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Vasanth & Co Complaints & Reviews

www.vasanthandco.co

2.3

Updated: Mar 10, 2025

Complaints 877

Resolved

389

Unresolved

488

Good! Vasanth & Co values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Vasanth & Co step up their efforts to fully resolve all complaints 👍

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Electronics & Appliances

Vasanth & Co

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ac indoor unit not fixed

Product delivery issue

Need duplicate bill for warranty purpose

Most useful reviews

Need Duplicate Bill

Complaint of washing machine and fridge

Poor customer service

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Damaged product delivered

Product not delivered / refund not initiated

Damaged Samsung Fridge Received

Vasanth & Co reviews & complaints page 7

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Hi Team,

I'm writing on behalf of my grandmother (age 75) who recently bought 1 ton Hitachi inverter AC from Vasanth & Co West Tambaram branch-2. The product didn't work post installation due to malfunction. She raised a complaint but after a much struggle and physical visit they replaced the product with new one (same make and model). The 2nd one also went faulty within a hour of installation. The team checked and found it...

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I bought samsung fridge on 27 March 2022 from vasanth and co TH road branch but product is not delivered yet.
I have been trying to reach customer care but no response from them as well...

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I have ordered Panasonic TH32JS660DX Android TV on 05/03/2022 at Arcot Vasanth & co branch & I made full payment then they told on 07/03/2022 ur product will be delivered. But till now they didn't deliver the TV. When I make a call they r telling the product is on the way.
It is very worst service i have ever seen & I didn't expect from a huge store of Tamilnadu...

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I have booked an order of two item, one fridge and second washing machine both LG
Since 3 days I haven't received the product after the payment also .
I am un happy with you customer support . Vasanth and co - Royapuram branch...

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Address: Paper mills road, kolathur , Chennai , Tamil Nadu

Vasanth & Co — Bosch washing machine WOE702WOIN

I have bought a Bosch washing machine at Vasanth & Co kolathur branch 1 7 months back ..vasanth &co kolathur branch sales manager and representative had committed that 24 months free service and 10 years motor warranty at the time purchase..after weekly once use washing machine getting noise and suddenly getting switched off..I have went to the showroom and requested for service...

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Address: Kolathur , Chennai

I have bought a Bosch washing machine at Vasanth & Co kolathur branch 1 7 months back ..vasanth &co kolathur branch sales manager and representative had committed that 24 months free service and 10 years motor warranty at the time purchase..after weekly once use washing machine getting noise and suddenly getting switched off..I have went to the showroom and requested for service on 15.02.2022..the sales representative irrespective and irresponsible...

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Address: Kumbakonam

Crompton water heater is not working. My product got delivered on Feb 8....

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Address: Ranjitha Vignesh, Anna nagar,Hale Dharmapuri-636701

5/2/22
[protected]
Billing Address In invoice:
Ranjitha Vignesh, Anna colony, Paparapatti, Dharmapuri.

We bought IFB 6.5 kg top load, washing machine from may 2019. our nearest Vasanth &co (Elakkiyampatti, Bharathipuram, Dharmapuri Branch). Still we change to our new home, we missed bill and warranty card. still some issues was there that wash option is not working, if the machine produces power supply...

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Address: Usman Road Branch, Chennai

Dear Sir/ Madam,
In recent days I have been battling with Vasanth and Co Usman Road Branch after the purchase of an Air Conditioner.
I had visited the store before New Years to buy an air conditioner and I was suggested with this brand "Eureka Forbes" which had a waiting period so I reached back post New Years on 20.01.2022 while again they said 2 to 3 days but I was okay and paid the amount as well. There was a delay...

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I have bought whirlpool refrigerator, washing machine, preethi mixce and Combo offer cooker sets in vallioor branch.staff tell me some gift for these products.but not given gift cheat with me. I am purchased four time in the branch.This is second time experience for me. So please take a action....

