Claimed

VRL Logistics / VRL Group Complaints & Reviews

www.vrllogistics.com

1

Last updated Oct 14, 2024

Complaints 1257

Resolved

252

Unresolved

1005

So far so good - The company responded to our notifications and is working on resolving complaints.

Quick Links

Statistics

Share

Complaints

Contacts

File a complaint to VRL Logistics / VRL Group

Having problems with VRL Logistics / VRL Group?

File a complaint and get it resolved by VRL Logistics / VRL Group customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

VRL Logistics / VRL Group

Complaints recently resolved by VRL Logistics / VRL Group customer care

View all complaints

Lr number 1081226823

Parcel Booked for Pickup & Delivery not Picked-Up & Not Refund My money back.

Package not delivering : even no one giving status

Consignment # 9016487838

LR No 10679990856 Not tracing and material not received

Most useful VRL Logistics / VRL Group reviews

increasing price from rs 6.50to rs 7.50 with in 15days and door delivery by rs 500/-

Riten Bhattacharya

I had lost CONSIGNEE'S copy

Roodly behaviour and refusing to book parcel

Ashok Reddy Kaitha

Damaged Parcel received - 1031366786

Lassi Magic Rajkot

VRL Logistics / VRL Group reviews & complaints page 20

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: VAPI

As you VAPI branch employ are too much rude behave to my driver when he booked materials, as he reach on your transport godown at 7 pm, he request him sir as for traffic he is late but you employ say him my hair is white as seen as same traffic and our all employ are gone home and sleep, come tomorrow and take LR copy, as you say at this time diesel price is very high he will go another time who give him price, And as you business time show...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: 93, engineers enclave, pitampura, delhi

Ordered on 26th October from Bengaluru, still didn't receive the package, not picking up a call...

+1 photos

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

We put our delivery item on this Nov. 15th but still we are not getting our item...
from lack of your delivery service we lost our business coustomer s and money... mainly we lost our trust and defamation...
We tired to called VRL coustomer care and they giving silly reasons for their mistakes...
Please respectively solve this problem otherwise we takes a further move......

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

We have sent 6 boxes to our Buyer Lakshmi Card clothing vide LR No [protected] dtd 9.10.2021 to VRL Coimbatore godown

But the buyer is saying that VRL has only 5 packages and one box has gone missing???

Kindly arrange to clear the issue at the earliest

Thnx
Bipul
[protected]
Electroweld Industries...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Narsinghpur, Gurgaon Haryana

Please refer LR No. [protected]
Consignment is booked from Chennai to Gurgaon
online tracking shows its is reached Gurgaon on 15.11.21
Still the said consignment is NOT DELIVERED to us.
Unable to speak to any person in VRL Logistics because all the numbers are INVALID.
We need the package very urgently.
Please take necessary steps to get the consignment delivered to us today without fail...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Consignment of total 2 nags, one still untraceable and VRL staff not giving us the concrete answer. Till when this issue is going to drag, it is unclear. No TAT, no deadline given. Pathetic service, a real nightmare. At least they can tell us they have lost it, so that we can file for compensation or settlement....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

The parcel booked on 6-nov-21, LRNO : [protected] from madurai to Yanam, pondicherry .
But till date its not delivered by VRL....

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Iam travelling from Hyderabad to hubli bus no: KA41D1662
BUS cleaning not properly seat are fully dirty and full of mosquitos in bus even or opening of windows bus is with full of mosquitos...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 185/2 SHEGALE BUILDING, CHIKODI ROAD NIPPANI 591237

Product is been dispatched from belagavi to nippani
tracking no : [protected]

sent on : 03/11/2021

didn't received till now

it been more than 10 days

so just to deliver a product from belagavi to nippani
which is 74.4km vrl takes 10+ days

if this is how its going to work then i need to choose some other courier / transport company to send/receive my packages...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: NAKASHTRA HEIGHTS D301 NEW IPCL ROAD SUBHANPURA

Website: www.vrllogisticpaker.in

Dear Mr. Rahul and Rajkumar,

As discussed, please transfer refundable money on Monday, also find attached documents like canceled check, ARC for car owner proof.

Note - Mr Rajkumar i don't know why Mr. Rahul don't tell you for refund by mail but i was contacted him in morning and he said it will be refund at evening but when i called him he (Mr Rahul) said talk to Mr. Rajkumar he will give you refundable money,...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Sangameshwar agro agencies Salebeeranalli

Lr no. [protected].till date not received, a short distance products are not reached, this is huge negligence....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Goa

Hello! I had attached material to Goa vide Consignment Number - [protected] which had 200 pieces of the item despatched out of which more than 80 pieces have reached the receiver in broken condition. You are requested to look into it and share a solution as my payment is now stuck....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Sarora road ring road no 2,Raipur ,c.g

Raipur vrl logistics staf member are not corporate with his costumers.cannot lesent problem .And asking for adational money from costumers.to despatch the goods.managment was not good in this transport.and suffer the customer....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: cbs chemicals pvt ltd chennai - 600124

We have booked material on 23.10.2021 LR NO : [protected]. still material not given. that material very very urgent....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: VRL CHENNAI

Pathetic experience with VRL
1 - They've charged completely higher amount compared to what they told me over a phone call. They had already taken my vehicle so I was not able to cancel by then.
2- even after payment, poor customer service. Not able to track the vehicle. It's been 15 days but I've not received my parcel. And everytime they keep promising that today I'll receive.
Such fraud company.
My invoice...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: APVII/731,PACHIRA,PALLIPURAM, KERALA

Lrno : [protected]

total 5 packets were booked, but we have received only four

when asked about the same to local branch no proper reply got...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 161. Mandla Road Saliwada. JABALPUR

I booked parcel Jabalpur to Chennai dated on 25 Oct 21 LR no [protected] in advance payment with wooden box packing. That side at Chennai received the open parcel. (Machinery parts })...

+3 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Hosur

LR - [protected]

This is 10th time I'm submitting complaint.

Material booked in Meerut on 23rd Oct'21. Now 01st Nov but still it's in delhi. From delhi still it is not moved and no contact number and no response from any one in VRL. This is most badest service. Customer means what you thinking I don't know. Very upset with this. Reply immediately. From past one week you people's telling today will send today...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Lr no : [protected]
lr no : [protected]

pls check both consignments
it hasn't been delivered yet
its too late now

so kindly pls have a look into that.

Thanks & regards
zhakeer huzzain
green seed international trading llp
[protected]...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

LR no-[protected], Dted[protected], booked from Chandigarh to Bangalore. not yet received...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment