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Yaantra Complaints & Reviews

3.1
Updated: Jan 16, 2024
Complaints 249
Resolved
148
Unresolved
101
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Yaantra reviews & complaints page 2

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M
mustufa mirza
Aug 28, 2021
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Laptop 338486

My request is 338486 is not yet serviced. Nobody is bothered to connect and provide a response.

Was promised issue would be resolved in 3 days. And it seems the way ssue is not even diagnosed.

Reaching customer care is impossible. They do not respond on Whatsapp and their number is not reachable.

Better to get it repaired from a local vendor....
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M
Mryamraj322
Aug 19, 2021
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Oppo k3 blue

Address: Dharamshala cantt 12jskli rear location

I bought a mobile phone oppo k3 blue on yantra. Com... Yesterday... ... I pay money 1294/- but my order is not published... How I contact you... With mobile no......
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S
sonu@97singh
Aug 7, 2021
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My mobile phone not deliver

(request id 335638)Took my phone on 23/07/2021 or said you will repair your phone in 3 days, today it is 7/08/2021 but my phone was not given
Whenever you call in the device, it will give you tomorrow, but you can't meet
And isca repair department does not even pick up the phone...
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K
Kingsman110
from Delhi, Delhi
Aug 4, 2021
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Phone Repairing of Battery

My Service ID on yaantra:330034. I gave my phone for repair for battery size increase issue then after 2 months battery again that issue came then I send phone again to Yaantra for repair in warranty after repair it came in condition of battery not charging and battery percentage indicator also not showing correct percentage of battery then again I sended now today I received 4 Aug 2021 phone condition is dead not even boting there is no...
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K
krishnatinku
Aug 2, 2021
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Cheating in repairing mobile phone

Address: YAANTRA (OFFICE-A-47,Block-A,Sector-58 Noida(Delhi-NCR).
Website: www.yaantra.com

SIR
I, KRISHNA KANT, have sent my mobile phone to YAANTRA (OFFICE-A-47, Block-A, Sector-58 Noida(Delhi-NCR). But condition of phone has become worse than before sending to Yaantra. Yaantra has changed battery of phone but Battery of phone is draining faster than before changing. It is told from Yaantra that older battery will be sent to me. But older battery is not given to me. Service of yaantra is not good.
I want Yaantra...
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S
Sharmila lakshmi
Jul 26, 2021
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Oneplus 3 screen

Address: Near vamshadhara high school, anjaneyanagar , moosapet , hyderabad , 500018

We gave one plus 3 for display problem one month back, the team suggested To replace screen, and charged 4500 rupees towards repair. Then we noticed back camera not working because of screen fixation not properly done. Now we requesting to rectify the problem. They gave 3 months warrenty also.....
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S
SharathMacharla
Jul 19, 2021
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334232 Worst Service No Response

Address: HYDERABAD

Just now got call from Yantraa Hyderabad office Prasad saying Device display internal damage not cover under warranty. How can the device get damaged without me using it for a single day and pickup boy took phone from me on saturday and alos took pictures of the device with no signs of damage and he communicated same with hyd yantraa team incharhge Prasad and now they are saying its damaged without me using it and saying he will return my...
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A
Alwala
Jul 16, 2021
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Lenovo p1 m 40

Address: HYDERABAD, Snr palace plot 60 near pochamma temple sanjiveni medical Hall back side b.n.reddy

I pickup mobile phone but speaker not working lenovo p1 m40 please help me...
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A
anilrawat@123
Jun 12, 2021
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Sony vaio laptop

Address: A-47, sector-58, Noida (Delhi NCR) Uttar pardesh
Website: Www.yaantra.com

Company is not return my laptop and doing false promises talk to the repair team my laptop is switched off in running condition .i repaired it on yaantra . One hard disk and the graphic chip was repaired in the laptop.
I paid 7000 rupees for graphic chip and hard disk of 1TB. I repaired again my laptop in warranty period but the executives are not responding to me for one month. So requested to you that my laptop is repair fast in2...
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S
sammy321
Jun 7, 2021
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Customer care not attending call

Address: DELHI

My reference number is 331833 and 331832 .
Yantra customer support is not recieving call .How i know when my mobile dispatch? and what part is damaged. Pls solve my problem...
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D
diwasubh3
from Bengaluru, Karnataka
May 25, 2021
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Laptop repair

A per charge and bill description it was supposed to replace the damaged component with new components but found cheated they just did soldering of damaged components.

