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Wonderchef Home Appliances Complaints & Reviews

www.wonderchef.in
1.6
Updated: Aug 24, 2024
Complaints 413
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119
Unresolved
294
So far, so good. Wonderchef Home Appliances is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Wonderchef Home Appliances will keep up the work and continue to help more customers with their concerns even better 🤝
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6
non delivery of items ordered online
4
nutri blend jar is leaking
3
Soupmaker not working as it should

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Sent defective item and not issuing refund

Wonderchef Home Appliances reviews & complaints page 11

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K
khan anas
Jun 20, 2020
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Voucher missing

Address: Mahatma phule nagar near ravi seth building mohne ambevali east kalyan thane

500rs ka voucher missing hai...
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Gaurav041
Jun 15, 2020
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product not delivered nor money refunded

Address: B-Wing, Supreme Business Park, Unit No. 303, 3rd, Hiranandani Gardens, Powai, Mumbai, Maharashtra 400076

Hi sir,

I have ordered 4 products cost rs 2088 (Order# wdcn185864) from wondershef on 1 st june and it's already 15 days thay didn't ship the order and once i call them everytime they tell it will ship in 2 days but it never did once i ask them to cancel the order and refund the paid amount they cut my call everytime and never responded back so it's a fraud company i request you to take action against them and do the needful...
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S
Sonali Bisi
from Mumbai, Maharashtra
Jun 12, 2020
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granite wok & pan coating came off within 3-4 use

This is regarding my order no. Wdcn165715
The non stick coating has come off from both the products. Followed all the instructions, used wooden spatula for cooking and sponge for cleaning.

Its not been even 3 months!
Lodged complaint on whatsapp & instagram. Am still awaiting an update....
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Aparna Raje Vaidya
Jun 11, 2020
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Order not received

I hv placed an order no wdcn179724 on 9th may. It's a prepaid order. I hv made umteen phone calls and emails. But there is no response from the customer support. Please help. The airway bill no. Is[protected]. It shows nt picked....
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I
itsakash28
from Gurgaon, Haryana
Jun 4, 2020
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very poor and terrible service from wonderchef | not fulfilling the warranty terms

Hi,

I have bought a wonderchef blender and mixer from flipkart and as per the company agreement it has 2 years of product warranty.
Recently, i have some issue with the product and i called wonderchef customer care for support and raised a compplain for the same and was ensured that technician will visit my address in next 24-48 hrs but it has been a week and i have not received any update.
It has been a very...
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A
Angad25
May 27, 2020
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Roti Maker

We had ordered on wonderchef website but website showed product as sold out. Amount got debited, no order confirmation. Now company is not accepting return citing company policy....
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S
Sneha_JPr
May 21, 2020
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product not received and wonderchef has faked my signature on delivery receipt for wonderchef nutri-blend fp-compact food processor

Address: Maharastra

I ordered wonderchef nutri-blend fp-compact food processor with order details wdcn178662
Order id: [protected]
Amount: inr 4249.15
Paid on: 02 may 2020, 08:07 pm
Cashfree reference id:[protected]
I haven’t received my product yet.
And now has faked signature on the deliver receipt, wonderchef and their delivery partner are no longer acknowledging and refunding my amount. Need immediate intervention...
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V
Venkatesan Muthu
May 11, 2020
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the main blender machine is not suddely not working

I have plugged in and switched on for running the machine, but the motor didn't run.
i just used it on 9th of may 2019 on that day it was working properly. Today its 11th may 2019.
I bought thie product through amazon on 30th march 2018.
HYD[protected] is the invoice No....
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J
Jil Mange
Apr 30, 2020
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damage of the coating

I have purchased Wonderchef 5 set cookware and within 2 months the inside coating has damaged. So I kindly request you to authorize a replacement for it and issue a new pan for that as it is within the warranty period....
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S
sridharanv1962
Mar 25, 2020
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wonderchef nutri blend premier

Address: Y Block, 5th Street, ANNA NAGAR,, Chennai, Tamil Nadu, 600040

Both the wet grinder base and the dry grinder base have cracked within 6 months of purchase.
appears to be of inferior quality.

let me know what needs to be done for replacement of defective ones...
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Astha228
Feb 25, 2020
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poor customer care

Address: 411027

We had purchased wonderchef's nutriblend product for our day to day use, but it just stopped working only after a month. Now even after registering a complaint for the same on the (22nd-feb-2020), for which the company representative told us that technician would reach out to us with in 4 hours and will be at our service in 24 hours from the time of complaint registration.

Its the 3rd day no technician has contacted us or has...
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W
wonderchef dth
Feb 15, 2020
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service call executive answer not me

Address: B-5-171, SADHNA APPARTMENT, SECTOR-3 C BEHIND SIMDHAR CITY, ATPL ADALAJ, GANDHINAGAR, 382421, Gandhinagar, Gujarat, 382421

Call registered on 10 jun 2020service call has been registered number

Gj[protected]

Wonderchef spectra instant water heater 3l-3kw-p

Part not reciving

Callcenter not answer me
Service cantar ahemdabad not up my call

We certainly understand your concern and offer our sincere apologies for the inconvenience you may have faced.

