Zerodha Complaints & Reviews

Dear sir

Today me ans 4 th jun 19 my profit was 1977 rs and at the end of the day when i check my account only 90 rs credited 1977-90 so 1877 for brokerage sir i am working for me not for you this is undigestable look at other brokerage house they are offering intraday free now and in this era you people started this loot sir i want clarification your negative response leads me to change you

I paid the account opening fees twice and I m trying to get the money refund I only want the refund of extra paid money. I have tried to contact the zerodha but none of the numbers are working so pathetic service they are providing. I made mistake by choosing zerodha they don't care about customer money . There policy is to make money from customers and they don't care about customer. I want my money back as soon as possible.

I want to know. When i sell a stock on delivery basis afterwards it takes t+2 get the entire amount released. But instead of automatically credit of entire amount in my bank account, it stands with zerodha. You have to again manually process to take it back into your bank account but then this process again takes one more day.

Why is it so? It should be credited in my bank account on second day as per t+2.

My email id is [protected]@outlook.com

I have done intra day trading and sold some fno shares and booked profit of around rs 43000 rupees on 21 may 2019. But amount not showing in my account statement. Created ticket requesting the clarification even after 3 days no one responding. My ticket number is #[protected]

If i am not going through account details because of hectic schedule what about our money.
I request all customers to go through your statement on daily basis

Its been more than 8 days my problems with nest is not solved (Ticket id #[protected]). On the call the support team says they cant help please raise a ticket and the after that the ping pong games starts. I have asked you service representative to just give me a call so that he can take mys system access and solve all the issues. Worst customer support team i have ever seen

https://support.zerodha.com/tickets/[protected]

Worthless customer service. Nobody is picking up the phone. No number of the company is reachable.

I have paid for a/c opening through card payment and also linked my digi locker (Through aadhar verification.) nothing is working properly.

The company authority should must take immediate action on this or the concern department of govt. Should take immediate action against the company...

Hi there,

Today i placed 6 trades for crudeoil mini, and i have noticed that on every trade exit, the trade was getting executed by 4 points ahead. Is that your preplanned setup of eating money or system error?? Usually whenever i take an entry or exit there was minimum 1 point variation. Today it was the height of cheating, 6 trades x 4 points, it's almost 240rs loss for me.. I have another broker acc also, there i can even place bracket order as well, but still i trade on your platform coz zerodha was my first trade account... But i have sit and decide now, whether tomo i have to continue with you or stop.. So i need an explanation for this now..

Hello sir,
I have submitted the application form and made the payment of inr 300. After that it says your application has been rejected due to invalid banker proof, ipv, etc though i have given the valid bank statement.
invalid ipv and etc are errors showing their
Neither i got any email regarding application rejection nor i am getting my refund.
i called all numbers but call is automatically rejecting
Please help me out to continue my application process further or else refund my money back
Thank you
my email id is [protected]@gmail.com

Zerodha has utter disregard for customer interests protection while ordering.

Let me explain how this disregard caused me heavy losses in trade.

Zerodha has an option called MIS in its trade, which it enforces squaring off at 3.20 irrespective of whether the client has margin or not, which is ok. But, it takes the MIS order type as default option in its order if the trader has used it before, this is a death trap.

Zerodha ordering system is buggy and has its issues, one or or the other, on a regular basis. One day it can not place orders to NSE exchange itself. So, today, though I had margins, it forced me to take MIS option. I did so, thinking that it is one of its buggy days. What I was not aware that it will force MIS as the default option for all my future orders. So, one of my options order was taken as MIS though I had sufficient margins, and was squared off at 3.20 as a market order without pre-warning. This caused heavy losses to me. The following are the shortfall of Zerodha:
1. Giving MIS as a default option which is dangerous, just because the previous order was so.
2. Not alerting or warning the trader that the trade is going as MIS before order confirmation.
3. Not alerting the trader before automatic write off and not alerting the trader to modify the order type to normal to avoid auto square off.
4. Not providing enough safegaurds to the trader to avoid such dangerous automatic default choices in the order, not alerting on such choices asking for confirmation.

As i mark leadmini april fut trigger price is 134.00 but trigger not heated also full day there was no any cancellations available in zerodha app
Kindly look into it and credited my loss amount
I also complaint but there was no any relevant revert received
Order no.[protected] and [protected] and time is 9.55 and 9.59am also i marked triger proce on 134.00 but due to not working zerodha properly i loss my 5000 rupees insted of trigger price

Hii team .this is chaudhary Shoeb again nd I'm again complaining about zerodha this is my user ID VH8421... Now my concern is the team Zerodha again asking me for 200to open an account for commodity trading but i already paid for that i paid 500 for both equity as well commodity.
.now im getting emails like your commodity account has rejected ...i don't know what's the prblm going on...i raised a ticket on Zerodha support Portal but no one responding me with the correct and permanent solution...im very frustrated with Zerodha..i did couriered POA and ENC form with the proper sign ...there only one area on ENC form to sign i pretty sure i had signed over there but the Zerodha team telling me again to courier that ENC that's why they rejected my commodity account ...I'm not going to courier again.. please team help me..i need your help...Thank you

Hi, i took position in crudem at sell [protected]@ at that time my place was 397, when it reaches 4084 i try to enter1 more quantity to sell bt got rejected 4 times, so continued with same intial position, suddenly when i refreshed it showed order sell excuted at 4084 nw cp was 4080 and pl for crude is jst 40 what happen to my intial sell position at 4078 where did my 197 profit gone

Hi, i had applied for opening an a/c on your mobile trading app and as such had paid rs. 500 towards account opening fees. The payment was deducted from my a/c ide payment id: pay_clzwtw89fpu89n through razor pay. Subsequently, i was not given a client id credentials or a password. I was being directed to a page to link my ac with the digilocker platform to complete e-kyc. But the issue is that my mobile number is not licked to my adhar card and as such, i cannot get opt to complete the procedure. As such, i am stuck at the same and cannot proceed. It is my humble plea to kindly refund me back my rs. 500 paid.

