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Zebpay Complaints & Reviews

www.zebpay.com
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Updated: Sep 4, 2024
Complaints 457
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78
Unresolved
379
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3
Can not debit funds
8
Regarding online payment through SBI
6
Fund transferred via IMPS debited from account and not credited to wallet

Zebpay reviews & complaints page 22

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S
Swarup Batabyal
from Hyderabad, Telangana
Dec 7, 2017
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withdrawal amount not credit into my account

I invested 101k in zebpay bitcoin by seeing my friends are doing. But very next day i have withdrawn 50k since i was not able to sleep by thinking about my hard earned money risk involved. As per their policy they should deposit the amount within 1 working day but it is more than 7 days and the amount is not credited into my account. Everytime they are saying "account dpt is looking into this issue." but no action. I am now feeling like i...
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A
Ayush Gour
from Abu, Rajasthan
Dec 7, 2017
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zebpay bitcoin exchange

Address: Mumbai City, Maharashtra
Website: zebpay.com

Made a horrible mistake of trusting an unknown fraud bitcoin exchange going by the name of Zebpay, their app is ###, I deposited the money in their account for which i got confirmation from both the bank and the payment gateway which Zebpay receives money through, namely Razorpay, but this money never reflected in Zebpay app i have installed in my phone, there is no option to even submit payment reference number, I had doubts on this company...
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S
sherfp
from Ernakulam, Kerala
Dec 4, 2017
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deposit not credited

Address: Ernakulam, Kerala, 682028
Website: ibiboweb pvt ltd

I am sherfudheen. P. A, my bitcoin address is "37v9g2xk16pofdklhssu48hb9uxyhtrxcl". I have deposit zeb pay through payment gateway 20000 rupees and including their charges 386.84 rupees (Total 20386.84) on 2nd december 2017 time 10.55 pm. This amount already deducted from my south indian bank account no. [protected] same time.in my transaction time i got the sib statement shows "bwy/xfer/[protected]"and not credited to zebpay on the...
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P
pankaj6apr
from Hyderabad, Telangana
Dec 3, 2017
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cheated by zebpay

I deposited 25k rupees in zebpay account but they have not updated my wallet yet. It shows the transaction as failed although it has been deducted from my bank account. It tried to email them and raised a ticket too but didn't get any reply. Their customer support is non-existent. It has been around a week. I wrote a review about their on playstore also, tweeted about it too. Doesn't seem to bother them. Please help me....
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A
anurags2309
from Noida, Uttar Pradesh
Nov 30, 2017
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about withdrawal of money into the bank account

Website: www.zebpay.com

I requested for the withdrawal of my zebpay wallet money into my bank account. They have promised that it will take upto 1 business day but its 6 complete days but no money is received in the bank account. Even i have called them about 10 times but no action is taken. Everyday they only say that we are processing your amount but they do nothing. They keep me waiting on the call and no action is taken yet. I am attaching the confirmation page...
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M
manishsoni7689
Nov 20, 2017
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rs. deposit failed

Hi team,
My rs deposit order d1360315 for ₹ 15, 000.00 created on 13/11/2017 is canceled. My imps transfer (Hdfc) was successfull though with the reference number[protected].
Attaching a screenshot of that. I have created an new request too for the same transaction. And the new request number is d1368560 which also got canceled.

I have raised two tickets to them but got no response. Their customer care...
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V
Vijayaml
from Mumbai, Maharashtra
Nov 14, 2017
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funds not received yet

I invested in bitcoin through zebpay, its more than 16 days i have not received my funds. They claim to transfer funds in 1 working day, but i am still waiting to get my money back. They are cheating the investors by giving them false information. They ask to send bank statement for their finance team to check but never get any update from them. I called on their helpline several times and make complaints but they dont bother to reply back...
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J
joy mac
from Mumbai, Maharashtra
Nov 2, 2017
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didn't receive my payment

Website: Www.zebpay.com

Hello my zebpay account with [protected] faced a unique problem i transferred bitcoin to by zebpay address of which image i will upload. After 2 hours i also received text messages confirming same but didn’t not received any coins so next day i called support they asked me to update the app i deleted the app and reinstalled again by then my zebpay addrsss changed. Luckily i had taken snap shot of my previous zebpay adresss. After that i...
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R
roy bob
from Bengaluru, Karnataka
Nov 1, 2017
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bitcoin

Address: Dharwad, Karnataka, 580023

Hello everyone..
I brought some bitcoins yesterday (31st oct) while the bitcoin was at all time high..
I invested around 10000 and it turned to 11500 by november 1.. And all of a sudden the price started falling down after they informed that there is a technical error and will b back in few minutes...
Until now buying and selling differed by "10000" and after update it's all gone up to "30000" difference between buying...
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A
Anil9492
from Pune, Maharashtra
Oct 29, 2017
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i have send 555 usd mistakenly to zebpay bitcoin wallet so i asked them to reverse the transaction but they refused to do so

Address: Pune, Maharashtra, 412216
Website: www.zebpay.com

I have send 555 usdt to zebpay bitcoin wallet bymistkely. So i request the coustmer care to provide me the private key so that i can reverse the transtion but they refuse they said we cnt give the private key. So i request them that plz do it from ur end n reviser my transtion but they refuse they said we dnt have private key and the mail they said that we have the private key. I have contacted the omni wallet coustmer care as they support...
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K
karnjaini
from Siliguri, West Bengal
Oct 21, 2017
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no escalation possible - transactions blocked

