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Vodafone India Complaints & Reviews

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Last updated Sep 1, 2024

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complaint against vodafone: unauthorized charges and lack of billing transparency

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Vodafone India reviews & complaints page 922

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Yesterday at about 9:30 PM., I paid Rs.222/- through credit card so as to get full talk time credit of Rs.222/- in respect of my Mobile No.[protected]. The recharge was done on line through Website " Vodafone On Line Recharge" vide Order ID [protected] and Payment Transaction ID BEPG [protected] as mentioned in the message sent by "[protected]@vodafone service.co.in to my e-mail address"[protected]@gmail.com" conveying me therein that I have...

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Address: Kolkata, West Bengal

MAI ASHOK KUMAR SHAW [protected] NO USE KR RHA THA POSTPAID ME BUT BAAD ME MAI PREPAID KRWANE KE LIYE JB HUM VODAFONE STORE KAKURGACHHI KOLKATA ME GYE AUR WAHA PE APNA AADHAR CARD DIYE JO WO LOG BOL RHE HAI KI YE AADHAR NN COMPLIN HAI ISME HUMARI KYA GALTI HAI JO HUMARI NO KO BLOCK KR DIYE HAI MERA ADHAR NO[protected] MERA VODAFONE NO JO BLOCK HAI [protected] HAI...

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Address: Ahmedabad, Gujarat

Hi I am Jayesh & My Mobile no [protected] I was using Internet on blackberry mobile with 2GB 2G plan Rs 399/ Mth. In which 2GB data was free. On 27th I have changed my handset from Blackberry to Nokia & I requested Vodafone to discontinue my blackberry data plan and activate normal 2G 2GB plan (199/ Mth), and I received conformation of the same on next day. When I received itemized bill, I found that, Vodafone charged me Rs....

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Address: Chennai, Tamil Nadu

Dear sir, My self Sumit Dhole am the vodafone customer more than last 1 year & i have got a good customer service at all.now i had 1 vodafone prepaid number [protected].In the month of February My 1 GB 3G internet pack was exhausted in just 1 day & 2 GB internet pack exhausted in just 2 days.They told that I have used 2GB data. But I only browse gmail and use whatsapp. How that is possible that it will use 2GB in 2 days.Spoke with...

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Address: Pune, Maharashtra

Its been a while I have not seen my vodafone bill but it usually come higher then I use. I have a 375 plan CUG sim. This month I saw the bill which shows some shotformat_dwnlo_9 (Rs 99/-) download. I haven't downloaded any such service. Have also seen many complaints against the same. Why are you not taking any actions. If you wanna increase the Plan rate increase it by telling upfront don't hide and do corruptions. Please let me know...

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Dear Sir, my mobile no. [protected] we there are many times talk to your Executive regarding adjustment's payment related but every Executive given diff. Information in last 3 months we are do not satisfied i I spoken to customer care many times about speaking to senior person, he said "Senior person is not available now Thanks & Reg sandesh...

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Address: Chennai, Tamil Nadu

Hi Team I had reach the Tambaram West Vodafone mini store, Asking there CUG Connection but they Changed my old number with mobile portability as a tamilnadu circle vodafone and given one New chennai circle vodafone number... After that only I know different circle cannot activate CUG The mistake did by the show room, but didn't I cannot change the circle I cannot activate CUG. I reach everyone in the Vodafone like Show room, Customer...

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Address: Mumbai City, Maharashtra

I am sorry to say that it is my one of the worst service experience in 6years of Vodafone service. On 02-Jan-2015 I have requested for my Current company’s Corporate Plan activation and when I contacted your call center I was surprised to know that the plan was not activated hence reminded on 05-Jan-2015. You have activated it on 07-Jan-2015 .For which I had to suffer for 7days without any call & internet. Now on 22-Jan-2015...

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Address: Indore, Madhya Pradesh

Dear Sir, I am Tanoy Paul. I had one vodafone postpaid number [protected]. In the month of October they charged me Rs. 814 additional for using 100 MB extra Data. I was entitled to use 500 MB fre data. They told that I have used 600MB data. But I only browse gmail and use whatsapp. How that is possible that it will use 600 MB in 15 days. I sent them the snapshot of my data log also which I did not clear since 1st September. It clearly...

