VRL Logistics / VRL Group Complaints & Reviews

Some cast-iron products purchased from Rajasthan.Kollam kadappakkada VRL unloading labourers brokened my item.They are careless peoples.Those people lost my money....

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Address: Shop No 26A, 2nd floor,

You ignorants,
The consignment No. [protected] dated 6th Oct is unmoved for 3 days at Howrah from 7th to 10th and then again at your VIJAYAWADA TPT From 12th Oct though 13 th is a working day and the consignment destination is just 8km from where it is and daily pickup and delivery vehicles move in regular course from your VJA TPT to VJA 1Town. Are the people at your VJA TPT are such ignorant. Though we called upon their mobile and...

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As ur bus leave from shahpur by 7.15 it reach banglore by 6.15 but it was late by almost 1.5 hours late to banglore on 9th oct 2021 ... The bus was standing almost 1 hour near nelamangala VRL office it's ready disgusting and very poor service from VRL no time sense...

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Address: 206,Hakeem Road, Melvisharam 632509

Hi.
My name is Mohammed Zahid and my company name is M/s Hafeez Leathers. From past 3-4 visits am witnessing a very rude behaviour from the guy who does the billing. I already have warned him that I will complaint about him but he is least concerned about it and I tried asking his name he never told me his name for which I have taken his photo without his consent. For every small doubts I ask him he is never bothered to answer me....

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Very rude and unprofessional behaviour of the staff at VRL Bidar logistics. Not at all cooperative.

Also the Bengaluru office refused to book my package to Humnabad....

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Address: Naroda Railway Station, Ahmedabad, Gujarat

Dear Sir,
My consignment has received to Naroda, Ahmedabad.
and twice VRL person has charged 100rs each for my cosignment to take delivery, although my company has already paid for that.

Please look into this matter and provide refund for the same.
Docket No. - [protected]
[protected]...

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As one of the best travel service provider need to fulfill the customers requirements with in the boundary of your book.

I'm very sad about the incident faced on VRL multi axel sleeper bus. We will book these buses in terms of safety and quality and not least larger space regardless of the cost. But the bus operators will not allowing to keep our lagguage in the lagguage room which is located at the bottom.
Kindly update...

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M/S ST Jude Agencies paid 6780 IRS as the fare from Suart to Aluva
M/S ST Jude Agencies paid Rs 12 per box ( total boxes 40) to the loading people as directed by the VRL.

total damages including GST : 11564 IRS

shipment damage waybill : [protected].. Invoice no supplier : LPC/21-22/661 dated[protected]
there were 40boxes, due to improper handling the boxes were damaged and subsequent leakage occured...

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Dear Sir, This is to bring to your notice that Consignment No [protected] from KOLKATA to VIJAYAWADA TOWN 1 _ booked 0n 07_10_2021 at 5.0 pm was reached HOWRAH TPT on 8th Oct 2021 and still showing there only with out any further movement. With our regular experience we assumed it by 5th day to deliver here in Vijayawada. This is the 2nd time the consignment was put aside for such a long period at one place. Pl . Look into the issue and take...

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Address: surat

Deal sir we booked consigment on[protected] Lr No [protected] please explain why this parcel is booking destination only...

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Address: Hyderabad

Traveling from Bangalore to Hyderabad on October 8th 2021. Bus no. KA41D1663. Seat no. L17.
The seat is wet. Literally wet. The issue was not settled even after complaining on duty manager. This is pathetic service from VRL. No wonder people are choosing other private travels these days...

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Address: Humnabad, Dist- Bidar, karnataka

I got a consignment with consignment id-L6021KA1983PLC005247. When I reached the VRL office to receive my parcel, the executive said that I need to provide my xerox copy of the Adhar card. Even though I was carrying all the original documents, the executive refused to hand over my parcel.

The way to get a xerox copy is very far from office premises, even after multiple requests, the executive refused to provide a parcel. Please...

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Address: Siddipet telanagana

Consignment number[protected]......

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I have shifted my house holds along with 2 bikes and 1 car through VRL PACKERS AND MOVERS on 5th october via a quotation of Ts 35000/-
The goods were loaded after packing along with 2 bikes and car was sent in car carriers from Bangalore.
I have received my house hold goods on 6th october .Then without delivering my car one person named Rahul gave a bill of Rs 70000/- against the quotation of 36000/-.
They are now charging...

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Address: DELHI

Website: vrl logistics transport

Dear sir waybill no :[protected]
date : 20.09.2021 lr no.[protected]
from : delhi bawana to : coimbator (tn)
inward entry on 22.09.2021
the above parcel was not located at salem tpt delivery godown and we were kept waiting from 20 days but still we were not able to recieve the delivery on and from 20 days the didn't response and today they told us that material is lost.This was a very urgent consignment for...

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I moved my things including office table on 23rd September 2021 from Chennai and it reached the destination Coimbatore on 26th September 2021.

The table was broken and i raised the issue immediately to Vinod Choudhary ([protected]- the person who was in contact during packing and moving process), the only response i got is that he would check the details by the next day, post which even though i keep messaging him, i am not...

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Dear Sir
I am Debabrata Santra from Trim Designer.
My LR number is [protected].
Kolkata Taratala branch is asking for red bill at the time when I goes for taking delivery.
My supplier is saying they attached Bilty CC with the product.
Kindly update me how I can collect my product.
Thanking you,
Trim Designer...

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My name is Kiran and my ticket number is 20001392.

Today I have booked ticket to hubli from Vijayanagar bangalore for 10pm bus. Bus number is KA25C7926. I was reported to your Vijayanagar office at 9.30pm there was no buss till 10pm and I was in assumption that bus will still come and I tried your tracking system also but it was not updated at all.. so 10.19 pm I got call from [protected] saying bus will not come so they...

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Address: Manipal Institute of Technology, Manipal

Dear VRL,
Vijay Babu Koreboina, TR.NO: 20010547 HUBBALLI MANIPAL On Oct 3 2021 11:00PM From OPP BASAVA VANA HUBBALLI(M)93 SEAT NOS: L33, While Boarding Please Carry your Photo ID Proof Your Bus No. is : KA25D4834 VRL LTD.

SEAT NO: L33 is not comfortable in Size. Kindly do not allow booking for this seat.

I regret for booking this bus service after watching this seat and not proper behaviour of bus persons....

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Address: Patel Nagar 2nd cross opp St goutham school

This is the 4th time I'm experiencing this issue, the departure of the bus is mentioned 11:30pm all along but the bus is always delayed on average of 30min everytime...

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VRL Logistics / VRL Group Complaints & Reviews

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Complaints recently resolved by VRL Logistics / VRL Group customer care

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VRL Logistics / VRL Group reviews & complaints page 22

Damaged my parcel

Consignment was kept aside for long at one place in transit for the 2nd time

Shahapur to bangalore

Very Rude Behaviour

Rude Behaviour of Bidar Staff

VRL persoon charge 100rs twice when I went to pick my consignment

Not satisfied with VRL sleeper bus services.

Damage ( leakage )due to improper handling

Consignment is KEPT at Howrah for 3 days

Late delivery to customer

Wet seat while traveling

Asking xerox copy of Adhar card while receiving parcel

I Didn't get parcel the expected dates also completed....and one parcel is out shot ..

Non delivery of 4 wheeler

Parcel missing ( lost)

Broken Table - Insurance Claim

VRL Red bill not found

About there irresponsible service

Bus Seat Uncomfortable Size

Delay of the arrival

VRL Logistics / VRL Group Complaints & Reviews

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Complaints recently resolved by VRL Logistics / VRL Group customer care

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