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Via.com / Flightraja Travels Complaints & Reviews

in.via.com
3.2
Updated: Oct 9, 2023
Complaints 488
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305
Unresolved
183
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13
Refund of money
5
Ticket cancellation issues
3
Money not received from via.com

Via.com / Flightraja Travels reviews & complaints page 20

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S
Susmita_1985
Nov 21, 2018
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waiting for a refund of $4950 for last 4 months.

I booked a flight through via.com (Booking id:- fmndf2sady8ay) in august. They had wrong information about baggage allowance on the site. So even though the price was higher than other sites, i booked the ticket from via as i need 30 kg allowance.

Later they said it has only 10 kg, and asked me to purchase 10 kg extra, and they confirmed that they will refund my extra baggage allowance.
It has been 4 and half months,...
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P
purvinbhatt
from Noida, Uttar Pradesh
Nov 20, 2018
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wrong flight itinerary

Website: via.com

Dear Sir,

Refer my email which I sent to Via and Spiceject on 18th November 18:30 pm

"As my discussion with Via executive and SpiceJet executive in afternoon

My booking reference no

FMNAA2U3KJAML for via

PNR no. EG5UHE for SpiceJet

As per via itinerary my flight timing is from delhi to Ahmedabad 18:45 pm in evening refer attached ticket of via.com...
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A
Afizah HR Consultancy (OPC) PVT. LTD
from Kolkata, West Bengal
Oct 30, 2018
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awaiting for my ticket refund amount

Address: New Delhi, Delhi, 110008
Website: www.via.com

Dear sir/madam,

This is bring in your notice that on 10/10/2018 i have booked ticket for yerevan (Aremenia). From new delhi to yerevan for my three friends. But unfortunately ticket was not done but the amount got instantly deducted from my account. I have booked the ticket through my sbi debit card (Visa). When i have contacted to your customer care number the via.com representative told me it will be resolved within 48hrs....
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N
narasimha.sriv@gmail.com
from Bengaluru, Karnataka
Oct 21, 2018
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bus cancelled - not received refund yet (via.com)

Address: Chittoor, Andhra Pradesh
Website: VIA.COM

Hi sir,

I have booked a ticket as on 20.10.2018 for 21.10.2018 from tirupati to hyderabad using via.com and received the ticket to mobile as well as mail. The travel name is "dhanunjaya travels (Hyd)".

I have booked it for my brother "ravi konnipati"

Ticket cost is 1210 rupees.

After few hours, i have received a message saying the bus is cancelled.
Tried reaching to the...
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P
Prafulla Kumar Singh
from Delhi, Delhi
Oct 15, 2018
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refund not received

Address: Bangalore, Karnataka, 560016
Website: via.com

I have tried to book flight from bangalore to lucknow on 8-oct-2018. The payment mode was upi. Booking got failed but money got deducted. I have not received my money back. Via guys was saying i will get it within 7 day. It's more then that.
Details:
Order id: fmnaa2uelowgu
Amount: 8782.00
Bank ref number: ccafj7bjk941

Attaching the screenshots also for details....
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B
BhaskerPG
Oct 14, 2018
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refund of my cancelled ticket.

Address: Bangalore, Karnataka, 560045
Website: via.com

I have booked a flight through via.com/ flight raja travels on 12th sep-18 with the booking reference no. Fmnae1018l8cww flydubai flight for 16-sep-18 from hyderabad to dubai. On the same day (12-sep-18) i have cancelled my ticket and informed their team via email. Upon their confirmation i have requested for refund and via.com has made false promises since then and until now has not refunded any amount. I'm extremely shocked at their approach...
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B
Badajena
from Junagadh, Gujarat
Sep 5, 2018
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refund of money

Address: Khordha, Odisha, 751007

I have proceed a ticket from coimbatore to bhubaneswar on 28th august, wherein an amount of rupees eight thousand seven hundred ninety two has been debited from my account through debit card in favour of ebix travels without any performance. Your customer service assured me to refund the amount immediately. But so far no refund is made. I am waiting to get my money back....
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N
nehkapi
from Bengaluru, Karnataka
Aug 30, 2018
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refundable amount

Address: 560068
Website: VIA.com

Hi, via people are cheater. I booked a tickets for round trip bangalore to delhi and delhi to bangalore. It was clearly mentioned there refundable but when i asked for refund out of 13000 they are providing only rs 150. What the hell it is. Never book through via these people are cheater. My tickets pnr are tzj69k and q5rzkp. How come it will be possible that out of 13000 i will get just 150 where rest 12k will go. Who will bear this. Via...
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Y
Yoginder Rawal
from Dharmsala, Himachal Pradesh
Jul 2, 2018
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for my refund

Website: Via.com

I booked online volvo bus ticket from delhi to kasol but i didn't get any ticket. I booked my ticket through online booking site via.com. I want my refund back because i didn't get any ticket.
Some details of fund deduction are as follows...
Thank you for using state bank internet banking. Reference no. For flightraja travels pvt lt transaction of rs. 2891.0 from a/c ending 8691 on 01-jul-18 at 19:36 is igadwiakd3....
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L
Lakshmi Haran
from Tiruttangal, Tamil Nadu
Jul 1, 2018
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product: airline ticket booking from toronto - bombay - toronto reference my booking no: fmnaf2qmxnbg1 dated 29 june 2018.

