[Resolved] Vasanth & Co — technician not yet come

699247

from Erode, Tamil Nadu

Apr 16, 2018

Address: Chennai, Tamil Nadu

Website: www.consumercomplaints.in

I bought goderaj refrigerator last year in velachery vasanth and co, now we have facing in that some problem. Last saturday (14.04.18). I went to velachery branch and informed in billing counter. They have promised, we will arrange technician on 16.04.18 but there is no response from velachery.
Pls note: today i took leave in my office because of this issue only please try to arrange technician today itself. Kindly do a needful.

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May 21, 2018

Complaint marked as Resolved

Vasanth & Co customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2018

Vasanth & Co Customer Care's response Dear Sir, We are sorry for the inconvenience caused. Kindly let us have your purchase bill or contact no, which will be helpful for us to track and provide solution.

Apr 16, 2018

Updated by 699247 Name: Selvam R
My mobile number is [protected] & [protected]
Service Order# 168264
VAT NO. [protected]
SERVICE TAX NO. ABAFM0154CSD001.

Apr 17, 2018

Updated by 699247 I am waiting for your response. When technician I'll come?

Verified Support

Apr 19, 2018

Vasanth & Co Customer Care's response Name: Selvam R
My mobile number is [protected] & [protected]
Service Order# 168264
VAT NO. [protected]
SERVICE TAX NO. ABAFM0154CSD001.
This is how it is getting displayed for us.
Kindly forward your complaint to [protected]@vasanthandco.co with complete details like bill no, name, address and contact no.

Apr 20, 2018

Updated by 699247 Mobile number [protected] and [protected]

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Comments

699247

from Erode, Tamil Nadu

Apr 16, 2018

Name: Selvam R
My mobile number is [protected] & [protected]
Service Order# 168264
VAT NO. [protected]
SERVICE TAX NO. ABAFM0154CSD001.

Thaniya lakshmi

from Namakkal, Tamil Nadu

Apr 18, 2018

We booked the TV, refrigerator, Air conditioner and a chimney so long ago but they didn't send any products yet, the t-nagar branch is so worst delivery the products, even I met with the same bad incident before..kindly solve the problem soon. Thank you!!

Boopathy.A

from Mannarakkat, Kerala

Apr 20, 2018

Products are good but the worst delevery agents and service man's...[censored]s no response from any one /need a hell for them for fix a furniture to my home but all of them switched off their mobile or did not my call ..what the hell service maintainanve happening there..