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Volercars Complaints & Reviews

volercars.com

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Updated: Oct 20, 2021

Complaints 45

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1

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44

Bad 😕 It seems that Volercars has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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voler not giving my money back

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no refund even after 50 days.

refund not given by a booking cancelled by voler

Volercars reviews & complaints(45)

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Hello,
I am Vivek AP and my Volar registration number is [protected]. I have raised a query more than 10-15 times about the amount to be refunded to me for the booking of an XUV car. The booking details are as follows
I booked XUV from 19 July to 23 July 2017 (Amount completely paid online)
I extended the booking till 25 July (Additional amount paid online)
I degraded the car from XUV to Scorpio as the car provided...

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My refund with booking id:- dl-a-ecosport[protected] is pending from august 2019 and they are continuously fooling with server down and upgradation issue. Volercar is among the fraud companies operating in india which is fooling us with bookings and cancelling it then....

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Address: 1st Floor, Giri apt Complex, 100 feet Road ,JP Nagar 2nd Phase, Bangalore-560078

Website: volercars.com

I have booked a car for rental in jan 2020. Due to some issue from there end my car booking got cancelled and they have informed me i will get refund as they could not serve me. It’s been 5 months still i am not able to connect to them in call. They are jut sending an mail saying they will process process. Als they informed they have some technical issue in upi so they have asked my bank details. I shared my bank details also still they...

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Address: Panchsheel Vihar, New Delhi, Delhi, 110017

Hi in reference to booking id 'dl-ad-figo[protected]', its been 6 months and i did not get my refund. Every time they say we have forwarded your request to refund/higher dept. I had words with 'saikat. [protected]@volercars.com', 'deepak. [protected]@volercars.com', 'tamaghno. [protected]@volercars.com'.

I am chasing them and the refund amount is inr5, 500. We even cancelled our booking within stipulated time period, so as to get the refund....

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Address: Kallu Krishnappa Street Dommasandra, Dommasandra, Bangalore, Karnataka, 562125

Website: Voler

My self raghu, from bangalore on 29th October i booked innova crysta in voler cars, booking id BLR-A-Innova-Crysta_AT[protected]. Paid 12k more amount on booking, they mentioned 5k u get refund after returning car back with fuel concussion with in 20 working days. Till completed more the 3 months they are not responding clear and no refund. Please do the needful. They are doing cheating on customer trust....

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Address: Voler self car, 560096

Website: Voler self car

I booked nov 04 19 08.00 pm blr-a-swift[protected] a car through volercars. I had did all the formalities 2 days before. They said they will verify the licence. They told me one hours before that your booking has been cancelled we cant verify your licence while i had booked so many times from same licence in zoomcar and myles. Irony is that from 2 days they had not notified they just said it before one hours. Then i come to know with my...

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Address: 7 and B maruthi HBCS,9th AMain road, BTM layout1st stage, Opp Wisdom international School, Bangalore, Karnataka, 560029

I have booked car in month of oct from bangalore to kalahasthi post booking of two days i have received a mail from voler stating my booking is cancelled as the vehicle has been damaged hence refund would be initiated in 15days but it have been 3 months still it has not been refunded and their customer care number is not working and i have not received any resolution kindly. Help to get my refund. Of 3000...

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I had booked a car on 14 oct at delhi. Booking id: – dl-a-ecosport[protected].

Sadly, even after almost 2 months, i am yet to receive the refund of the refundable deposit. Repeated calls to your customer care is not yielding any response since either there is no pickup or i am told that it is in process. It is indeed very sad and heart-breaking that a reputed company like yours is displaying such unethical business practices....

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Address: 59B, Dollar Layout, 3rd Phase, J. P. Nagar, Bengaluru, Karnataka 560078, New Delhi, Delhi, 110092

Website: volercars.com

I booked a car with voler for 31st october till 1st november.

They were not able to give me the car even after 7 hours of delay making excuses.

Then all of a sudden they canceled my booking.

Ideally, as per the voler policies, the refund gets credited in 10-15 working days.

Till today i have not received the same and all i am getting is a bundle of excuses every weak.
br...

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My booking id is :- blr-a-scorpio[protected]
They are playing with people's money and time. I am waiting for a refund of rs.3672 since 2 months. I had a booking on 2nd of oct and volers cancelled my booking at 2nd oct 2:15am, they didn't even message me that the booking has been cancelled. They simply mailed me at 2:15am and they expect me to get up and read e-mail at 2:15am. My whole trip got cancelled. And till i have not...

