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Wonderchef Home Appliances Complaints & Reviews

www.wonderchef.in
1.6
Updated: Aug 24, 2024
Complaints 413
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119
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So far, so good. Wonderchef Home Appliances is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Wonderchef Home Appliances will keep up the work and continue to help more customers with their concerns even better 🤝
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6
non delivery of items ordered online
4
nutri blend jar is leaking
3
Soupmaker not working as it should

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Sent defective item and not issuing refund

Wonderchef Home Appliances reviews & complaints page 13

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J
Joginder paul jain
from Thanesar, Haryana
May 27, 2019
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I'm complaining about the cooker I haven't received

Address: H.no.1062, street-3,vedant nagar, Moga, Punjab, 142001

I order cooker 3l+ 5L combo pack but I received only 3 L cooker and 5 L cooker is missing. I am regular customer of your company from last 2 years. I purchased many products of wonder chef but this is the 1st time when I encounter the problem. Please resolve it soon otherwise your customer cannot trust you. I am waiting for your response.. please do this fast. It was too expensive but still we bought and we got only 1 piece.. very disappointing...
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R
Rohini Bahakar
from Mumbai, Maharashtra
May 8, 2019
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773

Address: Ujjwal nagar daryapur road Akot district akola, 444101

I bought a 19 liter otg through amazon it not working i complained it before your customers support services says technician will come when i again contact they says your products will replaced my previouscomplaint no. Is [protected] so please do needful as it is neat about one month passed i heard your company name and your brand i have already many products neutriblend cookware chopper all are working good...
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shailendra more
from Mumbai, Maharashtra
Apr 18, 2019
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nutri blend one jar leakage problem

Address: Spoorti CHS Flat No.6, 1st Floor, Plot No.41, Shivai Nagar, Thane (w), Thane, Maharashtra, 400606

I had purchase Nutri Blend 400 watt mixer grinder from Amazon, sold by Vishaals Home Stores Retail Pvt Ltd vide Invoice no.QSBI-80909 dt.02.11.18. I had complained about the leakage problem to your call centre with complaint No.MA[protected]. Your technician visited our house and informed us that the part will be replaced within 2 to 3 days. Technician Mobile NO.[protected]. I was surprised when I recieved sms on 14th April, 19 saying your...
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I
ishan dogra
from Noida, Uttar Pradesh
Apr 15, 2019
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three burner gas stove

Address: A3-1105, Panchsheel green 1, Gautam Buddh Nagar, Uttar Pradesh, 201009

From first i register a complain about my new three burner gas stove that its not working fine its been 15 days i called almost everyday to their customer care and their answer was same today technician will visit to check your stove fault my product is under 2 year warranty till date no technician visit worst service a strict action should taken against these type of company...
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A
aman.deepu
from Pathankot, Punjab
Mar 30, 2019
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non stick coating

Address: Gurdaspur, Punjab, 143521

I ordered this wonderchef two peice wok set from amazone.com on 3-feb-2019 and i use it very less but i noticed that non stick coating of this wok starting peeled of i am using silicon spatula from wonderchef on this wok this wok comes with a two year warraty but how it can damaged in one month and few days the invoice and damage product images provided below...
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C
chauhan1981
from Bengaluru, Karnataka
Mar 29, 2019
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non delivery of accessories ordered on 7 jan 2019

Address: 560105

I ordered nutriblend jars and payments has also been made and emailed the payment receipt to them at [protected]@wonderchef.in aroud 07th jan 2019. Since then i am still following up with them regarding the delivery but all in vain. The customer care people never revert on any of my emails and on calls they every time say it will get delivered. Itsaroud 3 month now but still no update from them. I am really fed up with and and they have the worst...
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A
APsippy
Mar 19, 2019
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nutriblend spare parts- worst service

The nutriblend grinder base has got crack so i called the customer care. To my problem they asked me to purchase the grinder base from them and sent me the bank details. I made the payment and emailed the payment receipt to them at nrc. [protected]@wonderchef.in and [protected]@wonderchef.in on 1st mar 2019. Since then i am still following up with them regarding the delivery but no response from them. The only response i am getting is thank you for waiting,...
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G
guha124580
Mar 19, 2019
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wonderchef ferro cast iron grill pan, 2.3 liters/26 cm, red

Found enamel coating damaged in received item wonderchef ferro cast iron grill pan, 2.3 liters/26 cm, red.
Complain has been registered “ id : wb[protected]”
Invoice number 90264000
Bought from wonderchef website
Date of order 07/03/2019
Item received on 12/03/2019
Item is unused, complain raised on the same day (12/03/2019) of item received.
Photographic evidence has been provided.br...
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P
Priyankat9
from Mohali, Punjab
Mar 12, 2019
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wonderchef nutriblend grinder base

The nutriblend grinder base got broke so i called the customer care. To my problem they asked me to purchase the grinder base from them and sent me the bank details. I made the payment and emailed the payment receipt to them at [protected]@wonderchef.in on 24th jan 2019. Since then i am still following up with them regarding the delivery but all in vain. The customer care people never revert on any of my emails and on calls they every time say it...
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P
Poonid
from Delhi, Delhi
Mar 10, 2019
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mixer grinder

