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VRL Logistics / VRL Group Complaints & Reviews

www.vrllogistics.com

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Updated: Mar 16, 2025

Complaints 1259

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252

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1007

So far, so good. VRL Logistics / VRL Group is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope VRL Logistics / VRL Group will keep up the work and continue to help more customers with their concerns even better 🤝

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Lr number 1081226823

Parcel Booked for Pickup & Delivery not Picked-Up & Not Refund My money back.

Package not delivering : even no one giving status

Most useful reviews

increasing price from rs 6.50to rs 7.50 with in 15days and door delivery by rs 500/-

I had lost CONSIGNEE'S copy

VRL Logistics / VRL Group reviews & complaints page 18

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Address: VRL Tumkur highway stop

Hi sir,

It's been long time that VRL tumkur food stop has issues with cleanliness. Ladies toilets are in pathetic condition.

Why you are marketing cigarettes in the VRL compound. People smoke and create a bad atmosphere around and with in the bus, specially AC busses will be nightmare as windows will be closed.

Please take better step to resolve these issues.

Huge fan of Dr Vijay...

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Address: B-31 shree shidhanath planet near Baniyan city New VIP road Vadodara 390019

Dear Sir,
As per observed This Vadodara branch person is very fraud . He is not committed person. He is not given to GSTN bill. After completion of overall payment.
Household items damage like refrigerator, Gas, SS Items, Double bed, Bike, AC, BOX .

Bike parts Missing.
Chair Missing.

Services not given after charge deduction like loading unloading....

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Address: Bangalore, Bangalore, Karnataka

LR number - [protected]
From Surat Station Road
To Bangalore Sarakkigate
Transporter ID - 29AABCV3609C1ZJ

This parcel was sent on 18th December and it was supposed to be delivered within 4-5 days, but it’s still not been delivered and I’ve been visiting the office everyday and they tell me that it’s been misplaced somewhere. Is this the service that y’all provide? I need a solution as soon as possible,...

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Address: PLOT NO.15 ,1ST MAIN, UPKAR MEADOWS LAYOUT, KYALASANAHALLI V

Sir, i went to jigani parcel office on 25.12.2021, i was told to pay Rs.25 as hamali charges. after paying the amount, the manager told they will not put the material in my car. i have to pay extra un receipted tip to the labour sitting in the office. i asked why i have to pay extra charged i had already paid hamali charges, he replied it is for only unloading material from your vehicle.
with no option i loaded my material my car....

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Address: Adoni

We have booked a parcel from amaravathi.
The parcel was now in hyderabad from 3 days, not yet moved the parcel to the destination place...

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Bus No. KA25D4793 is not working & the staff gives vague reasons trying to fool passengers....

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Address: Visakhapatnam murlinagar

Hello i am sreepal from Visakhapatnam my firm name is Vasant emporium
I have booke goods in vrl ahemdabad to vrl Visakhapatnam on 1st of December it's been 22 days my goods have not been delivered
I have regularly contacted the concerned authority in Visakhapatnam about the same
Those people are saying ki they cannot and will not deliver the goods and telling us to collect it from the transport
It seriously...

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09/12/2021

I sent a parcel to pollachi vrl office. Then after the delivery of the product to the vrl office they did not call the concern party via phone and let him know that the parcel has been arrived.

I had to trace it online and let my customer know that the parcel has been arrived. After my customer went there the person responsible for this behaved very rudely and badly.

My customer felt...

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Address: RAYADURG

Hi Sir,

I have booked 1 parcel on 9th Dec from SURAT SAROLI A to RAYADURG, but when i check the status of this parcel still it's showing in surat, from past 9 days, i tried to contact multiple people to get status of this shipment but no one is responding properly. this shipment is very important to my business please help me to get it asap. [protected]

Lr Number : [protected]
Booking Details
Booked...

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Address: 801, ADVENT ATRIA CHINCHOLI BUNDER MALAD WEST MUMBAI-400062

LR NO - [protected] "This Is My Lr No. My Consignment Dispatched From Chandigarh To Mumbai On[protected].
I Have Received This Consignment At Goregaon Vrl Station On[protected]. There Are 2 Boxes In Each Box There Is 10 Bags And Each Bags Inside 1 Book. Then We Called To Our Bag Seller (Chandigarh) That We Have Received Less Bags. He Told Me That We Send That Proper Paper Wrap Packing With 10 Bags In Each Box.
But When We Have...

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LR No.[protected]
Material Dispatched to Jamnagar
but Not Received to customer
We Want Receiver copy of Material
But no Response...

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Address: Saundatti,Tq : Raybag,Dist : Begagavi

Want to check my courier status
GC number is 33282835...

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HI
LR No [protected].

I am supposed to get 7 bags of pebble stone from Jaipur. Last 2 days i even checked if i have received the shipment. However today (15th Dec 21) i received a call from Kiran, VRL Trichy saying that i have received the shipment. When i went in person i saw only 6 bags out of 7 bags. The issue was the verbatim used by delivery person Mr. Kiran was wrong. He is saying if you want you take and go. When...

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Dear Sir/madam,

There are a lot of problems happening from Lucknow-kanpur hub, as material is not delivered in time, also last time one of the packets was sent to somewhere else out of the complete package.
Please make sure of their urgent delivery.
Following bilty out of 4 packages 3 were received and one missing
[protected]
Please take corrective action urgently...

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Address: Durgapur West Bengal

Whenever we collect our shipment from VRL logistics Durgapur West Bengal there labour demanding extra money for releasing shipments.
Please stop this types of nonsense....

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Address: vellore

Hi sir/ mam,

I am Mukesh Kumar from popular pharma agencies vellore(TN). Our consignment no : [protected] has reached Bangalore on 11/12/2021 .Today date is 14/12/2021 still the consignment is in Bangalore not loaded to destination location.Since Its a medicine we need it Urgently...Kindly please take immediate action to forward that consignment to destination location

Thank you...

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LR No: [protected]
I expected parcel in one day and planned the work accordingly. But it went to random far away place and came 2 days later causing problems for me. The real issue is rude and arrogant reply of staff. I was not informed when the parcel arrived. I was not informed to bring I'd card xerox. The staff says he is available only between 10 to 5. I am a farmer and I need the parcel for agri work. This working hours caused...

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Our parcel(total 3 parcels) from surat to vrl gajuwaka was booked for transport with vrl logistics, ID- [protected] on[protected] and it reach reached visakhapatnam on 8th. We only got 2 parcels delivered at gajuwaka vrl logistics hub on[protected] and one parcel is stucked in anandapuram branch and till now it is not moved from their and we are continuously call them to send our parcel to our nearest hub. Please looku after this....

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Address: HARIDWAR-249402

Please to inform you that we have send our goods by vrl logistics on 01 december 2021 from changodar, ahmedabad to haridwar pin code 249402. But still not any updates and why so delayed deliver. Our material has been at delhi on 7 december but still at delhi tpt not forwarde3d ahed for haridwar and today is almost 5 days in delhi tpt why so slower deliver of my material. Please do the need ful.

Lr no : [protected]
date...

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I have ordered clothes material from Surat mata ji Fasion on 02 dec 2021 and they booked the vrl transport on 02 dec and transport reached Visakhapatnam on 09 dec 21 on vrl branch that is 50 km away from my home outside the city and another vrl branch near my gazuaka branch so I called him transfer my material that branch but they are not responding and not picked my call...

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