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Volercars Complaints & Reviews

volercars.com
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Updated: Oct 20, 2021
Complaints 45
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Bad 😕 It seems that Volercars has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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voler not giving my money back

Most useful reviews

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Non refund
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no refund even after 50 days.
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refund not given by a booking cancelled by voler

Volercars reviews & complaints page 2

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J
johnpitteera
from Bengaluru, Karnataka
Sep 4, 2019
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refund

Address: NO-107 J BLOCK BRIGADE GATEWAY, MALLESWARAM WEST, 560055
Website: volercars.com

I visited delhi from bangalore in aug. I booked a car two days in advance and paid in full over 7000 as advance. Car did not turn up at airport. When contacted they said, they dont have cars available. Then they promised for refund. Today is sept 9th. They have not refunded the amount yet even after two months. Their support team keeps promising new dates. I have audio recording of all the conversations and bank transactions for payments. i...
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A
ar.murshidraza
from Noida, Uttar Pradesh
Aug 6, 2019
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payment didn't refund

Address: Jamia Nagar, Okhla, New Delhi, Delhi, 110025

I booked a car on 14th June 2019 at 7:35 pm for outing and paid 9255 rupees advance payment, they give time slot for recieving car on 14th june 2019 at 11:00 pm, but they canceled my booking due to unavailability of car. So they give me 10 days of time for returning my money back in my bank account but today is 6th of august and approximate 54 days has gone and their customer care executive giving a new statement all the time when i call...
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P
pavan_hr
from Mumbai, Maharashtra
May 28, 2019
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refund not received

Address: Bangalore, 560034
Website: volercars.com/bangalore

This is regarding booking blr-i-xuv[protected]which was made for 30-04-19 to 02-05-19. Unfortunately i had to cancel the booking for some important other work came between on 29th of april. Due to this 20% of the booking amount has been deducted as per the volercars booking cancellation policy.

Volercars policy also says the refund wiil be reflected in account by 10-15 working days. But, its been 1 month now i haven't received...
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J
Jindalsahil27
from Bulandshahr, Uttar Pradesh
Apr 27, 2019
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company has cancelled my booking and not given refund

Address: Bangalore, Karnataka
Website: Volercars.com

I am calling customer care from 2/3 days before booking female executive is saying that u have too give driving licence and some other proof also then i have booked after that they are saying give local karnataka proof how can i give i came from punjab for tourist trip then also i have provide one driving licence of relative friend of karnataka after that when i go too pickup the car they are saying too my localite friend i[censored]r are going...
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P
PraveenReddy1805
from Bengaluru, Karnataka
Apr 8, 2019
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regarding fraud services of the company(voler car private limited)

Address: Marathahalli, 560037
Website: www.volercars.com

Hi Friends,

My self praveen and here by explaining how i got cheated by voler cars(VOLER CAR PRIVATE LIMITED). I booked a car from voler cars in bangalore for two days and i had paid the amount of rs 7300/- for two days. The car was delivered to my location by a driver who doesn't have Driving licence also. Once the delivery guy reached my location the customer service guys are started creating nuisance that they want original...
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B
Benjamin Mathews Abraham
from Neyyattinkara, Kerala
Feb 15, 2019
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car rental - refund

Address: New Delhi, Delhi

I was given car with less than 1 litre diesel (distance to empty showed as 0 on the dashboard). I returned the car with about 18 litres diesel in the tank (distance to empty ~280km). I was promised a refund within 10-15 working days for extra fuel that I returned. First, they called me and said refund was approved for around 8L fuel, because they considered empty tank as 6L and what I returned was 14L according to them. All this is in spite...
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D
dheer susania
from Latur, Maharashtra
Jan 16, 2019
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not refunding money

Address: Gurgaon, Haryana

I booked a car, 15 days in advance i made full payment.
On the day of the delivery of the car, the told due to mechanical issues they cannot provide the car, they promised to refund the entire booking amount (Rs. 10, 500). It has been a month, but due to "technical issues" they yet haven't refunded despite calling them and emailing them multiple times. Their only respnse is we will inform you once we initiate it. They dont provide...
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A
Antony Abraham
from Pune, Maharashtra
Dec 1, 2018
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refund not initiated after 1.5 months

Website: Volercars.com

I have booked a car for 2 days through voler and done payment in september end. On the date of travel, which is on 22nd oct - one of the representative informed me that the car is not available during to some mechanical complaints. And the 100% refund will be done in 15 days. So, no service and harassment at last moment and fake promise of refund. I have contacted more than 10 times for refund. Every time, company representative push forward...
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K
Kundan Pulavarthi
from Bengaluru, Karnataka
Oct 18, 2018
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haven't received my refund

I have booked voler car on 19th July and due to some reasons the booking was cancelled and I called up the customer care 5 times till now and every time I ask about my refund they due to some technical issue at payment gateway they couldn't process my refund and it will be done by the end of this week which had never happened.
I have a legitimate proof (call recordings and booking id) that they are manipulating consumers and giving...
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S
Saumya_jaiswal28
from Hyderabad, Telangana
Sep 10, 2018
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I am unable to receive refundable deposit on given time.

