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Yaantra Complaints & Reviews

3.1
Updated: Jan 16, 2024
Complaints 249
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148
Unresolved
101
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Yaantra reviews & complaints page 6

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B
beltek
Oct 17, 2019
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one plus/ display not working

Address: Bangalore North, Karnataka, 560093

After Touch and display replacement display is not not working properly and needs to check and rectify the issue soon, and invoice it's mentioned as Touch and display is under warranty for one month.Kindly look into this and resolve the issue as soon as possible.Below request ID is for your kind reference.
Request ID:- 260406
Serial No:-412219....
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Vishwa Hegde
from Mumbai, Maharashtra
Oct 18, 2019
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fraud company cheating customer by stealing mobile parts

Address: 560066

I had Lenovo K8 Note which was working absolutely fine and there was no problem at all except broken display. So I gave this phone to yaantra service to get this done. They charged me 100 rs at first and took my phone by sending delivery executive. It was a mid of rainy season i believe. Few days later they called me and told they can not repair the phone and told they will not return amont charged. I agreed. But when phone was delivered...
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J
Jyoti@18
from Chennai, Tamil Nadu
Oct 8, 2019
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damage done by yantra executive

Address: Norwood, 560100

Hi, yesterday i raised order for screen replacement of my iphone 7. Executive came to my address, he changed screen, on which touch was not working, i showed him the issue then he out back my original screen only, after which my phone home button is not working now. No one from yantra call center was helping me out on this. Really disappointed with the service. I need my phone's home button to be fixed asap....
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R
Rajiv Menon892
from Hyderabad, Telangana
Oct 4, 2019
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my repaired phone

Address: Bavdhan, Pune, Maharashtra, 411021

The service is pathetic, after repairing, the phone was not charging at all, neither the specification was the same where the phone was of 6gb ram and was promised will be same but the when i received the phone it was a 4gb ram, the display was also not the same asa and the screen light was pale, and charged me nearly 8500 for the repair, worst service and it seems like they don't value their customer. I would require a refund. Kindly take...
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P Dilip kumar 1
from Bengaluru, Karnataka
Oct 3, 2019
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unable to hear the voice properly when I get call

Address: Sri chakravarhty complex bearing no 53 to 58 vv puram banaglore 560004, 560073

Hi,

As i have given my mobile for service model iphone 6 to yaantra mobile service
issue was battery was getting drained very soon & unable to hear the voice properly when i receive the calls this is the issue i was facing & i have informed the same to yaantra & i got call from them after getting repaired of my phone telling that battery is replaced & your receiver mic issue is cleared after delivery battery was working...
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9
999abhi999
from Bengaluru, Karnataka
Sep 20, 2019
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pathetic service

Address: 2nd floor, sri chakravarthy complex, No. 53 to 58, VV Puram,, Sajjan Rao Circle,, Bengaluru, Karnataka 560004, Bangalore, Karnataka, 560071

Name: Abhishek Paul
Request ID: 237809
Request ID: 255318
Phone: [protected]
Location: Bangalore

My Google Pixel device had a speaker issue for which I gave my device to Yaantra. Date: 07/08/2019. They said that it's a hardware issue so the mother-board has to be changed. I agreed and I paid Rs 9500 for the same. After using it for about 5 months I noticed a battery drain so I again gave it to Yaantra....
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S
silarahmedbasha
from Hyderabad, Telangana
Sep 17, 2019
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service charge

Address: Rangareddy, Andhra Pradesh, 500072

I have the problem of battery back up, touch and speaker i called customer care and yantra mobile approached me first for saying that for home pick up only 100 and any parts are extra i tempted and gave my mobile phone but after picking up my phone after 2 days one technicial called me mother board prooblem and battery problem total 1370 is chargeable due to un avaoidable situation i said ok after 2 days i received the device from executive....
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R
Ricky ponting
from Mumbai, Maharashtra
Sep 15, 2019
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my mobile not returned yet

Address: PLOT NO. 45, ROOM NO.54, SHIVAJI NAGAR GOVANDI, Mumbai City, Maharashtra, 400043

I had given my mobile on 7 Sept 2019 for repair and rectify, still my mobile has not got returned back to me after so many followup since last 5 days.
At first you are saying it get deliver in 3 days but still not get returned my phone.
Please do the needful to get it back my phone as soon as possible

My mobile number - [protected]...
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R
ranjit meena
from Mumbai, Maharashtra
Sep 4, 2019
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gionee m5 lite reg

Address: 16th floor, Satra Plaza, Sector 19D, Vashi, 400705

I have sent my phone gionee m5 lite for repairing of mobile and changed the display on 31.07.2019. After 16 days, 14.08.2019 my phone repaired and return to me on 14.08.2019 but i checked the phone, which was not working proper and i returned to delivery agent and 2 days later, 16.08.2019 prepared the phone and delivered to me. 2 days later, 18.08.2019 i complaint the yantra. Customer that my phone display was not working proper and request...
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Kiran N Reddy
from Mudigere, Karnataka
Sep 4, 2019
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refund or replacement not provided for 3 products till now

Address: Bangalore, Karnataka, 562110

I here by stating that, i'm the retailer of yaantra refurbished products located in bangalore (Karnataka). I recently bought 3 products from yaantra and found defective so i returned the 3 products. After the 15days of time i received the same products with same problem with no change. I again returned the products and i got a notification that ill be getting refund for all three products but till now i have not received any refund or replacement....
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A
Abhijeet002
from Mumbai, Maharashtra
Sep 1, 2019
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fake mobile repairing service provider

Address: Hoodi, 560048
Website: www.yaantra.com

I had submitted my phone to yaantra as my device had screen flickering issues. The phone didn't possess any other issues which was verified by the pickup agent.