Address: Ambala, Haryana, 134003

Zebpay services are extremely poor. Without any notification they block all the transactions. Then customer care services are the worst in the world. Toll free number never connects. Revert time is endless. I have lost 2 lakh rupees because of the poor services of zebpay. Still the transactions are blocked and i am losing thousands of rupees every minute....
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K
karthikdtrading
from Warangal, Telangana
Oct 13, 2017
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helpline number (1860-233-0474) never works

Address: Ahmedabad, Gujarat, 382210
Website: www.zebpay.com

I made a deposit to my zebpay account. The transaction was successful, but i received email from zebpay customer service that the order was cancelled. I tried calling their helpline number[protected] to enquire but the ivr options never work. As in - when we call, the ivr asks to press 1 or 2 but nothing happens even when you enter the numbers. This happened several times.

Zebpay includes this number in all their email...
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V
vd279
from Delhi, Delhi
Oct 5, 2017
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fund is transferred to zebpay india but they are denying of it.

Website: www.zebpay.com

Dear sir/madam,
I would i like to draw your concern towards irresponsible or like to be fraud services of "zebpay india (Zebpay it services pvt ltd)".
On 24th sep 2017 i transfered inr5000 to zebpay it service pvt ltd central bank of india account (#details : acc no. [protected] ; ifsc cbin0281661) through imps. And they are denying that amonut were received by them.
I mailed them i called several times to zebpay india...
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S
shafx
from Colva, Goa
Oct 5, 2017
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non deposit of the amount in wallet

Address: 444602
Website: www.zebpay.com

Date of incident : 3/10/2017
Reference id : provided in screenshot
Order no : provided in screenshot
Bank transfer details : provided in screenshot.

I have deposited the amount of rs 5000 in zeb it services pvt ltd account.
But they replied that i have put the wrong reference id number (Which i dont think is wrong).
After raising several tickets, i havent got any reply.

They...
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S
Shibusps1
Sep 30, 2017
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payment not credited to my rs account.

Address: Thiruvananthapuram, Kerala, 695501
Website: www.zebpay.com

I've transferred inr.15000/- from my sbi bank account to zeb pay bandhan bank account ([protected]) on 28.09.2017 and provided reference number sbin[protected] for deposit order d 842057. Today i got the message that my order (D842057) has been cancelled due to the incorrect reference number and my mone has not been credited to my rs account. Please do the needful to deposit the said amount to my rs account or transfer my money back to...
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N
nurinder
from Adampur, Punjab
Sep 29, 2017
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amount deposited not credited to my zebpay account

Website: zebpay.com

Hello
I have deposited rs 9000 on 28th sep 2017 from my registered bank account of central bank in zebpay to zebpay's central bank account but the transaction cancelled and did not get the refund.
Tran. Id #d841508
Reg. Mob no. [protected]
Payment ref,[protected]
Reg email : [protected]@gmail.com

Please look into the matter and refund my money asap

The customer care guys...
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A
Aee TrD
from Atraulia, Uttar Pradesh
Sep 16, 2017
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withdraw failed

Website: www.zebpay.com

I deposited 2.5 lakh in zebpay. I had registered with my icici account. When i tried to withdraw it says failed transaction, incorrect account details. Details are absolutely correct.
Message from zebpay: your withdrawal request w254958 amt of rs. 49990 is not processed due to incorrect bank details. Please submit correct bank account details from application.
These frauds will scam your money. Dont deposit funds in zebpay...
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A
ashu54107
from Rupnagar, Punjab
Sep 13, 2017
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zebpay didn't refund my 10000

Address: Shimla, Himachal Pradesh, 171011
Website: www.zebpay.com

I have deposited rs 10000 from sbi account no[protected] in www.zebpay.com against order no. D648268 dated[protected] having reference no. 5122834 but they didn't approved my order request and even not refund my money back, i also send mail about it and i am attching supported documents regarding transaction, plaese help me to get my money back....
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P
prash243
from Mumbai, Maharashtra
Sep 6, 2017
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transaction failed with the deduction of money.. and not processing refund request

Address: Ahmedabad, Gujarat, 380051
Website: zebpay.com

On 13th of august i deposited rs 10000 through bhim app with a successful transaction but zebpay didnt show any balance and failed the transaction
They told me that they will refund the amount but no resolutions
I have raised several ticket but still no resolution
Ticket no. 258292, 245565, 261066, 245565, 272005, 272060
Please look into this matter
And now they are not responding to my mails
This...
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S
singh channel
from Gopalganj, Bihar
Aug 21, 2017
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I deleted my account and all detail

Address: Ahmedabad, Gujarat, 143116
Website: zebpay.com

My mobile number [protected] my zebpay address 36ry7rax7hqz6znsrtqtix8wozkdkpwztg please deleted my account and all information zebpay not change my address please deleted my all information deleted my all bank account information please deleted my zebpay account zebpay not deleted information i don't like this he will not deleted information options please please deleted my account...
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