bike within a month of buying it, the bike will be wasted. He took...
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