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Vasanth & Co Complaints & Reviews

www.vasanthandco.co
2.3
Updated: Mar 10, 2025
Complaints 877
Resolved
389
Unresolved
488
Good! Vasanth & Co values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Vasanth & Co step up their efforts to fully resolve all complaints 👍
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Vasanth & Co reviews & complaints page 8

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R
Richard peter
from Cumbum, Tamil Nadu
Jan 12, 2022
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Did not give respect

Address: Cumbum, theni

We went to buy air conditioner, there was no one to greet us and explain to us about the product, especially manager Karthi was not working properly...
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R
Ramanathan Sarma
Jan 11, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
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Did not receive delivery for the past 5 days

I bought 11 products from Vasanth n co, Ambattur and did not receive it for the past 5 days... Called customer care. They said they will check with the ambattur branch and update me. But haven't received any update till now.. Very poor service... Pls dont go to vasanth n co......
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G
Gunalugia
from Chennai, Tamil Nadu
Jan 4, 2022
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Not a complaint it's a compliment

Address: Vasanth and co sholinganalor branch

I was very much impressed by the customer service. Anthony from sholinganalor branch was so polite and humble. I just came to enquire about a product because of his customer service and politeness made me to buy a product. I'm so happy by his humble customer service. He needs an applause 👏👏👏...
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M
Mnkm0692
from Chennai, Tamil Nadu
Jan 3, 2022
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3 seater Sofa

Address: Vinayagapuram

I purchased an 3 seater Sofa from vasanth and Co on 7th Jan 2021, They delivered an default sofa and i returned it back asking for an fresh piece, Its been one year and i have not received the replacement....
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M
Mani.arunram
from Chennai, Tamil Nadu
Jan 2, 2022
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Bajaj 28litres otg oven

Address: T.nagar north usman road

Very bad response of vasanthandco tnagar north usman road. I bought bajaj 28litres otg oven on 29th dec 2021 and said they will send demo and installation on next day, but they didn't send it on next day. After so many calls, they send on 31st dec 2021. They demo guy came and opened the box but the product is damaged and informed me to report to vasanthandco itself where i bought it. We called the next moment to the vasanthandco and they...
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J
Jillu Janu
from Mumbai, Maharashtra
Jan 1, 2022
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Adyar vasanth & co

Adyar vasanth &co is very worst service & response, , I'm asking LG tv(19000), this product is there or not there is checking first is must important.. but Adyar branch staff all process complete after he ask that product not available, you go for 25, 000 this one available..
I'm regular customer of vasanth & co, , but this time I'm very disappointment 😞😞, , lastly I'm ask cancel my process and after leaving that place, , but...
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S
sachinthilak
from Sathyamangalam, Tamil Nadu
Dec 29, 2021
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They are delivering demo product

Address: sathyamangalam

We bought refrigerator, they said " we will issue an new product we wont deliver an demo product"
but for installation my home i received an demo product .
very unsatisffied with their survice...
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D
Dilli Ganesh
from Chennai, Tamil Nadu
Dec 28, 2021
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Need Diwali Offer Free Soundbar for Samsung 65 inch QLED - QA65Q60A TV

Address: SOUTH USMAN ROAD , T NAGAR

I have purchased Samsung 65 inch QLED TV at South Usman road Vasanth & Co branch on 22- Oct - 2021 . ( 2 months going to complete)

Bill Number: [protected]

During that period Samsung offers Sound bar free gift model HWA550 and 3 Years complete TV Warranty # Diwali offer sale .

So that only I purchased TV in Diwali Festival offer .

During purchasing TV at Vasanth & Co service...
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V
VJayaraman
from Thanjavur, Tamil Nadu
Dec 27, 2021
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Washing machine repair

Dear sir/madam,
Samsung washing machine got repaired we purchased on June 2018 at pattukkottai branch, we called the service team they were came to check and they were said motor needs to be replaced we accepted but the process very very slow please take necessary action and help us asap.
Thank you
Contact name:divya
No:[protected]...
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S
Subburaj Rajaram
Dec 25, 2021
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Over priced

The Godrej refrigerator is purchased sembakkam branch on 24th dec 2021. The model is RT EONVIBE 360B 25 HCF SK PR. RED WINE colour. The price is 31000. But online vasanth an co it is 30, 500 and tatacliq it is 27990. It is over priced at store though they gave free stabilizer it is not matching the price....
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S
Srinivas Rengarajan
Dec 18, 2021
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Refrigerator - Product Not Delivered Even 2 Weeks after Full Payment

We have ordered a Whirlpool Single Door Refrigerator on 6th December 2021 at Vasanth and Co, Gowrivakkam and made full payment on the same day of 14000 Rs. But, it has been around 2 weeks now and the product has not yet been delivered. We have called the customer care team and store sales team multiple times throughout the past two weeks but not getting proper response and yesterday, they are saying that the product is out of stock and they...
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S
Sricharan Vinjamuri
Dec 15, 2021
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Return pickup not done. Payment not refunded.