My email address is: [protected]@gmail.com

I have registered 2 days ago for a trading account and I've submitted every respected document they asked for but i don't know why but the IPV got rejected and they're asking to redo it but I'm not able to see any email or any link to redo it.
If they're not able to solve my issue they should refund my money which I paid for registeration.

This is my email :- [protected]@hotmail.com
I've already created a ticket but there is no reply from their side.

Yesterday i did documentation on your online form and i did that... But now I get rejection email I had attached that email pictures below... rejection like that iyour IFSC code missing nd ur ipc code is incorrect...plzzz do suggest how can i resolved this problem even i didn't get my client I'd by you please resolved my problem as soon as possible..nd make me possible to trade
THANK YOU

Dear team,
I received a mail from the zerodha that my application was rejected as
Bank details - cheque not personalised required latest month bank statement/ bank passbook copy with self attested.
Bank details - the bank document you have submitted as a proof is unclear. Please submit a clear bank document with a valid ifsc and micr code.

Please help me to rectify that as sales manager sunil kumar was also not receiving my call.
Regards,
Sonia bisla
[protected]

Zerodha squares-off largest unauthorized trade within 5 daysThis caused the client a total loss of 40 Lakhs within a 5 Days. The entire fault is due to Zerodha's liquidation.

1. i trade tata motors 8 feb 2018 in short sale with quantity 216000 average price 152.38 but at 3:22 pm all my stock squared @ 154.36

that time no this rate, why my share squared off @154.36 that time share price was 150.10. my position was showing 492480 profit at 3:20 pm minute after being square off 82829 rs loss

2.(a) i trade relinfra 11 feb 2019 in short sale with quantity 330000 average price 117.62 but at 3:17 pm all my stock squared @ 118.55

that time no this rate, why my all share squared off @118.55 that time share price was 114.40. my position was showing 1369500 profit at 3:20 pm minute after being square off total 19715 rs loss

(b) i trade pc jeweller 11 feb 2019 same day in short sale with quantity 1, 43, 400 average price 68.28 but at 3:22 pm all my stock squared @ 69.14

that time no this rate, why my all share squared off 69.14 that time share price was 68.80. my position was showing 74568 loss at 3:20 pm minute after being square off 1, 21, 507 rs loss

3. i trade relinfra 12 feb 2019 in short sale with quantity 164770 average price I wanted to eliminate(squareoff) 21 time my position from 3.15 to 3.25 pm.
but was reject by the broker again and again. According to the rule, the company should have finished this position 3.22 pm but the broker had auctioned
the entire stock and no information was given to me. When I spoke to the company he said a lie This is normal and this is a problem by the company
And after two days without notice 1235350 rs withdraw from my account This broker manipulate customer trade and always lie company
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4. (a) i was trade sunpharma 14 feb 2019 in short sale with quantity 190000 average price 432.16 but at 3:17 pm all my stock squared @ 444.08
that time no this rate, why my all share squared off 444.08 that time share price was 440.80.
my position was showing 1641044 loss at 3:22 pm minute after being square off total 2080093 rs loss
I ended my trade three times at 3.5 pm but the broker reject it at that time the market rate was 435, according to which my loss was only 5 lakhs
But the broker manipulated my trade And loss my 2080093 rupees

(b) i was trade same day wockpharma 14 feb 2019 in buy with quantity 98893 average price 404.57 but at 3:17 pm all my stock squared @ 396.35 & 399.05 price
that time no this rate, why my all share squared off 396.35 & 399.05 that time share price was 408.
my position was showing 344552 profit at 3:22 pm minute after being square off 261043 rs loss

Hello sir,
I have submitted the application form and made the payment of inr 300. After that it says your application has been rejected due to invalid banker proof though i have given the valid bank statement.
And i have also send the poa documents to zerodha office bengaluru.
Neither i got any email regarding application rejection nor i am getting my refund
Please help me out to continue my application process further or else refund my money back
Thank you

Dear sir,

1. It has been more than 3 months since i have purchased arvind equity nse shares which was purchased after its demerger. Still my arvind average price is not updated on zerodha kite profile.

2. It is requested to update my arvind equity average price asper demerger urgently as i am facing problem doing trade.

3. Its been so long since demerger, such slack services is not expected.

4. Waiting for acknowledgement.

5. My user id is

Yd0431

Thanking you
Rana chatterjee

Hello sir,
I tried you online procedure for opening an demat_trading account 03rd march, 2019. I followed each and every step for opening the account but, the results are negative. Non of one account has been opened by your side.
They told me that some documents had been required like aadhar card, pancard & 6 months bank statement and 2 photo of my. I tried that too but the account had not been opened. Everytime your team ask for the different document. Now i am not able to provide any kind of document to your team. If you are not able to open the account without the any more documents you had asked, then please refund my money back asap.
Very very cheap experience with zerodha and razorpay