I ordered a wonderchef nutriblend[protected]watt mixer grinder on 3rd nov 2018, which was delivered to me on 5th nov 2018.
I raised a complain about its non working condition on 5th dec 2018 against which no action was taken on immidiate effect.
After so many follow ups & calls finally the mechanic visited on 31st dec 2018 & told that the motor is not working & as it is in warranty period so the same will be replaced within...
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M
mohit657
Mar 10, 2019
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wonderchef hand blender not working properly

Address: Mohali, Punjab, 140604

I have purchased wonderchef regalia hand blender on 23/09/2018 but it is not working properly from day 1, i have called their customer care service 3-4 times, everytime they say within 48 hours our technician will come but not even once anyone came. I have also mail them about my concern but they are not responding me. I want replacement. And it is very shameful for the wonderchef company to harass their customers...
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L
Lady lioness
from Gaya, Bihar
Mar 6, 2019
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provided me a damaged product and never exchanged

Address: 800001

Wonderche[censored] I have no words to express how fraud this company is. They have a cheap sales technique. I ordered a product and they gave me a damaged one. Then i asked them to either return or exchange and they never initiated any of them. Customer care executives they have are the most fraud people. They would keep lying and delaying and would never get back to you with any work done. Shame on you cheap liers!...
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S
Shaveta20
Mar 4, 2019
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damaged royal velvet plus set of purple colour

Address: Unit No. 303, 3rd Floor, B Wing, Supreme Business Park. Hiranandani Gardens Powai, Mumbai - 400076, New Delhi, Delhi, 110015

I have purchased the product royal velvet plus set of purple colour.in the set wok with lid is defected. I have launched the complain several time but no response from their side. Please help. I have placed the order on 13-feb and received on 24th feb.2019. When i call to the call center they ask to write a mail and once i complain on mail they just sent the automated mail and after that no revert. Please help me with this issue....
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N
Neeraj Chaturvedi5
from Hassan, Karnataka
Feb 1, 2019
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complain no. - wc/sf/190718/97 pending since 7 months

Address: Bangalore, Karnataka, 560068

Hi,

As discussed with help with closure of complain stated in subject, this product i have bought for my own use and at initial use only i had issue with flame coming out from the nob, considering the criticality and safety issue i have raised complain immediately and informed mr. Shivanand from bangalore service team.

Since then i have following up with him but there is no response, he promised replacement...
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A
Akshita Iyer Swarup
from Noida, Uttar Pradesh
Jan 27, 2019
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breadmaker stopped working wc/sf/271218/190

Complain no wc/sf/271218/190

Hi,

I had purchased a breadmaker in the month of november and the machin stopped working mid of november itself. The main part of the machine which kneeds the dough has some issue as the motor is not working.

I have been non stop calling the support line to get it first at first. The technical person came after a month to check the issue, said we can get the small...
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G
Gyanendu Shekhar
from Bengaluru, Karnataka
Jan 22, 2019
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automatic egg is not working

Address: 560043

I bought a wonderchef egg cooker from flipkart and it stopped working after within 3 months of purchase.

Purchase date: 17th october, 2018
Purchased from: flipkart

It was an automatic appliance which gets automatically switched off once the eggs boils as per water level but it didn't function properly and it plastic plate got burnt and it also stopped working.

The product quality seems to...
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P
Prashant Ganatra
Jan 17, 2019
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double payment

Website: www.wonderchef.com

We had placed one order for pan set and made the payment online with my debit card. The invoice number is 90230265. When the parcel was delivered the courier asked for the payment and since my daughter was alone at home she paid as per courier request. We have complained to the company several times and also registered the complain under reference number wc/bt/101218/245 and so many times we have called them but no action from their side.br...
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A
Apoorva Simhal
from Bhopal, Madhya Pradesh
Jan 13, 2019
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product quality issues - wonderchef cookware set

The cookware set is of mediocre quality at best, we have witnessed the following issues:

1. Peeling off of the coating from the cookware within first 6 months o[censored]se.
2. Loosening of the handle of the cookware
3. There are black stains on the coating of the cookware. After multiple washes also, the stains refuse to go away.
4. The top of the cookware cover has come off.

I would like to highlight...
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R
Rajbsf
from Korba, Chhattisgarh
Jan 12, 2019
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wonderchef.com: invoice # 1000067736 for order # wdcn200079766 : wc/bt/101218/06

Address: Gwalior, Madhya Pradesh, 475005

Ordered a prato compact juicer on 10th dec 2018 but in defective condition. Complained and received the mail that my complaint has been registered. But still not received the exchange for the defective piece. My invoice and complaint number is is given below. When enquired about my status i was told that my exchange has been approved and will be receiving a mail. But still not received a mail nor any action has been taken. Kindly look into...
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S
Sharmila Shahade
from Mumbai, Maharashtra
Jan 7, 2019
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royal velvet set ordered from amazon.in

Address: Mumbai City, Maharashtra, 400022

I ordered for wonderchef royal velvet 5 piece set containing a wok with glass lid, fry pan, dosa tawa and mini tawa from amazon.in..

The order no. Is[protected] order date[protected]
Invoice no. Sida-67752
Invoice details :mp-sida[protected] invoice date[protected]

But to my utter dismay the wok u have shipped me is faulty and distorted. It is not perfectly round and hence the glass...
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