Claimed

Vasanth & Co Complaints & Reviews

2.3
Updated: Jun 15, 2024
Complaints 875
Resolved
389
Unresolved
486
Contacts

File a complaint to Vasanth & Co

Having problems with Vasanth & Co?

File a complaint and get it resolved by Vasanth & Co customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Vasanth & Co reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
meezta
from Chennai, Tamil Nadu
Jan 7, 2023
Report
Copy

Rude behaviour and no service from customer support

Address: Tambaram branch

Hi, I have ordered Pureit water purifier from Vasanth & co from tambaram branch, I got my product 1 jan, its been one week now, no demo/ installation is done so far, when contacted customer support, they are commanding us to wait! Also they are behaving in a rude behaviour! They are responding us in a high pitch voice and worst manner! This is totally unacceptable!, how can they treat a customer like this!...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nagusimi
from Coimbatore, Tamil Nadu
Dec 31, 2022
Report
Copy

Samsung Damaged Fridge delivered and not agree to replace.it.

Address: Sekkalai Road Branch, Karaikudi, Tamilnadu.

Good Morning sir.
I purchased a New fridge Samsung FF TR28T31429U/HL through Invoice number [protected] for Rs.27000/- on 10th of Dec 2022, Purchased at Karaikudi Vasanth co, sekkalai road branch. Tamilnadu. ( Branch Manager name is Mr.Prabhu his mobile number is[protected] And asked them to delivery at Chennai they agreed to deliver and delivered it.
Based on that it has been delivered with Door in DAMAGED Condition....
Helpful
Found this helpful?
Write a comment
Report
Copy
J
jrdanand2011@gmail.com
Dec 14, 2022
Report
Copy

Worst service

Address: P.N.Pudur, Maruthamalai Road, Coimbatore

Vasanth & co it is a most worst service company and the service staff also a irresponsible behaviour persons

I booked a sofa on 4 dec 2022 the service man said that it will come within the 3 or 4 days but till now the sofa was not delivered what a irresponsible company incharges and also the due date was near but the sofa was not yet why should I pay the due for first month is this correct don't blame with customer for ur business...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vkaruna1996@gmail.com
Nov 28, 2022
Report
Copy

No customer support and showroom manager is rude to customer

Hi,

I bought a Haier Tv from Vasanth & Co gudiyatham showroom yesterday(11/28/2022), The sound is not working so tried reaching out to gudiyatham showroom have asked for a replacement for the TV for the same brand but the showroom team tried compromising me. Also, the showroom manager has spoken very rudely to me. Please take some action on the manager....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mari1228
from Chennai, Tamil Nadu
Nov 24, 2022
Report
Copy

Not getting proper response

Address: Chennai

The sale team member name :-Veeran Mobile No;- [protected] Branch:- T- Nagar
we are purchase TV & washing machine vasanth & co the sales person after receiving the payment hee say's product will deliver after 1 or 2 day's.
after 3rd day product will delivered. but after delivered the product the sale team member not picking my call. why i am calling product instalation process we don't know that's way i will try to connect this...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
B Ezhilarasan
from Powai, Maharashtra
Nov 4, 2022
Report
Copy

Products purchased and full amount paid on 24th October/Still not now not deliver

Address: Rajajipuram, Thiruvallur 602001

We decided to plan to buy the IFB Washing machine on 24th October Deepavali and went to Vasant&Co Tiruvallur branch and paid the full amount on 24th October 2022, Thirumurugan and Visuvasam both are they said it would be delivered to your home within two days, Full payment paid on 24th October2022, But still not deliver Washing machine, last week i am visited three times in thiruvallur branch and contacted Mr Visuvasam and Manager Mr Thirumurugan,...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
GayathriSuresh
from Chennai, Tamil Nadu
Oct 27, 2022
Report
Copy

Received Refrigerator with a dent - No Replacement provided yet

Address: Vasanth and Co, West Tambaram
Website: vasanthandco.in

We are totally unhappy on the decision made to buy a refrigerator from Vasanth & Co.

We have received a fridge with a dent and it appears like they had hit somewhere very strongly while transportation.

Initially, we have accepted thinking it is a small dent but then later on examining it properly, we requested for a replacement. It's being 2 weeks we are without refrigerator. We are tired of follow ups and...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pk₹%^
from Madurai, Tamil Nadu
Oct 27, 2022
Oct 27, 2022
This thread was updated on Oct 27, 2022
Resolved
Report
Copy
Resolved

Tv installation

Address: Trichy

Very worst experience with vasanth &co
No proper response from staffs
No one picking up the call
Customer care service also worst to the core
I want my tv to be installed...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
B
BkSatheesh
from Chennai, Tamil Nadu
Oct 6, 2022
Oct 9, 2022
This thread was updated on Oct 9, 2022
Report
Copy

Everest inverter

I bought inverter on 4th august for Porur Vasanth and co. I am facing lot of problems.
BillNo: [protected].

