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Vodafone India Complaints & Reviews

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Last updated Sep 1, 2024

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complaint against vodafone: unauthorized charges and lack of billing transparency

Non refund of 719rs by Vodafone for 9920090561 on 21st august 2023@ 11:03 am

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Vodafone India reviews & complaints page 921

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Address: Mumbai City, Maharashtra

For more than a year now, the session costs for data service consumption has been deducted from my mothers number - [protected]. data consumed 0.00 mb and session cost charged. All this when she was connected to WIFI and the data services were OFF on the phone. So we assumed it was her old handsets problem. We specifically bought a new handset to avoid the problem but the problem persists. The Vodafone Customer Care Centre at Hiranandani Powai...

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Address: Kolkata, West Bengal

I am Sweta Agarwal, I recharged one of the Vodafone no. i.e., [protected] on 16.02.2015 for Rs.222/- which is showing in my bank account in Narration "TO TRANSFER INB Vodafone VODAFONE Payment" and in Ref. No. "BSBI[protected]IG00PNKWK8 Transfer to[protected]" but no amount has been recharged in my phone balance. Thereafter I called Vodafone customer care, they assured me that the amount will be credited to my bank account and I have to make...

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Address: Chennai, Tamil Nadu

Dear Team My work place is located at Ekatuthangal, Guindy. For the past 6 months I have been facing severe drop in the connectivity. The signals are strong on the ground level but i work on the 9th floor and there is absolutely no signals here. There is no data connectivity also. I happen to have a prepaid and a postpaid vodafone number and both are not accessible most of the time. This is the case for some of my colleagues too. Please...

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Its been 6 months since vodafone is deduction talk value on incoming and outgoing calls. Even if i have free minutes or night minutes or cheaper call rate plans activated, deductions are still going as it is. On customer calls they say they will tranfer the call to their senior and then they keep you on hold and then disconnect the call. furtunately if you get a chance to talk to seniors they have no answer to it. They ask rubbish questions...

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Bangalore Vodafone No: [protected]. I had recharged this recently for Rs 200. My talk time of Rs 150 was deducted from my talk time. When called the customer care - they are saying that i have used Mobile data and that is the reason they have charged. I do not use Mobile data at all in my mobile. I am pretty sure something is wrong for a justification from your end, Request you to go through this complaint and oblige immediately. Request you...

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Address: Faridabad, Haryana

Multiple complaints here. On switching my prepaid number ([protected]) I was informed by the sales agent at Voda store that I can utilize the Rs. 250 security deposit towards payment of my bills after 6 months. December 10, I switched my existing plan to Vodafone Red 499. Before that I was using a separate plan for 3g (300mb for Rs. 100) and my billing cycle ended on the 5th of every month. The agent who called me to pitch the plan told me...

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Address: Bareilly, Uttar Pradesh

Hello sir, On my Vodafone's Number [protected] requested to deactivate 3g plan of rs. 650 in the month of september 2014, illegal billing and misbehaving by a customer care of vodafone ...last 5 yrs i was a good customer of Vodafone...

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Address: Rajkot, Gujarat

Hi my name is Honey Dudhatra and my Mobile number is [protected] . Vodafone has deducted 77 Rs. for Tiny TV series subscription from my Balance however I never requested for any this kind of services but the customer care is not ready to listen also they are very rude while talking. I am thinking of porting to any other service which doesn't deduct money without any reasons....

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I am JAYASHREE & I am having a prepaid # [protected]. I am in SAUDI ARABIA since 50 days. I got international roaming before I left India. But here I came to know that there is no tie up with Vodafone for service. As it is 50 days of non usage please do not deactivate my # & do not allot my # to any one. I am coming back to India on 2nd April 2015....

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Address: Chennai, Tamil Nadu

As from my mobile no [protected] on 12th Feb 2015 they has deducted 99 Rupees without my knowledge informed same to the Vodafone complaints team on 13th Feb 2015 . they said that 99 rupees has been deduced while using data, but finally they said that they will refund 50% to my account after 24 hours . still now not yet received . So from past two days keep on trying to reach complaints team is not connecting . Kindly do need full...

