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Uber India Complaints & Reviews

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Last updated Aug 7, 2024

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Driver insisted to pay directly instead of app in online payment method

Dispute In Fare

I am complaining about excess of fair then showed

Double payment for same trip

Change in offer value

Most useful Uber India reviews

Paid cash for my trip but shows outstanding and does not let me ride further

Want Refund against Paid cash for non cash payment also extra amount paid.

Cash payment accepted but still showing pending in uber app

my driver asked for cash payment on a non-cash trip

Kailash Vashisth

Lost the package during delivery

Featured Uber India consumer stories

Auto applied promotion fraud

Unnecessary charge on my Uber account transferred from UberEATS

I am complaining about charging excessive fare then what was shown during the time of booking

Uber India reviews & complaints page 41

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Address: Najafgarh

Yesterday I booked an Uber bike. The driver came to the location and told me how much money the app is showing, I told him that 238. He said that I will not go for this, it will take 150 rs extra. I refused to pay, he asked me to cancel the ride. When I refused to cancel the ride, he started abusing me and started beating me. I request you to take strict action with this driver, otherwise I will have to get legal action done with you and...

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Hi
I took a ride with Uber on 16th Apr., 2021 where the app showed me that some previous payment is pending. I agreed to make payment for it and chose option of "Pay in cash to the driver with your next trip". Hence my next trip also became a cash trip.

My previous outstanding amount was 409. And that trip's fare came out to be 606.

At the end of my trip, the app (both in my phone as well as Driver's phone)...

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The driver refuse to this trip then why i will pay 20 Rupees cancelation charged bcoz your driver refused for the trip .you should have to charged 20 rupees from driver account....

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Website: uber

I am a frequent user o[censored]ber i have booked for uber moto from Bidhannagar Municipalty to 131 sarat bose road on abouut 8.20 PM on 24/04/21 after my cancel i got one bike in app it is showing the name Binay and the bike number which was showing is different the biker number which came to me was WB 04H 0877 and said me he will drop but I have to pay him Rs 30 /- extra after charge mention in the app so I said no to him and request him to cancel...

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Address: A-101, Kisan Krupa, Morwadi, Pimpri-Pune-411018

Dear all
Please appreciate One Mr. Narayan Bansode on 20/4/21 took 304 Rs. against actual bill of Rs.204. Again to my utter surprise the is not using and any app like google pay or else one for payment, on request I gave him Rs.500/ and having no change as usual returned only Rs. 190 assuring to return or adjust in next trip and gave me his contact No.[protected] but for last few days after repeated contacts he is not responding,...

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Dear sir

I paid cash on non cash trip.because uber driver demand money forcefully in cash form.while I paid amount by paytm but Uber driver demand cash ...I called uber driver many time they told me I had not got your payment through paytm so what I do please tell me ??...

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I had made a trip from Vaishnodevi academy to salkia howrah on 18/4/21 around 7:54pm.The uber driver's name was Md (as shown in app). During the entire journey he did rash driving and on telling him he misbehaved with us. He did not even leave us to the required destination given in the app and moreover I paid him the entire fare of Rs 274 in cash which is now showing completely outstanding. Now the Uber company tells us to pay twice...but...

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When I booked the cab it was showing 430/- but when ride was over fare was 1297/- . Please refund me the fare, Also explained everything on Uber app, Uber twitter handle but no one is able to help...

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I have boarded the cab from delhi to gurgaon and uber has falsely imposing toll charges on my ride and we all know that no toll charges has to paid when entering in Gurugram. If want to come back to delhi then we need to pay toll charges. I request them to remove the charges but they are not ready to do that...

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I took a trip on uber on 09/04/2021. After riding the car I requested the driver to turn on A.C. system of the car. The driver rudely refused to turn on the air conditioning system stating that due to rise in fuel prices the A.C. can not be turned on. I then asked him to wear a face mask. Initially the driver just ignored my request stating that car can not be driven while wearing a face mask. Later on my repeated request the driver took...

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Address: INTER OCIANIC PLASTIC CORPORATION, MAIMOON HOUSE

I, Shabbir A. Patanwala had taken a ride from Safed Pul to Churchgate for which the fare was 427 which I had paid at that same time. Mr. Nanhelal was the driver.

Now today I had again taken a trip from Churchgate to Safed Pul - my todays fare was 491 - I was very much shocked when the driver said that the the above fare of Rs. 427 was not paid and so a total of Rs. 790 had to be paid.

How could such a mistake...

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This is in regard of my cab booking on sunday from ghaziabad to meerut . five times my cab got cancelled. Drivers asked me about the drop locations and cancelled them saying they dont gas or they dont want to go there, or that they will not go beacuse they dont get the cabs returning back. Once the driver came to the location for the ride reversed back in front of me that they will not go to the location. The cancelleations of the cab led...

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This is regarding my trip on 9th March from Vadodara Central Bus Station to Kalol (Panchmala District - https://goo.gl/maps/nR6DCyfekxFYHVGK6). The driver made a horrible route mistake & started going towards Kalol (in
Gandhinagar - https://goo.gl/maps/r8kbgFzQoYy13UjW9). He started to take Vadodara - Ahmedabad Expressway & that's when i asked him why he is going towards it & he says my home location is Ahmedabad & so i've got your...

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On 29th Feb'21, I have taken Uber from Gandhi Nagar (Bengaluru) to Bengaluru International Airport.The bill amount shown to me was Rs.637/-. I paid 640/- to the driver.After an hour, I receive a message that Rs.337/- remains unpaid.Fail to understand, how will a driver leave me without getting his full payment.Would like to understand this goof-up! Will appreciate a revert on the same.

Regards.,
S.D.Venkat
[protected]...

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Address: Jaipur

I booked the cab on 24 Jan 2021 and I paid cash to driver but It was showing unpaid in app and today I booked the cab again and same amount is added again. Is it possible cab driver left the ride without collecting cash.
Now I want my 240 rs back...

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Address: JAGDISH STORE, OKHLA PHASE-II, NEW DELHI-20

Dear all,

I booking uber tex no DL IR X 5017 date[protected] booking show amount of Rs 780 /- Delhi Airport Terminal-3 to Jagdish Store, Okhla Phase-11, New Delhi, I paid cash amount of Rs.2478/- . Please refund balance amount at the earliest. same day already compliant register in Uber App. my contact No [protected] Name Rakesh Sharma...

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1 Hour delayed in service in application showing timing about 10min but thier driver asked me to came on road and they first confirm that trip is long than he came also he didn't cencle trip by himself I waited 30min to 1hour and missed my Bus...

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Address: MUMBAI

Very Disappointed to see that there is absolutely no safety measures followed by Uber in Covid time. There is no process of disinfecting the Car post every ride. 8th Mar 21 & 12th Mar 21 - I have taken the ride, for going to International Airport & coming back. Both the time I have observed no disinfection being done. Drivers were clue less. I have made a call to Uber & explained the seriousness of the matter. Uber has given me very generic...

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Hi,

I took a ride on[protected] and the bill was 292 which was paid to the driver in cash. When I booked the cab again[protected] I was again charged RS 292 along with new ride charge i.e. 158. I am wondering that without paying the driver do they allow us to go or can the ride be completed? then how can they charge again?

I was charged 292 twice due the error in app, the app stills 292 due even after paying the...

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I had booked a uber auto today the first time I booked the uber auto he cancelled my trip and I charged 20 ripped as a cancellation fees then again I booke uber auto and he took so long distance that the book fair is showing me 114 rippers and I charged 185 which is tottaly unfare . Please provide me a mail id so that o can take this matter to higher authority

Thanks
Shivani
[protected]...

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