However,...
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R
Radhika Bembi
Jan 18, 2020
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price of wonderchef turbo duo

I have purchased wonderchef turbo duo online from your site for rs 887.45 which i don’t receive yet.
But my complaint is my local seller is selling the same product for rs 780.00
My issue is why should i pay more money and time for the same product?
If my local seller is cheaper than the manufacturer then i would prefer to buy local.
So i want to return your product and my full payment in my account pleasebr...
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K
KP Arya
Jan 13, 2020
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wonderchef machine not working due to inner part damage during working

Address: H.NO. 301, Moh. Sarvodaya Nagar, Behind Milton Academy School, Near Chandi Mandi Pilkhuwa, Panchsheel Nagar, Uttar Pradesh, 245304

Dear sir, today morning our machine automatic stop during working and some inner part damage.
Date of incident[protected]

Wonderchef nutri-blend 400-watt mixer grinder with
3 jars (Purple) | b071rd4hv8 (B071rd4hv8)
Hsn:8509
Invoice - attached
Order number-order number:[protected]
Order date: 19.12.2019

Please solve our problem and return this product on urgent...
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R
Richa Nischal
from Noida, Uttar Pradesh
Dec 6, 2019
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wonderchef cooker

Address: Jerath eye and skin hospital Samrala, Ludhiana, Punjab, 1411114

I have purchased wonderchef cooker around a month back
The handle broke on the 1 at use. It’s been 20 days i have filed a request for repair but there is no response. Is this the right way to attend the customer after selling the product there is no care. Kindly look into the matter n sort out the issue as soon as possible
Dr richa jerath
[protected]...
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S
SandipS@753
from Hyderabad, Telangana
Nov 23, 2019
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no service provided by wonderchef and fake promises

Address: 500085

I brought a new wonderchef nutri blender on 17/11/2019 and it broke down the next day, i raised a complaint on 19/11/2019, (Complaint no. - ts[protected]) but there was no action taken from wonderchef even after multiple follow-ups. They promised me to provide the service within 48 hours, but now 4 days have passed and no one contacted me regarding the issue....
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A
Abhilasha Kapoor
from Kanpur, Uttar Pradesh
Nov 11, 2019
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wonderchef juicer mixer grinder with 2 jars

Address: Civil Lines Kanpur, Kanpur, Uttar Pradesh, 0512

I have been filing complaint for my mixer grinder for past 2 weeks.My mixer has been is stuck with some paste inside it which has been rotten now just because of no technician has been assigned till now. Everytime I call the customer care they say they will assign someone maximum by today but still nobody has been assigned.Kindly do something about it or else I will file a legal complaint against your company....
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J
Jyoti @Prakash
from Mumbai, Maharashtra
Nov 6, 2019
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unit defective

Address: 417/31A NEWAZ GANJ, 417/31A NEWAZ GANJ, Lucknow, Uttar Pradesh, 226003

Dear sir/madam,
I have purchased wondershef nutri-blend black ckm dated 24.06.2019, it has stopped working on 29.10.2019 and i made the complaint on toll free customer care number. My complaint no is up[protected].
I had a very bad experience of your after sale service, many times i called customer care for attending the complaint, but nobody turn up to look it, after five days on 02.11.19 mohamad. Laiq come to my house from...
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K
kanmani ranganathan
from Hyderabad, Telangana
Nov 4, 2019
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no replacement available for the wonderchef slow juicer essenza

Address: APR Praveens Luxuria, Villa No-359, Road No-10, APR Nagar, Beside GMR Convention Center, Pathancheru, Hyderabad, Telangana, 502319

Horrible post sake service. I have been asking for the closing unit for the wonderchef juicer but no body cares... Very rude customer service. Wonderchef sucks...

I have a email of long follow up. They suppose to send a set juicer compartment and closing unit. Buy i received only the juicer compartment. They are asking to pay for closing unit which i am ready but no body is assisting what is the price, how to pay etc...br...
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sureshkovvuri
from Hyderabad, Telangana
Nov 9, 2019
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nutri blend nutri-blend 400 watts motor turns off and gives smoke

Address: plot#20,Kavuri Hills, Madhapur, Hyderabad, Andhra Pradesh, 500072

I bought Wonderchef Nutri Blend Nutri-Blend 400 Watts Juicer Mixer Grinder (Purple) on July 2018 after 3 months o[censored]sage motor started gives smoke and stopped working.I tried calling no use of it.We bought another one even the same problem after use.We are annoyed to reach customer care.Better to go with home appliances brands than believing brands with tags....
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