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VRL Logistics / VRL Group Complaints & Reviews

www.vrllogistics.com

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Last updated Oct 14, 2024

Complaints 1257

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Complaints recently resolved by VRL Logistics / VRL Group customer care

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Lr number 1081226823

Parcel Booked for Pickup & Delivery not Picked-Up & Not Refund My money back.

Package not delivering : even no one giving status

Consignment # 9016487838

LR No 10679990856 Not tracing and material not received

Most useful VRL Logistics / VRL Group reviews

increasing price from rs 6.50to rs 7.50 with in 15days and door delivery by rs 500/-

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Ashok Reddy Kaitha

Damaged Parcel received - 1031366786

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VRL Logistics / VRL Group reviews & complaints page 19

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Address: BGS Hospital Junction

Website: [email protected]

Sir Today 9/12/2021 Evening Time 5:30 K I took a bicycle parcel box and went to VR L Transport on R.V collage becide Mysore Road where 1 spoke to the computer operator.I took a bicycle parcel box and went to the VRL transport on RV collage becide Mysore Road. See, sir, how do we know? Tell yourself.I said, "Well, I just took it and put it on the queen. I became a patient. It was 17.kg. Sir 17kg. Sir Daddy's address is just like that. Sir...

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Address: 13.026866,77.515084

Costemer's not looking right and Behaving poor using bad words working also not good...

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Address: Raichur

Dear VRL team,

One of the worst services u ppl r providing us ur just making fools to commen persons its really discusting i have sent corrier from Raichur to Belgum on Sunday 05/12/2021 they said me next day morning it will b delivered, since that to till today no one is came for delivery and wen our officers went to take that parcel they r playing with us since its urgent documents its giving me trouble financial and mentally...

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Address: Patalganga

Website: Patalganga

Extra charges he takes from me and gaves me bad service
(VRL logistics patalganga branch workers)...

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Address: PANCHKULA

We have dispatched the goods on 25/11/2021, and goods iare still hold at delhi without any reason.
We are loosing our clients because of this ignorance....

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The complaint is regarding the miss placed of the consignment booked on 14.08.2021 by Keerthi Sarees Gulbarga under the POD Number [protected] to be delivered at Bidar . But the consignment did't delivered.

when we have contacted the local VRL Logistic Office Bidar they assured us that they will get back to us soon but they didn't turned, we continuously following it up with the Bidar Office.

Later after the three...

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Address: Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad Hubli Dharwad District Karnataka India 581207

Hello, with response to their previous reply regarding the consignment - [protected], which is stuck in Delhi TPT since four days.

They replied that due to pollution the diesel vehicles are banned hence there was no loading etc. For which i asked them on the email and also in the previous complaint here as well that what will be the next step? For that they are not answering.

Firstly why have they sent it via...

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Not receiving calls and closed office, no timing follow.
Booking tempo always return...

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Address: Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad Hubli Dharwad District Karnataka India 581207

Hello, i was expecting a package ordered form Meerut to Osmanabad sent through VRL Logistics on 30th November. The consignment tracking number is - [protected].

I have been watching the tracking details, but there is no any movement since 1st dec. The package is held in delhi since then. I repeatedly called the vrl customer care on[protected].

They keep saying there vehicle loading, some said that there is...

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Address: 163 rr gardens vijayawada 9030372335

Dear sir
we have been booking parcels from agra to vijayawada regularly with no of parcels on every time. for example
1. LR NO : [protected]
Total Charges while booing at agra : Rs.2104
total charge while delivery at vijayawada : Rs.2150 ( we taken On Autonagar only not even in Pantakaluva road branch)
unoffical hamali charges : Rs.150
2. [protected]
bill amount : Rs.1822
bill paid...

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Address: KHARAGPUR VRL

My consignment no [protected], when I received then I found one box package was cut, I ask them for weight, but they tell me they have no such facility. When I weigh it in my home I found 1.3kg material was stolen....

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My billty no. Is [protected].
Parcel received by client date24/11/2021
And product was totally damaged...

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Address: Vitthalwadi, narayanguda, hyderabad.

Worst staff ever. No one talks properly and workers dont handle items with care.also they charge extra charges than your bill amount and provide u seperate printed bill which actually should not be accepted.
They charge hamal charges twice and for no sense they add miscellaneous charges to it. Looking forward to file complaint on them.

Vitthalwadi, narayanguda, hyderabad branch....

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Consignment / LR no: 32995512.
The parcel has been sent from Bagalkot, Karnataka to Bangalore, Karnataka on 17/11/2021.

Today its 22/11/2021, till now I have not received the parcel.
My father Approached VRL office in Bagalkot, they gave delivery person ph no: Suresh - [protected].

When called to this number there is no proper response & he disconnected the call. Most of the times this number...

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Sir,
Parcel should have been unloaded at Vidyadhar Nagar Depot near Murlipura. But it has been forwarded to Sitapura Depot which is 32 Kms. far away from Murlipura.
And the person-in-charge denied to return back to Vidyadhar Nagar Depot. While the address of delivery was clearly mentioned on Parcel.
Lr No. - [protected]....

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Address: Belagavi

Hi I'm traveling from belgavi to Bangalore at present and it's a night journey whole the journey there is big family and there sort of big kids making loud noises and screaming laughing aloud it's almost 11.30 night I've beared till now I've told the driver n assistant also but they did not control not able to sleep I've got an important meeting tomorrow and also there are age old persons wanting to take a nap but not possible cos of this...

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Address: Plot No. 30, Phase-1, IDA Cherlapally, Hyderabad 500051

LR No.[protected] Booked on[protected] at Bhiwandi to Hyderabad Cherlapally is missing. we have called your Hyderabad TPT also but no body knows where is the consignment. we need that material immediately other wise our company's production will halt because of that. Please do something so that we receive the consignment on Monday[protected]....

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I have booked a parcel from Sambalpur to Mancherial on 11.11.2021 with consignment number of [protected]. It has reached Hyderabad TPT on 15.11.2021, 9.22am. Still it is not moved from Hyderabad. There is no response for phone calls. Kindly deliver the material as it is most urgent.

Regards
R.Thirumoorthi
[protected]...

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Dear sir
This Dattatrey from Gulbarga I.went to your logistics at Gulbarga Gunj for picking up a parcel the employee named Sharanbasappa was there it was lunch time he said .Up to what time I asked he said go outside read Board instead saying lunch time is up to 3 Pm etc then he started shouting don't u understand go and read the notice board outside like that again and again saying please notice this kind of behavior from your employee...

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I have sent my parcel (40 kg) from Vijayawada to Delhi kirti nagar on 10-Nov-2021. As per the VRL logistics portal my product is at the same location since it reached Hyderabad (11-Nov-2021). I have called multiple times to the local logistics staff to enquire about the delay/ parcel being at the same place for 10 days and unsatisfied with the response from the staff and evading their responsibility to find out the parcel and let me know...

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