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Address: East Godavari, Andhra Pradesh

I'm shekaram from AndhraPradesh My vodafone number [protected] I've been using internet 3g on Vodafone. Just hours back I recharged with 500 now they deducted 198 without my concern and got 2 msgs one after otheR Dear Customer, your voucher no for WIN Samsung Galaxy Note 4 Bid Deal for Rs 99 is [protected]. Your total bids purchased so far are 99.You either win or get 100% money back in points. Total vouchers valid till[protected]...

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Address: New Delhi, Delhi

Hi This is Subrato Pal I am using Vodafone No -[protected] and now want to port from Voda to MTNL Dolphin but its takes a long duration of porting the no. to MTNL Delhi. I submitted all documents to MTNL Sanchar Haat and even tele verification was also done two times but there is no response from vodafone..Only i got a sms -"Hello! We have received your Porting Request VD***** dated 13Feb2015. We will validate your request and will revert...

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Address: Gurgaon, Haryana

I have been following up with Vodafone team for disconnection of my postpaid number([protected]) since 1 month. But they are providing me the proper response and this number is still not disconnected.I have stopped using this number but they are still generating the bills.Even relation manager assigned by Vodafone team is clearing refusing to offer any help even after multiple mails and followups....

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Address: Pune, Maharashtra

Hello Team, I am a Vodafone customer for last 6 years and I have got any good customer service at all. Today I have tried calling customer service for more than 5 times as my 3G internet services not workin properly. Customer care agents just disconnecting calls or transferring to any departmet or placing call on hold and not coming back. I have almost wasted more than 50 rupees just to get hold of a floor supervisor as I have issues...

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MAIL SEND TO CELL, BUT NO RESPONSE Dear vinay, I am really surprised by the waiver given to me by you.. Pls make a note that I have not begged you for some waiver. I was regularly getting a bill of[protected]/month and was happy with all the services. Suddenly I got a bill of 9000 only because of your employees miscommunication. I fail to understand why the situation is not being known to you. I guess the company is under fault for...

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Address: Mumbai City, Maharashtra

My vodafone complaint no. Is [protected].i paid one bill also but not getting any solution.1month i am sending mails like mad, no consumer respect i facing.There are two complaints ...1st is about my wrong plan which i never demand, your agency's person came at my door step and given me on basis of wrong information and the 2nd... customer care executive called me to change my plan into 3g speed, when i asked about the plan he said that i...

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Address: Hyderabad, Andhra Pradesh

Sir, I would like to bring to your notice that, I have a primary vodafone mobile connection ([protected], 249 Plan - 500 Mins Local & STD Calls Free with 1 GB Data Usage & Billing Date of 17th Every Month), on the basis of my primary connection, I was pursued by vodafone customer care executive for new add on connection ([protected]) with same primary plan facilities, which I availed after submission of the relevant documents required...

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Address: New Delhi, Delhi

I have been a subscriber of Vodafone since last several years and using 3G data services since it was introduced by the company. Never in my entire history o[censored]sage have I been billed more than 3-4000 per month. In the last four months I have incurred a bill of less than rs. 2000.00. this month suddenly I have been billed more than Rs. 8000.00 without corresponding changes in data usage. This is unethical...

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Address: Hyderabad, Andhra Pradesh

This is called height of fraud... Rs 297(Rs 99 3 times) has been deducted fraudulently from my Vodafone Mobile no. 5050 on /14, 07/01/15 and /15. For some NDTV value pack although I have not activated such kind of services. Even the customer care is not accepting it. In fact his is real corruption... so I request to refund my money..I want my Rs 297 back....

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Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Sir, I have billing dispute with Vadofone service provider. They have generate bills for Vadafone Live ( VF Mobile connect) of Rs.760 and late payment charges of 100 INR. This period was of 20th december 14 to 20th January 15. There after my out going calls were disconnected. I have visit Vodafone store 5 times &amp; log a complaints. Vodafone person is simply saying, that you have used Internet services on window phone.As...

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Address: Pune, Maharashtra

From Last 3 weeks I am facing Internet and much more problems. I have called your customer care and on 198 (complaints only) Department so many time. But I have got very bad exp. Can someone solve this problem. Or last option is I will transfer my no to smoother company....

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Recent comments about Vodafone India services

This happened to me throughout 2020 itself. It is pathetic to see they are still continuing thievery. After a year of fighting, I ported to airtel. It is having the same charges as Vodafone and hasn't...