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Vasanth co Manager also called for product installation Mr. Selavam phone no [protected] more than 20 calls but no response. Don't know to whom I have to complaint about vasanth and Co irresponsible behaviour.
Pls don't approach Vasanth Co for ordering products. My humble request.
Very much annoyed and bad means that much bad experience.
Pls pls got order from Vasanth n Co....

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Address: 164, pavendhar nagar kattupakkam chn 56

We have ordered Refrigerator Samsung on 27/01/2022 and product received on 28/01/2022.
This product ordered on urgent basis. As per vasanth NCO incharge commitment installation will be done in 24 hrs. But it is not happened. False commitment given by vasanth n co. On 29/01 following vasanth n co incharge Mr. Raghavan from morning 10.0am to till 5.0pm but poor response. We have called more than 20calls but not picked our phone calls.br...

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Address: Chennai

Hi Team,

I (Customer Name: N. Selvam & Bill Number: [protected]) paid full cash on 10th Jan'22 and booked a Whirlpool Washing machine.
Initial delivery came on 15th Jan'22 which had too many dents. hence, we requested replacement, Showroom manager & Sales man (Dhakshana Murthy) said the replacement will be delivered in a week. Till now we have not got the new product.
When we called the showroom manager, he...

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Address: GKM Colony

Hi Team,

I (Customer Name: N. Selvam & Bill Number: [protected]) paid full cash on 10th Jan'22 and booked a Whirlpool Washing machine.
Initial delivery came on 15th Jan'22 which had too many dents. hence, we requested replacement, Showroom manager & Sales man (Dhakshana Murthy) said the replacement will be delivered in a week. Till now we have not got the new product.
When we called the showroom manager,...

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Address: Plot No 121, Periyar Nagar, Rajagopalaburam Housing Unit, Pudukkottai 622003

We purchased the Daikin AC, and I asked Mr. Balamurugan (Pudukkottai branch) to determine how much to pay for installation. He has said it will cost 1, 300.

In total, I would need to pay 1800 for installation, including 1300 for Installation, 300 for Support Clamp fixing, and 110 for Wire per meter.

My experience with your branch manager and marketing representative has been very disappointing. What happened...

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Address: No.09 mc road ambur tirupattur district 635 602

நாங்கள் புக் செய்தது 276 லிட்டர் ரெப்ரிஜிரேட்டர் ஆனால் அவர்கள் எங்களுக்கு அனுப்பி வைத்தது 250 லிட்டர் இதை நாங்கள் ஸ்டோரூம் இடமிருந்து மாற்றி அமைத்து விட்டீர்கள் நீங்கள்...

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Address: Gowrivakkam

Hi

I paid the amount in adyar vasanth & co 2cdays back for refridgerator and till today they didnot delivery me. they are torturing like anything that they will say today or tomorrow.

When I paid amount they told me that within one day delivery but till today they didnot delivery the product....

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Address: Salem new bustand

Yesterday we had purchased a refrigerator in vasanth & co in Salem new bustand branch., Mrs. Jeevitha the concern sales representative who was attend us., Mrs.Jeevitha handled us very roughly, she communicated in vulgar language to their colleagues in front o[censored]s and all customers in the showroom., It was very disgusting., She handled us only before of we paying the bill money., After we paid the bill., She doesn't respond us., Not picking...

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Today I purchased BOSCH washing machine with stand and cover.
I received my order without stand. I asked the same but they simply told that stand stock not available so they will arrange the same within four days. it is not fair and I am totally disappointing with your service.
My question is why not informed at the time of billing the order.

I requesting that I need the stand at the time of installation or take...

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Address: No 74 pranav orchid salamangalam padapai

We bought Samsung refrigerator last week Tuesday at Tambaram branch. Product delivered after three days. While installation people checked the product it was damaged at the bottom. So we raised complaint and ordered for replacement. People in showroom are lathagic and not responding properly. I am really worried to purchase in vasanth and co. Still my replacement is not happened. My contact no is [protected]...

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