Address: New Delhi, Delhi
Website: volercars.com

I booked a car from voler on 1 August, 2018 and submitted 15000 rupees out of which 10000 was refundable deposit which was supposed to be returned by the voler cars in 10 to 15 working days. As you know, 23rd of August was the last day of the 15 working days and still no money or any information on the return of money was provided. I complained to the voler cars on 28th of August for the return and they asked us to compromise for 5-7 working...
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V
Vijayk30390@gmail.com
from Delhi, Delhi
Aug 23, 2018
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refund not received yet

Address: New Delhi, Delhi, 110007

I have booked a car from voler cars on august 1st from chandigarh to be picked by at 9.30 pm. After making the payment, they have called me atleast 10 times to upload the documents as i had netwrk issues so i uploaded the documents finally nd then they called me to inform that they couldnt verify the documents and cancelled my booking stating that i will receive the refund in next 10-15 day excluding sundays. Its 23 rd today and i havent...
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S
shanms13
from Bengaluru, Karnataka
Jul 31, 2018
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refund security deposit

Address: 560066
Website: volercars.com

I had booked toyota innova from Voler cars, Bangalore under the booking id BLR-W-Innova-Crysta[protected] for 3 days trip in January, 2018. I was supposed to get refund of security deposit of5000rs on 29th of January. I have placed several calls to customer care. They have template of statements which each representative repeats'technical glitch, allow us 24 - 48 hours' and the same process repeats. No one proactively calls you on the update....
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M
Mandeepsaharan
from Gurgaon, Haryana
Jul 16, 2018
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voler car not refunding my money after they canceled my booking

Address: Gurgaon, Haryana, 122001
Website: volercars.com/delhi

I booked car on 20 Jun 2018. They conform the booking and after some time that canceled it said no car available. They said refund money in 15 working days. It's about 2 month but they do not refund my money. Send a mail that they processed and it will reflect in my account in 5-7 day. But not get any money after 10 days of email. It's a fraud company I think. Please suggest me that any help get from there or go to consumer court....
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M
Mukesh Vashisht
from Hoshiarpur, Punjab
Jul 15, 2018
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regarding security refund

Website: volercars.com

I booked Voler car on 17th June for a day and after the whole process was done I was told my refund will be initiated in 14-15 days and these people initiated it on 15th day and the email from them stated that now it will take 5-7 working days more. And after 8th day I emailed them about the same and a day later they gave me a [censored] reply that it has bren again initiated and I don't know how much time I have to wait for geting my security....
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P
Puneet A
from Noida, Uttar Pradesh
Jul 6, 2018
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non refund

Address: Kolkata, West Bengal
Website: Volercars.com

Hi, I booked voler car on 23 May and cancelled it on 28 May. They have policy of returning the amount in 20 working days. My booking id is - DL-W-Scorpio[protected]. Despite several mails and false promises, my refund has still not been initiated. Only false promises have been made so far. I have talked to number of people in their team and all they say is technical fault and forwarded the message to respective department.

Please...
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V
vikashagarwal1210
from Mumbai, Maharashtra
May 13, 2018
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volercars - refusal to refund the amount paid after cancellation from their end

Address: 560103
Website: volercars.com

I had booked a car on rent on 12th may, 2018 with volercars for a ride on 13 th may at 11 am. The delivery agent came with the car at around 10 am and told me that we wont give you fuel so i said in the site you have said that you give unlimited kms free. After this he called up his office and that guy told me that we will not give you the car as you are saying we are cheating with you. I said no problem i have been cheated once but now i...
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D
Devansh Babelay
from Mumbai, Maharashtra
May 4, 2018
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refund of security amount

Address: New Delhi, Delhi
Website: volarcars.com

I have hired self driving car from volarcars on 06th april 18 and my trip ended on 07th april 18 and returned vehicle after completing all formalities. As per volarcars refund policy refund amount is processed with in 10 to 15 working days. I have chasing them since then but no refund provided till date. Neither there customer support is connecting to there higher authorities nor transferring call to concerned department and assuring the...
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A
Ayush Gangwar
from Delhi, Delhi
Mar 22, 2018
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security not refunded.

Website: Www.volercars.com

Its been almost a month since i finished my ride.I returned their car on 23rd and they still havent refunded the 2000 rs they took from me as security.Their customer care says that it will be done by the weekend but it never happens.Please help me.I've seen other customers compalining about the company with the same problem.My registered number is [protected]...
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N
Nishant.Chaudhary
from Shimoga, Karnataka
Jan 25, 2018
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delayed payment, unprofessional attitude

Address: Bangalore, Karnataka, 560076
Website: www.volercars.com

I had made a booking on 19th December, booking id number 204336 through VolerCars(Contact number: [protected]). The payment gateway displayed an error o[censored]nsuccessful booking, for which I again booked a Scorpio Car with booking id 204339. Later when I rechecked, it displayed that there are two bookings done. I called the customer care on 20th December to cancel the booking, to which they said they would cancel 204339 booking id, and we will...
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A
ashwani.k1
from Ludhiana, Punjab
Dec 7, 2017
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fraud

Address: New Delhi, Delhi
Website: volercars.com/contact-us

Dear sir,
i booked a swift car on 09/11/2017 (Booking id - dl-w-swift[protected] for 14 hrs on 10/11/2017 from 7 pm to 9 pm.
but on delivery date i got car 2.5 hr late and told me that i have not approved my documents even when i uploaded my docs on booking date and called customer care to get it approved. He approved my docs and reassured me about my trip.
sir volercar spoiled my urgent tour and still today...
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