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Wonderchef Home Appliances Complaints & Reviews

www.wonderchef.in

1.6

Updated: Aug 24, 2024

Complaints 413

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119

Unresolved

294

So far, so good. Wonderchef Home Appliances is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Wonderchef Home Appliances will keep up the work and continue to help more customers with their concerns even better 🤝

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Undelivered replacement

Touchless soap dispenser not working.

Most useful reviews

non delivery of items ordered online

nutri blend jar is leaking

Soupmaker not working as it should

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Sent defective item and not issuing refund

Wonderchef Home Appliances reviews & complaints page 9

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An offer that was on TV (Food Food) for "Granite Die-cast Casserole Set with lid'. I ordered it and got everything except the chopper (which was also being offered). I have been chasing this issue for the last 15 days and there has been no action....

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Wonderchef is fake... No response at customer care.. They r very rude.. My nutriblend blade is broken.. I called customer care.. They said u can purchase from local market, we don't have it.. Sach a worst service....

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I have purchase olivia pan set on 16th sep.It is still lying in bhiwandi and not picked up by Wonderchef and delivered to logistics.So fed up with writing complains in Whatsup no and going through site, i cancelled order today.But i have not recieved any acknowledgement of my cancellation.I still want that product.If Wonderchef is not in a position to deliver than please refund my amount.It was paid through debit card.And if after getting...

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I have bought nutriblend in Oct 2019. Since then I have used it only 5-7 times and have complained about 20 times. Few complaints were made within 6 months only but even one complaint need 100 followups. Two times Technicians came, they just do something and in the next attempt on using, it stops working. First one just changed rubber from one to another. When I used it on the next day, rubbers broke. Then I submitted complaint again, after...

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Address: B-Wing, Supreme Business Park, Unit No. 303, 3rd, Hiranandani Gardens, Powai, Mumbai, Maharashtra 400076

Dear Sir/mam,

I placed an order WDCN217610 on 17th September 2020 and still my order is in the warehouse and not picked as per your track on the website.
I also checked the same on Delhivery, where it shows picked up, but no further movement since 18th September 2020.

But not getting any response from anywhere.

Tried to call the customer care number given on the website, but it was not...

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I have purchased a bullet blender last year but it is not working now...

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I recently order a wonderchef power 3 burner glass cooktop and they have sent me a defective product and now when i am trying to return the product neither they are replying on the email nor properly responding on call.
As per the refund policy user can return the product within 7 days of delivery and i received it today only.

Can you please help in returning the product in anyways....

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Order wdcn216295 placed on 14.9.2020.
Next day received tracking number but that page only shows order picked up status since that very same day. None of their numbers are working. Tried contacting them via web, chat and phone but no luck.

Please help...

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Ticket#: mp[protected] (Revo stand mixer)
I bought this product 3 months back and it broke within a month, i've made 100+ calls and then 1 got a replacement which was broken out of the box. I mean it's motor wasn't working out of the box. Technician took that back 10 days back and now i don't want to try another replacement because the quality of their product is very poor and so their customer service. I've made 200+ calls to their...

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I had ordered a mixer from.wonderchefs company website worth 4000 bucks. I however returned it even before it reached me so I actually never even saw/ received the product. This was in May 2020. I contacted wonderchef customer care hundred times after that and till now no refund. This is my last straw of hope on the company. If I do not receive any satisfactory response I will proceed to complain to UADAI and subsequently to the police....

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Address: C-469 Chittaranjan park

I ordered an oven, they sent a damaged product when i made the complaint within 2 days they said they will replace it and it’s been a month they haven’t done anything about it . Every time i call them they said mam you will receive it in a week . Fraud company and cheap quality products...

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Website: Wonderchef.com

Order wdcn212518 on 30.08.20. No information about the whereabouts of the product. Tried contacting customer support without any result...

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Address: Mumbai

Date of the incident[protected]
I had bought a bread maker from the brand wonder chef on the amazon platform. The bread maker has stopped working and i have been contacting the wonder chef customer care team since then via email, phone call and twitter and nobody seems to be helping me.
Can you please help me connect with them so that they can repair the appliance. I need the repair to be done....

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Complaint registered on their customer service portal also an mail sent attaching images with it but yet no response from their side for the replacement of the cookware....

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I informed so many times that i have not received my refund yet. I tried to escalate this to your higher authority and ask to refund my money as soon as possible. I am trying to call to customer service number but it is always busy. I did not expect this service from sanjeev kapur's brand.

This is really very bad customer service!...

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It’s been 3 days since i bought 2 products but no delivery details yet. I have been trying to contact them but no response. None of their numbers are either active or not responding. I think this is a fake site/company. Thinking to file a case if i don’t get any response by eod. Don’t buy any product from them. Their refund policy and no cod is good example to understand this company is fake. I also tried to sign up but the link doesn’t...

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Address: sector 1/389, Vaishali, Ghaziabad, U.P, 201010

I purchased your product - wonderchef nutri-blend kitchen machine (Ckm) with 3 jars on 22/07/2020 with invoice no.in-del[protected] from amazon.in vide, order number[protected], and its been hardly 40 days and i am facing lots of issues with the product like leakage and breaking of rubber seal in jars. Previously also within 20 days after purchasing this product i had faced the same issue and had to make a complaint which was resolved...

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Address: 4-106/2 akashabhavana kavoor post mangalore keshva compound 575015

Dear team i purchased 1 wonderche[censored]ltima 3 burner gas stove on[protected] but now its 1 burner is not working...

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Address: care@wonderchef.in

My order no is wdcn209126

It 5 days since my order is placed and the tracking of delhivery shows order waiting for pick up from 19-aug -20!!

What sort of service is this?

What sort of delivery vendors do you use

And there is no update or any info from you whatsoever ever!!...

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After opening the package, short jar was found jam upon the motor and not removable....

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