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Address: Mumbai City, Maharashtra

i was very upset call cust care & in top of that the rep hung up the call and i got very angry m really disappointed very poor service
my number [protected]
i hate this [censored] service the deducted Rs. 99 & 49 many a time
[censored] now new trick to fool the cust they give a miscall from unknown number & i call back that number back [censored] RS 60 deducted from my balance & when i call cust care they said its...

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Address: Jhalawar, Rajasthan

Sir As i talked with retailor for two CUG postpaid connection, he give me a plan for two cug connection that was 299 main and 124 sub connection. As process we are done all verification for billing and office verification. After that when i activate both sim i found diffrent plan in my numbers like 199 rental with diffrent facility. I face many problems on plans. I take that plans for official use but now ot is so costly with diffrent plans....

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Address: Jhalawar, Rajasthan

Vodafone retailor give me a two commercial plan with 124 and 299 plan. That have diffrent plan. But when i activate both of sim i got diffrent plan and facilities on my number. I face many problems in my official work for that. Please solve this matter imidiatly. My phone number is [protected]...

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Address: Mysore, Karnataka

Hi, Sir,

My name is sadiq, My sister lost the phone saturday 14/02/2015 with vodafone SIM, Mobile no: [protected]
We are using this SIM past 5 years, When i called to customer care for blocking the sim he told this sim not ur name, Actually this sim registered my younger brother name :Raziq ulla, But Vodafone customer care telling
this sim not ur name, so please recheck the call history and registration...

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Address: Dehradun, Uttarakhand

The balance of Rs 99 was deducted twice on 16th feb 2015 around 1145 hours

When asked from customer care, they said that it was due to downloading from internet, where no such paid downloading was done.

My vodafone no is [protected] and circle is UP West...

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Address: New Delhi, Delhi

I have used the Vodafone Data Card - [protected], under the Fixed Rental Plan of INR 730 (including taxes) where I got 3GB @ 3G and post that unlimited @2G per month. I have been paying my monthly fixed rental each month before the due dates, when suddenly in October 2014, my bill was charged with an unnecessary amount of nearly INR 3500. Even after a months struggle with the customer care executives and visit to the Vodafone store, I did...

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Address: Ahmedabad, Gujarat

On 14th feb 12:44 Am i open browser. And suddenly 3 pages open in my mobile. I got message that my service is started. So I have unregistered it and called customer care at morning 10 Am. They told me that within 4 hour i will get refund. But on 15th evening i dont get it back. So i call Vodafone customer care. They told me that 24 hour passed and you cant get refund now. I told him that thats your problem so he asked me to talk with...

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Address: Birbhum, West Bengal

Vodafone sent me a sms notifying that dial *121*33# and get ur vodafone internet offers..
I did the same and found 3 offers.
1. 147- 500 mb (30 days)
2. 28- 250mb 3g (14 ")
3. 49- 500 mb 3g (14")

1 optd 3rd..but given only 150 mb instead..
I called vodafone customer care..
They said there is no promo here at 49..
I took a snap of the offers..can send them whenever needed..br...

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Address: New Delhi, Delhi

Vodafone Customer Service is really a poor outcome. There Collection
Department contacted me and told that my billing cycle is 7th feb, 2015
where as with me the bill says it is 21 feb, 2015. The first time they
contact I told them it is not the correct information please check this
information. And that person said to me yes I will but next time again
they contacted me thrice and told that your bill...

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Address: Kolkata, West Bengal

Dear Sir/Madam,

I am too much irritated with the service from Vodafone. This is the third time you have deducted money from my main balance. Whenever I keep balance more than 50 Rupees, you start to deduct money without any notification. Whenever I call customer care, they say that this have been deducted from a Third Party Vendor as you have downloaded 'Something'. But I am not an amature customer who is novice...

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Recent comments about Vodafone India services

This happened to me throughout 2020 itself. It is pathetic to see they are still continuing thievery. After a year of fighting, I ported to airtel. It is having the same charges as Vodafone and hasn't...