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Address: 1st Floor, Giri apt Complex, 100 feet Road ,JP Nagar 2nd Phase, Bangalore-560078., 560078

Website: Volercars.com

Booking id: blr-ad-grand-i[protected]

Booked the car on 25th october. Got cancelled by the company on 28th october by sourajit chatterjee. Refund should be processed within 10 to 15 working days as per company policy. But still not credited. I have number of mails assuring the refund but no use they are just postponing the date. I also talked to the customer care representatives number of times and they are not responding...

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Address: H.no 560 sector 15 part 1 Gurgaon, 122001

I am lalit saini and i had booked a car from volercar rental services in month of october and august.

August: 15 aug -18 aug. Total amount paid: rs. 8944. Refund amount of rs. 250 for not dropping vehicle at my address.

October: 16 oct - 20 oct. Total amount paid: rs. 10480. Refund amount rs. 2390 for security.

Both the amount has not been refunded till date and the tat of 15 days have been breached....

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This is regarding my booking id blr-ad-xuv[protected]. Though i had paid for delivery charges, since the driver was unavailable, i myself picked the car, at the start of the journey. When i returned, there were three additional fuel points worth rs 1400. But till date, no refund for the same, despite multiple calls and multiple requests raised in their booking website. Not sure, what else to do now....

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Address: Ghitorni, 110030

Volercars accepted a booking, cancelled it voluntarily and have not returned the money yet.

The reason for cancellation given to me was that car wasnt available. The strange part was that the car was required almost 2 months later, so wonder what they meant when they said that car wasnt available. Its a scam to steal people's money.

They have my money for over a month now.

Booking id - dl-ad-figo[protected]...

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Address: Bangalore, Karnataka

Website: www.volercars.com

I had made a booking on 2nd oct and made payment of rs. 3628, but on the date of travel 7th oct the customer executive called and cancelled the booking and said the refund has been initiated and will take 10 to 15 days to process. I have tried to contact the customer support several times but they are not responding. I have not received the refund amount till date....

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Address: Jaipur, Jaipur, Rajasthan, 302018

Website: www.volercars.com

I booked a car from volercars on 24th september, 2019 for a day. Returned the car on time and in perfect condition as i got it.

My security amount which was 3000rs was to be refunded in 15 days. But it still hasnt been refunded . The day i am filing the complaint is 8th November 2019.

I habe gone through false promises that the money will be refunded every week. It is too frustrating for a customer to repeatedly...

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Address: New Delhi : B1, Unit No-16, Pocket 7 Sector B, Vasant Square Mall, Vasant Kunj, Delhi – 110070, New Delhi, Delhi, 110070

Website: volercars.com

I had made a booking with volercars self drive pvt. Ltd at 3 oct 2019.
The booking time is 3 oct 2019 (8 A.M.) to 3 Oct 2019 ( 8 P.M) and booking id is - DL-A-Swift[protected].
They didn't give me car because of said that your documents not verified on our portal.
That fine i am agree with his terms and conditions and they cancel my booking .
According to their policies they send me my refund in 10 to 15 days...

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Address: Bangalore, Karnataka

Sir my name is madhu, and my contact number is [protected]. Actually i had booked a car in september and but due to my illness i had to cancel my booking. After my cancellation on 19/09/2019 i started calling there customer service. First they said with in 7 days after that they said with in 15/10/2019 we will refund. But now when i called they are saying still they need one month time it seems by this i came to know they are cheating people...

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I had booked a car, pick up at Kolkata, through the website of volercars, in the month of July, 2019. A day later I received a phone call from the company claiming that their Kolkata office has been shut down and consequently they will not be able to provide me with the service I have already been charged for.

Note this: their services in Kolkata have shut down at this point, but they have kept booking open for the city on...

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Address: Bangalore Urban, Karnataka, 562125

Booking reference - BLR-W-Figo[protected], amount Paid - Rs.6171/ -

This booking has been cancelled by Voler and said that my booking amount will be refunded in 10-15 days. It is been more than 20 days and I'm following up with the Voler support through calls and emails.

When I call Customer Care, they say that they will forward this request to the Concern team, but they never do and I have not received any...

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