Address: Bangalore, Karnataka, 080
Website: via.com

While booking, the website indicates the tickets will be issued with in 3 to 5 hrs. After my payment of nearly 1.98 lacks debited to my bank account for 2 tickets now they say the pnr process was aborted and the refund is processed. The worst part is it is mentioned now it may take 7 to 9 working days to get it credited to my account.

I have responded to their mail, "fmnaf2qmxnbg1 aborted and refund status mail" as below: br...
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R
Ramanathan Gnanasambandam
from Ernakulam, Kerala
Jun 11, 2018
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case of fake booking of bus tickets - via.com, abort conformation for the ref no : fmnlb2o496vy6

Address: Chennai, Tamil Nadu, 600040
Website: via.com

Dear sir,
Self has booked a bus ticket through this online company via.com on 17th april-2018 from pondichery. The booking site has shown all clear availability of seats in one of the bus and taken credit money online. Within 15 minutes there was a call from their customer service saying the bus has been cancelled and refund arrangement will be made. But no action has been made by them.

Later on when i reviewed the...
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D
deba2605
from Kolkata, West Bengal
Jun 5, 2018
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no refund of rs. 5302/-

Dear mr biswas,

Pnr:- v8nlwp

Greetings from spicejet.

This is with reference to your email regarding the refund status for the subject pnr.

Please note we have refunded full amount of inr 5302 towards the travel agency account dated 12th april’18. We request you to kindly get in touch with the concerned travel agency i. E. Flightraja travels to claim the refund.
br...
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V
Vrind Gupta
from Kaithal, Haryana
May 30, 2018
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refund of the failed transaction for flight booking

Address: Kurukshetra, Haryana, 136118

I had booked a flight through via.com on 14th may, 2018 and the transaction got terminated and the money was deducted from my account. I had registered complaint to both the bank and via.com but both are telling me that there is a mistake from the other side. Moreover the via.com is giving me date upon date for the refund and telling me to send the bank statement after the period given. When i mail the statement they gave me the excuse about...
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J
Jasmine Ng
May 16, 2018
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passport problems

Hello, i am jasmine ng. I booked a flight to incheon korea with my old passport and now i’ve changed my passport. How do i update the flight details and would it affect my flight? Please return to me asap because i’ve emailed this issue to your customer support email a few months back and no one have gotten back to me since then. If there’s any additional charges involved, i’ll bill it to your company accordingly. I am departing on...
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D
deba2605
from Kolkata, West Bengal
May 14, 2018
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not credit of rs. 5302/-

Dear Mr Biswas,

PNR:- V8NLWP

Greetings from SpiceJet.

This is with reference to your email regarding the refund status for the subject PNR.

Please note we have refunded full amount of INR 5302 towards the travel agency account dated 12th April’18. We request you to kindly get in touch with the concerned travel agency i.e. FLIGHTRAJA TRAVELS to claim the refund.
br...
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V
Vikky Kumar 21
from Kolkata, West Bengal
May 1, 2018
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refund of amount

Address: New Delhi, Delhi, 110043
Website: Via.com / Flightraja Travels

On 14 april 2018 i had booked a flight ticket (Air india) from bagdogra to delhi through via.com at flight raja on same day. An amount of rs. 8770 has successfully deducted against my booking. But no confirmation or sms received by me against my booking.in the afternoon a agent call me and told that the fare has been increased and you have paid some extra money from your booking. I had replied why should give extra money for my booking, i...
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P
Padmavathi Kushalappa
from Bengaluru, Karnataka
Apr 30, 2018
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status of refund the amount

Address: 560047
Website: flight Raj via. Com

What is the status of my amount of 16735 rs which i booked for 14 april. I raised a complaint to refund the amount till date i have not received any. My pnr no is ak1mte, please check & refund as soon as possible. Refund the amount or u will have to pay me with interest. I had booked a flight ticket from delhi to bangalore dated 14 april 2018, immediately i had to change the date to the month of may. But still i have not received any of the...
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S
Safana7
from Chennai, Tamil Nadu
Mar 29, 2018
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I'm complaining about bus ticket

Yesterday night i have book bus ticket in naraynamoorthy travels for 4 passengers from chennai to coimbatore they said due to technical issue they can't able to book ticket then i received a call he said money will refunded to u.. But till now i didn't get my refund money.. Now i call back to that number but that number is not working.. I don't know how to get my refund me.. Please help me.....
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S
subratapaul036@gmail.com
from Delhi, Delhi
Mar 26, 2018
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refund of money for non issuance of flight ticket by via.com

During booking of flight ticket on via.com from guwahati to agartala on 22.03.2017 an amount of rs 2651.00 has been debited from my sbi account through net banking vide transaction ref. No. Igadebebl7 on 22-march, 2018 at 15:35 hrs. But no flight ticket has been received from the via.com.
Therefore you are requested to refund the said money at an early date to my sbi account.

Thanking you,
Subrata paul
E-mail:[protected]@gmail.combr...
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S
sanjaympandey
from Gurgaon, Haryana
Mar 11, 2018
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no transit visa information while ticket booking

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: via.com

Had booked my tickets on via.com on 31dec17 and carrier was air canada.

Name of the traveller: sanjay kumar pandey
Booking reference number: fmnaf2jko4cch
E-ticket number:[protected]
Travel date: 03mar18
Travelling from chicago (Ord) to new delhi (T-3) via toronto canada

The website provided tickets for returning from chicago to new delhi via canada (Toronto). However, the...
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