Union Bank Of India — amount deducted from account for failed transaction

I had transferred rs.9700 (Date 13/7/2017) from my account through union bank of india internet banking (A/c no [protected]).
The transaction failed but the money was debited from my account. I had filed a complaint, the complaint number is:[protected] and the resolution date was 13/7/2017. But the issue has not been resolved, the amount is not credited to my account yet.
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Union Bank of India customer support has been notified about the posted complaint.
Jul 13, 2017
manojgzsharma's response
I have deposited a cheque of Rs 3000/- in account no- [protected] on 10/07/2017 but still amount is not credited in my account.IFSC Code-UBIN0555894
Jul 17, 2017
Updated by sujith lal
amount transferred date is 3/7/2017
Complaint comments 

Comments

I am Sangareswari . I got loan for 5lakhs. Loan A/C no is [protected]. Now i could not able to pay 19000/-Rs every month. it is possible to change the balance amount into small loan that means reloan. it will help me to pay without burden. if it is possible means what are the procedure should i follow.
I have deposited a cheque of Rs 3000/- in account no- [protected] on 10/07/2017 but still amount is not credited in my account.IFSC Code-UBIN0555894
I have paid Rs1800/- through SBI debit card for 2nd quarter due of my ward shagun sharma class -8 uid-[protected] on 08.07.2017, but I don't got the print of fee receipt . kindly look in to the matter & provide a copy of receipt and oblige.
My Email [protected]@gmail.com

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