I brought a Samsung fridge on Oct 30th 2021 in vasanth and co Adyar branch in an exchange offer. We agreed that 2000 rs. Will be paid at the time of return pickup of the fridge and the representative has given me a writter. Confirmation if the same. Till now, the return pickup has not been done and I have been following up with the representative daily from Oct 31st till date. No response or action. Such a pathetic customer service.
br...
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R
Rajesh18k
Dec 12, 2021
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Bosch Washing machine

Address: Tambaram velachery main road, Gowrivakkam

I bought new washing machine in vasanth and co on 8/12/2021, paid full amount and they promised to deliver it in 2 days.But till now(12/12/2021) they didnt deliver after several calls made to customer care and gowrivakkam branch shop. Very much disappointed with their service.
Worst customer service and customer experience.
I am very much upset and gone through mental agony for the past 2 days....
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A
Ameenudheen N
Dec 6, 2021
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Customer cheated with product.

Address: Mylapore Branch

I was told to provide worth of 500 rupees washing machine cover. But delivered with 300 rupees worst plastic polythin cover for
20000 rupees worth washing machine.

Store staff are rude and gave false billing and commitment.

Customer phone number [protected]...
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M
Maharajan Maharaja
Dec 5, 2021
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LED TV company name panasonic

Address: 78, FIRST STREET, VOC NAGAR, KOVILPATTI,628502 TUTUCORIN DT PH;8825682587

Dear sir,
I am Maharajan from kovilpatti tutucorin district
I bought your nearest LED TV two years ago, A one month ago the tv not work reason board issue. I went to the show room and listened to it many times but no response. So PLEASE replace me with that board warranty
Thank you
R. MAHARAJAN
[protected]...
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V
Vicky-vignesh
from Chennai, Tamil Nadu
Dec 5, 2021
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Cancellation for an undelivered product and I changed my mind to buy go for a different prod in online

Address: Chennai

-I purchased AO-SMITH F3 product on the opening sale for the 100th branch in vasanth&co store, 4th Dec 2021
- Client no not available
-on 4th dec21 night- I bought the product for 16700 and They said it will be delivered in a day or 2, but meantime I got to know the product was not the best compared to the other ones with the similar specification and I wanted a cancellation. But i visited the store the next day (5th Dec) and...
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R
Ranjith shiva
Nov 24, 2021
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Worst service and reply reg

As We bought refrigerator on 30 th sep.but they delivered a damage piece, so I raised a complaint and went to the branch for more than 5 times regarding this issue ..but still (nearly one month) there was a very worst response in the branch side and also they not even pick the call .I am having three contact numbers includes your executive, lg dealer and branch number ..but no response.whenever I call they told like "within a day we replace...
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P
Paarthiban Parthi7790
Nov 24, 2021
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Refrigerator Installation

I bought a refrigerator from vasanth&co Avadi branch on 22nd November 2021. The sales executive said they will send person for installation immediately. Refrigerator delivered on 23rd mrng 11am
Regds

Parthiban
[protected]...
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P
Premkumarm173
from CHENNAI, Tamil Nadu
Nov 21, 2021
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Not obeying the customer

Dear vasanth & co,

I am the customer for past 5years.i have taken many products from vasanth & co.but this time am really feel very worst customer satisfaction from store manager( ganesh )velachery.he speaking very casually.he is telling fake commitment for giving such gifts products.many times I have taken the products from store he say I will give the gifts and punch it on bill also .but he is not giving and say gift is...
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G
Ganesh Sekaran
from Chennai, Tamil Nadu
Nov 21, 2021
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Product not yet delivered

Address: Arumbakkam

I have booked a samsung fridge model #RR23A23A2E3YDX/HL on 14th nov 2021 in North usman road showroom. Bill.no. [protected]. They said it will be delivered on 15th or 16th. It's been 8 days now, still they haven't deliver the product. Whenever i contact them they used to say "it will delivered today or out of stock". I have tried to contact the Showroom manager but they are not picking the call. I went to the showroom on 17th. Again they...
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