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Via.com / Flightraja Travels Complaints & Reviews

in.via.com
3.2
Updated: Oct 9, 2023
Complaints 488
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305
Unresolved
183
Good! Via.com / Flightraja Travels values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Via.com / Flightraja Travels step up their efforts to fully resolve all complaints 👍
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13
Refund of money
5
Ticket cancellation issues
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Money not received from via.com

Via.com / Flightraja Travels reviews & complaints page 25

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A
anshu22
from Bengaluru, Karnataka
Aug 18, 2012
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Breach of contract

Address: Bangalore, Karnataka

Hi,

I have purchased Air Travel coupons in advance in feb 2012 from Via.com. These coupons can be used for future travel within a year. The cost of per coupon is Rs 2999/-. Customer can book the ticket using these coupons, without paying any extra charges. Now the fuel price and air tickets price goes up. Via.com is not allowing customer to book any air ticket using these coupons. They are telling as per DGCA rule , they have...
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R
rpal201020
from Delhi, Delhi
Jun 20, 2012
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via.com cheat me and pathatic customer care

Address: Delhi

Hi I am a businessman and I keep on traveling across India for business reasons. I was a regular customer of via.com until they didn’t cheat me. Last week, I had to go to Mumbai for attending a meeting. I told them as usual to book my air ticket in my favorite airlines. I always travel by IndiGo. They booked my ticket in some other flight that also of evening though I told them that I have leave by early morning flight. I called on their...
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M
mail.syedarif
from Delhi, Delhi
May 13, 2012
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cancelling the ticket without any notice

Address: Delhi

This is in regard to my online booking through www.via.com from New Delhi - Srinagar for 13/05/2012. This is the e-mail confirmation i got


Thank you for your reservation made through Via. Please use this email as a confirmation of your booking.

Your Booking Details
Via Booking Reference Number: FMN0M2Y2DAG

Your Booking
Airline GoAir
Flying From Delhi
Flying To Srinagarbr...
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M
mukeshjjw
from Mumbai, Maharashtra
Mar 29, 2012
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misleading offer

Address: Bangalore, Karnataka

dear sir/madam

I purchased a via travel coupon "fly [protected]@2500" on[protected].But unfortunately i could hardly understand your trap of luring the valued customers in trapping them into these misleading offers which hardly comes up to the expectations.I tried to book my travel using the same coupons but without any success.Upon contacting your customer care i was been advised to send all the details which i have...
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P
pratap829
from Bengaluru, Karnataka
Feb 28, 2012
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VIA.com fake air coupons

Address: Bangalore, Karnataka

I have purchased 2 air coupons worth of 2999/- each tagged under 'Fly Anywhere in India'. But when i am trying to use them in VIA.com flight reservation system, it doesn't even show a single flight option. And i get below mentioned message:

"Sorry we are unable to find flights for the date entered"

So either VIA.com is fooling customers or they don't have enough strategy/infrastructure...
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S
shivanichopra
Feb 9, 2012
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Cheated By Via.com

Address: Karnataka

Hi,

I bought 2 coupons for flight booking from via.com, which they have mentioned that i can book the flight for 2999/- within 1year from the mentioned list. They also mentioned that they will give me the flight within the mentioned time slot (Eg: 12pm-5pm). I booked the flight for afternoon time slot(i.e. 12pm-5pm), but they gave me flight after 5pm. When I called them and asked to change or cancel, then they mentioned any...
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H
hitangshu roychowdhury
from New Delhi, Delhi
Feb 6, 2012
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Air Ticket fare of Rs6007/- unauthorisedly debited on 6th Feb 12 at 11.22am without providing Air tickets

Address: New Delhi, Delhi

Dear Sir,

I have booked online Air ticket today seeing ad on the Ist page of TOI today through Via.com.The details of journey is as follows:
:

Delhi to Kolkata on 25th Feb12 and return on 28th feb12

Online price was Rs6007/- and after my acceptance my credi card no [protected] of pnb was debitted with the amount today(6.2.12) at 11.22am....
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G
Gourango Singha
from Bareilly, Uttar Pradesh
Nov 7, 2011
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WORST CUSTOMER SERVICES

Just wanted to caution who so ever is trying to book cheap airtickets through www.via.com please try other websites which are tested and tried for long, dont fall in trap of promotions and discounts offered by them, you will end up frustated. I tried to book a ticket through them through Reference no: FMN0ICFYD8J but as usual payment was deducted and tickets were not generated, later I heard similar problems with other friends. The worst...
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