After the pickup i wasn't intimated anything about the status of the phone. After 10 days i received a call from them stating that the repair cost will be rs. 3500/- which i denied. The phone wasn't handed over to me for the next 5 days. When the phone was handed over...
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ranjit meena
from Mumbai, Maharashtra
Aug 22, 2019
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gionee m5 lite

Address: 16th floor, Satra Plaza, Sector 19D, Vashi, 400705

I have sent my phone Gionee M5 Lite for repairing of mobile and changed the display on 31.07.2019. after 16 days, 14.08.2019 my phone repaired and return to me on 14.08.2019 but I checked the phone, which was not working proper and I returned to delivery agent and 2 days later, 16.08.2019 prepared the phone and delivered to me. 2 days later, 18.08.2019 i complaint the yantra. customer that my phone display was not working proper and request...
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G
getvikashgupta
Aug 17, 2019
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cheats with unnecessary replacement of chips

Address: Ghaziabad, Uttar Pradesh, 201017

Yaantra cheats with unnecessary replacement of chips. Common people do not know what they replaced. My device got repaired in yaantra in month of april and the same problem started again after 4 months. Earlier they said of six months warranty but they are now denying from it. They are asking for replacement of chips where the issue is only with the loose charging jack. My request is 640248 and 246123...
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Sumit Hedaoo
from Mumbai, Maharashtra
Jul 18, 2019
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mobile repairing delay

Address: 2/1, Nanjappa layout, Adugodi, Kormangala, 560001

Service request id: 240570.

Honor 9n give for screen replacement on last saturday. At the time of pick up they told max 3 days require for repairing. On daily basis service center called that will purchase the mobile part and provide you in next day morning but still after 6 days mobile is not repair. Tomorrow i am travelling and you know how struggle if i travel without mobile. Already i struggle from past 6 days.
br...
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Malathi V J
from Mumbai, Maharashtra
Jul 4, 2019
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request id 237186

Address: 560062
Website: Yaantra.com

I have given my phone on 29th june and it's 4th july n i haven't yet received my phone worst service nobody picks the call but when i have to book a repair u guys will be ready and if i call the guys up nobody picks is my phone safe or not because since 2days it's saying approval from customer end and i don't know what it is always so bad service i trusted yaantra but not anymore...
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bharath76
from Mumbai, Maharashtra
Jun 28, 2019
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customer satisfaction

I had given my phone to get it fixed on the 24/06/2019. My id is 228952. Over the past few days i have had no notification from yaantra about the status of the phone. I called nearly 12 times over the past 2 days. The yaantra customer care picked up and said they would transfer my call to the bangalore team. Till now the bangalore team call which was transferred has not been answered even once and i literally waited 5 to 10 min on hold. I...
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Harsha Parate
from Mumbai, Maharashtra
Jun 7, 2019
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unethical behaviour from yaantra people

Address: Gloden Treasures B1104 Kate vasti, Punawle Chinchwad Pune 411033, Pune, Maharashtra, 411033

25th mqy i gave my phone to yaantra pune team. as per information phone will be repair in 4/5 days but from last 17 days i did not return my phone . every time i have to call them and ask them about my phone but its there job they should call us and tell about our case. today also i called to delhi team but they are not taking serious action on my case ... every time i called them they are saying they need 4/5 days more what the hell they...
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M
Mathi Info
from Chennai, Tamil Nadu
May 31, 2019
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mobile phone repair service

Address: Lotus Park, Kelambakkam, Chennai, Chennai, Tamil Nadu, 603103

Waste!!! Waste!!! Waste!!! Waste!!! Waste!!!

Very very very poor quality of product.
I gave my mortotloa z2 play mobile to change display of rs.4100/-. They have replaced very poor quality display for my mobile. I cant type in keyboard bcz if i press one letter means some other letter were obtain in screen. I hate this service. And very bad thing is it was broken next day from delivery. Pls pls pls pls pls dont use this...
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Harsha Parate
from Mumbai, Maharashtra
May 28, 2019
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not giving my phone back

Address: Punavale, Pune, Maharashtra, 411033
Website: Yaantra

Last friday i gave my iphone 6s for repairing and they promise me toh give back my phone on monday and today is tuesday still they are saying that they need 8 days more. For what they need 8 days? Totally fake site with fake people's and fake service specially pune team u guys are completely irresponsible totally fake i called them 8 times in 15 min and no one pick my call from pune team i have to connect them through customer service...
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Shrinath Mathane
from Mumbai, Maharashtra
May 24, 2019
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yaantra has replaced my motherboard with defected one

Address: Tower II, Office Number 501, Shivaji Nagar Wakdewadi Rd, Shivajinagar, Pune, Maharashtra 411005, Pune, Maharashtra, 411005
Website: www.yaantra.com

Yaantra has replaced my motherboard with another defected motherboard as i denied to repair my phone. They had my phone for 10 days, at that time they did something wrong with my phone. And this is not only my issue some people also suffering from this dirty thing they are playing with their customers. Actually, they change the internal part so not everyone can detect it, that's how they sold refurbished phones. So i am going to file complaints...
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