So far, so good. Wonderchef Home Appliances is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Wonderchef Home Appliances will keep up the work and continue to help more customers with their concerns even better 🤝
Ordered blender on July 1st 20, in wonderchef website. they are not shipping even after repeated calls.. waited for a month and initiated refund.. almost 3 weeks now.. refund not given...no response to calls or emails.. never had the bad experience in any other brands or website before.....
Address: 418/572 New Kalyanpuri Thakurganj Lucknow
After many complaint no company representative are coming home to detect problem and rectified. Average 30 min in time to waiting time talk customer care mobile no. Very poor customer service. Please help....
Its almost 2months now i had ordered prato juicer and royal olive set.
Juicer was faulty and one piece of royal set was faulty and ine piece was incorrect. After chasing sending mails contacting everyday no response from customer service. Have never seen such pathetic customer service where 2months and no response and no seniors ready to call back.
After tweeting got juicer changed and only faulty piece got changed but incorrect...
I purchased wonderchef orchid set (3 pieces) from their website for gifting purpose and i received the defected piece the wok was dented and defected, after raising several complaints, emails & calls they sent me another wok which i received after 3 weeks and unfortunately, the replacement piece has again defected. Shared images product videos to wonderchef/ posted on their insta page but no action has been taken.
I want my money...
Product purchased from wonderchef official website on 6/jul/2020.
Delivery received on 12/jul/2020.
After 2 uses on 3rd day, the product base which is made of grinding stone developed a large crack without any mishandling or negligence from my end.
Called up wonderchef customer care on 16/jul/2020 and registered my complaint with saloni and she stated someone from their team would contact me in couple of days and visit...
I purchased wonderchef Nutriblend FP Red product and am very disappointed with it. It's a completely defective product and not a single function is working properly. Its atta kneader is not working and jars are leaking when using it for blending and grinding purpose. While blending something, the entire liquid filled inside the blender leaks on the base.
I am using the product for just 2 days and am facing...
A royal velvet set and a grill pan were ordered together from wonderchefs website on 17th june.
Received an incomplete order on 27th june - the grill pan worth rupees 2000 was not delivered.
We registered a complaint on the wonderchef website for the same.
We were contacted by wonderchef customer care executive - vaishali chawda who asked us to send the required details on 1st july, we sent the details...
I want to file a complaint against the wonderchef nutriblender as it is not working properly the blade has loosen and while working it unlocks itself and stops working....
I have purchased WONDERCHEF REVO STAND MIXER on 20/06/2020 but observed
within a month of its purchase the blender has stopped working we even tried to contact the helpline they will not respond or either won't liftup the phone...
Respected wonderchef team this is to inform you that my complaint no.- [dl[protected]]. I had purchased a wonderchef celia deep wok purchase 12th jun one month ago but due to some defect, the cookware was broke down. I call your service center 5 times in a day no one responding and no action for my complaint. Request you to take strict action towards its repair as it's under warranty. I have experienced the worst service from wonderchef this...
I ordered Oil Dispenser from Wonderchef website (ORDER WDCN184391) on May 29th 2020. Neither I have received the product nor the amount refunded until today. I have called customer care so many times, emailed them but there was no proper update until today. Please return the money or deliver the item ASAP....
I has brought Wonderchef orchid set from Wonderchef site. it is received on 5-July-2020. but it has Manufacture defect as kadhai is not in Round shape.
i wrote mail to [protected]@wonderchef.in, but no response for Replacement or Refund.
SR0089436
Even call on customer care but very rood and non responsive.
I ordered cookware in Wonderchef website on May 12th 2020. Neither I have received the product nor the amount refunded until today. I have called customer care so many times, emailed them, pinged in WhatsApp, Facebook messenger but there was no proper update until today. I paid rs 2865 /- for the product. Customer care behaving very irresponsible....
I purchased wonderchef nutriblend mixer. After 6 months machine stopped working. Product is still under warranty as it has 2 year warranty. I have been writing them emails for warranty but they are not doing anything neither sending any engineer....
I have booked otg from wonderchef site on june 6th, considering the delivery would happened at 11th june as mentioned while ordering. I have called up customer care several time, sent an email to wonderchef 5 times and even followed up on whatsapp number mentioned. Nobody is giving the clear picture where is the product and when it is get deliver. I asked for refund, but they are not giving any response. Haven't seen such a pathetic service....
I have cancelled the product with order number :[protected] has cancelled with the code 2534 by the execitive, on 17 jun till now i didn't recieve money from then, i need help on this....
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