Requested for:
1. Replacement of Hinge
2. Display cable replacement

but please attach a picture which shows,
1. soldering of damaged hinge
2. did not replace the display cable instead just rounded with tap for further...
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parteek gupta
from Delhi, Delhi
May 25, 2021
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Honor 8x repairing issue

I have given my mobile for repair where they have changed the display and battery. After getting repaired first time I have asked them that touch is very slow and its very hard to move the screen. They have picked it up again and asked me it will need to update the software. They did that along with my battery change. I doubt even they have checked it by their own. The touch is still painful. I have given 3400 for display and 800 for battery....
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S
Shaikh tokir
May 18, 2021
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Phone ( Samsung A21)

Address: Sultanpura vadodara 390001

Phone give for repairing under the insurance on 27 th april 2021 and after i did payment also for repairing but still is not receiv to me
So when my product receive...
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K
Khushal sstra4
May 14, 2021
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Display damage

Display is not working properly also I have followed them day by day no even attending phone no reply...
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A
Ashish12Ax
May 10, 2021
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Realme buds Q from realme

Yantra is fraud company.
These people say very well and promise, but their company is fraud ाAnd this company keeps the product and these people fraud with the people I will sugge all the customers to never give it for some repair or for replas. This company is a big fraud Plz be careful of this company...
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Pamu Bhatedia
May 1, 2021
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Product not returned by yantra staff members

Address: House no 25/4,Jadunath enclave ,meerut cantt

Hiii sir/ma'am mera nam ishwar singh hai r Maine redmi k20 pro returned kai liye btya tha and yantra customer care walo se bat bhi hyi but jb bhi call kro to inka ek hi jwab hai ki apka order dispatch ho gya hai r id mange to phone recive nhi krte ...Bebkuf bnaye ja rhe hai ...ap logo se request hai ki order id kai sath mujhe mera product wapis kiya jai......
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M
Mallanagouda BR
Apr 30, 2021
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Delivery

As I have issues with laptop I had given it for repair which was picked up on 7th of April and as of today 30th April I haven't got my laptop. As due to covid 19 lockdown I am in my home town and I contacted yaantra almost 9-10 times by call and 5-6 times by mail as the return response I got was the email stated that delivery team will contact you at the time of delivery but no one contacted me so please I request to you file a complaint...
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N
Nazir Muhammed
from Delhi, Delhi
Apr 29, 2021
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Laptop is delivery

Address: Bangalore

Hi Team,

Everyday your team is giving wrong promises .

everyday i am waiting for my device still didn't receive my device .

Request Id 328808
Customer Id [protected]
Customer Name Nazir .
Status Sent to Brand SVC
PickUp Date 19/04/2021
JobWork Start Date 19/04/2021
Gadget Type Laptop
Brand Lenovo
Model No Laptop Yoga 3
Now...
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C
Chandansona love life Jai mahakal
Apr 10, 2021
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Mobile return oppo a53 repairing

Address: Flat no 209 submit apartment Kaka dhabha sadguru

Hello sir my phone return date is 7/04/2021...but my phone is not parsel for me so check your deatils...
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Gurjeet Singh Lidher
Mar 30, 2021
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Not returning my Galaxy S8

I have used phonecash to sold my phone. They took my phone through delhivery courier service and after few days Yaantra representative told me that they cannot buy the phone so I said to return it back to me. They said OK. Now they are not returning it. I have tried to contact them through emails and phone but they are not answering it.

My Yaantra Request ID is BB0083508....
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