Last month Iam compliant to porur office ups problem. After 20 days they changed battery.

Two days before again inverter problem. I compliant to Everest. They said it’s chargeable. Now I’m trying to porur vasanth and co office. They didn’t pick my call.

Please do the needful..br...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Aswanth s
Oct 3, 2022
Report
Copy

TV/ worst service

Address: Vasanth & co ambattur

I brought TV from vasanthand.co two days back. Nobody came for installation till now.
Till now no clear response from this service.very poor service. I am very disappointment....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Alistair Terry
Sep 30, 2022
Report
Copy

Service Attitude

Address: PERAMBUR

I purchased a Whirlpool refrigerator from your Pursawalkam Branch on Saturday 24th Sept The agent Mr Prathap promised that the product will be delivered on Tuesday 27th...the product was delivered on 30th Sept...he also mentioned the demo will happen on the same day of delivery. Mr Varadaraj was suppose to contact the technician and when asked, he and Prathap hung up the phone with no proper guidance. This is the worse customer service I...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
Thanneermalai Narayanan
from Bengaluru, Karnataka
Sep 7, 2022
Resolved
Report
Copy
Resolved

Product not delivered on time

Vasanth & Co located at Usman road, T-Nagar, Chennai has failed to deliver product on Sep 2 (purchased date Aug 15th). I bet this is the case with all Vasanth & Co stores. They only provide reasons for the delay such as the product coming from x places, it's being couriered. If they don't have control over their logistics or stock availability, then they should give a false date expectation.

People, who work there are very...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Parasuraman K
Aug 21, 2022
Report
Copy

Fridge

Address: north usman road

I bought a preimum fridge 4 days back and still it is not delivered
Worst part is no one picks up the mobile or landline and entire team is waste at Vsanth this way no customer will come to the shop
i...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
Kanimozhi meera
Aug 18, 2022
Sep 14, 2022
This thread was updated on Sep 14, 2022
Report
Copy

AC repair issue

We raised the complaint for AC repair service on July 20th but still (18.08.22) our problem is not solved... very very worst service from vasanth and co

(We bought an AC(blue star) from Vasanth and co, purasalwalkam, Chennai on this March month, 20(20.03.22) in the name of Ajithkumar. We faced an issue on last month but still our problem is not solved.

We didn't expect this from you team..
We are very...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
A
Anandh1994
from Bengaluru, Karnataka
Aug 17, 2022
Report
Copy

Very very poor service

Address: S S Colny

Visited Vasanth and co s s colony last sunday(07/08/2022). We asked for a quotation for the selected items and was assured that mail will be sent shortly. Till date we have not received the quotation as per our requirements.Called and got the same response of will send quotation soon.
We have arranged finance but since we couldn't get the quotation, we are unable to proceed...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arzath
from Ramanathapuram, Tamil Nadu
Aug 13, 2022
Report
Copy

Installation and Demo

Address: 623520

Dear Vasanth & co,

I have purchased the washing machine in Vasanth & co at Ramanathapuram branch a week ago, still now no one came for Installation & demo. I couldn’t use the machine because of this poor customer service.

Thank You
Contact number: +[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Suren soj
from Chennai, Tamil Nadu
Aug 11, 2022
Report
Copy

Delivery/Customer support

They have told the product will be delivered on a particular date, but they will say it will be delivered the next day as the days go on. Very bad customer support. Not picking up calls. Not giving sufficient information. Getting very tired of this....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandhya Sreenivasan
Aug 6, 2022
Report
Copy

Whirlpool Fridge

Very worst experience with Vasanth and co Ambattur branch where my house situated within 1 kilometer and the product not delivered on time .

And the sales person fridge section was very rude in talking as if he is giving the product freely and from a customer side they have to be polite as they are not the owner of the company.

And as a customer if we are not satisfied with the customer service we will be angry...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Swasthikk
from Chennai, Tamil Nadu
Aug 5, 2022
Report
Copy

Not delivering my order

I have ordered for a dressing table and I have paid money on 15.07.2022. today it is 05.08.2022 and they have not delivered my order yet. Worst response from them...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ak Susi
Aug 5, 2022
Report
Copy

Outdoors noise

Address: Royapuram

Vasanth and co worst brand delivery late install late install after noice problem then not responce phone call...
Helpful
Found this helpful?
Write a comment
Report
Copy