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Zerodha Complaints & Reviews

zerodha.com
2.3
Updated: Jul 3, 2023
Complaints 535
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238
Unresolved
297
Good! Zerodha values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Zerodha step up their efforts to fully resolve all complaints 👍
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i am not able to open my account with my number. your mobile numbers already registered. this error shows.
16
largest unauthorized trade/square-off

Zerodha reviews & complaints page 12

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S
Sumit_Hans
from Kolkata, West Bengal
Oct 30, 2019
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account not opened from past 11 month.

Address: Zerodha, #153/154, 4th Cross, J.P Nagar 4th Phase, Opp. Clarence Public School, Bengaluru - 560078, Bangalore, Karnataka, 700068

Hi

I requested for the opening of an account on zerodha portal on 22nd nov. 2018 and made a payment of 300/-. Due to some issue which is beyond my knowledge, account could not be opened. I requested your office to help me with this matter. My relationship manager "subhankar chakraborty (Ph. [protected])" told me that physical document needs to be picked as the error is beyond the control of the it team. After much followups...
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rajamanisundaram
from Mulanur, Tamil Nadu
Oct 27, 2019
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my two share not show in my equity account

Address: S/o Subramani , seliamman nagar,Mettupaty puture. mettupaty (PO)., Salem, Tamil Nadu, 636111

Dear sir / Madam
I bought Affle india stock qty:1041&titan stock qty:100 on frieday-25.10.2019 but that two stock not shown in my equity account on 27.10.2019.
share market opened on 27.10.2019 at 6.15 to7.15 for mugurth trading. my other stock shown but above metioned two stock not shown .My total type stock:10 but 8 only shown Today i plan sell my stock of titan &Affle india &Buy the stock of HDFC AMC . But i can't buy &sell...
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Bhavishya Prajapati
from Bansi, Uttar Pradesh
Oct 23, 2019
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poa rejection again and again

Hi
I was opened an account with zerodha and I submitted forms by digital sign. And i purchased shares and I send POA hard copy two times which was successfully delivered. But after receiving POA they rejected multiple time saying poa not filled correctly.
Even before sending it to Zerodha I get it verified by thair zerodha support team(santosh.[protected]@zerodha.com) by sending the images of filled POA form....
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S
Sidharth Priyadarshan
from Chengalpattu, Tamil Nadu
Oct 22, 2019
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zerodha neither opened account neither refunded my registration fee

Address: 560103

Dear sir,

Zerodha took 300 rupees from me in the name of opening account and didn't respond after repeated follow up. An executive named namith from their call center blamed it on a person named balaji for not doing his duties of collecting required documents. Now after 15 days of follow up i requested them to give me back my money as they were not able to open the account and to my surprise, they clearly didn't follow their...
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M
Manzoor Ahmed Sk
Oct 18, 2019
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poa forms updation

Iam seriously shocked the way the zerodah support team are behaving on my poa forms status. As per my courier service provider the forms were delivered on 16th oct2019. I was updating the sales executive assigned to my account. And even after i wasn't able to sell my shares i gave to customer service. I was simply shocked by their response saying that they haven't the courier itself.. I feel completely disrespected by these guys....
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santhosh vasuki
from Delhi, Delhi
Oct 17, 2019
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poa document sent but not update in zerodha even after a week

Poa document (Via dtdc h[protected] sent and delivered to zerodha on 10-oct. Till on 17-oct the poa document is not updated in my account by zerodha. I am keep reaching to zerodha support team last 4 days but no progress is happening.

Support team provided the sale manager number who's number not working and no call back from him as well. I have invested on stock and unable to place sell order for the past one week. Stock price...
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A
ankushchawla03
from Hyderabad, Andhra Pradesh
Oct 15, 2019
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they will not close your account

Customer service is pathetic.
10th pass students without logic people are sitting to support in case of any issue
I was trying to close or deactivate my account since 3 months, it is impossibel to reach them on phone they ask for some password which never works
I have submitted the form as well for deactivation
They call me for confirmation, and they don't understand anything
I even confirmed still they...
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C
Chandu0573
Oct 8, 2019
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they deducted my money from my demat account

In my demate account, opening balance was rs 3432.62.. Then i purchased some share.. That time my account was showing margin used rs 976... Then after few hours i cancelled the order bec of less money. Next day remaining balance in my account was rs2431.. They deducted my money of rs (976+25=101). I'm asking to the customer care i'm not getting proper response. Im not complaining thinking that they deducted my money.. It's all about trust...
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A
Arunac007
from Mumbai, Maharashtra
Oct 1, 2019
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fake price triggered

Address: Banglore, 601203

My stop loss get triggered but price not even reached but it triggered at my stop loss price. I verified with execution time and the chart price not reached my stop loss but it get triggered at that price. I shared my screen shot verify the execution time and check the price reach in chart or not. Because of this fake price triggered i got 4500 loss....
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K
Karori Mal
from Bathinda, Punjab
Sep 30, 2019
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not showing my bought gfl ltd share on portfolio

Sir,
I bought 53 share of gfl ltd on 26 sep 2019. Share amount is also deducted from my fund. Presently share is not showing on my portfolio. Where is my share and share amount. So kindly tell me about status of my bought gfl ltd share. Statement of my trade on 26 sep 2019 showing bought share of gfl ltd but portfolio not showing gfl share. I need your help....
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D
deepaklx
from Baramati, Maharashtra
Sep 26, 2019
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delay in offline application for new account and no refund after cancellation

Address: B9/61,, Pune, Maharashtra, 41003

Hi,

I submitted my application offline to zerodha representative on 6th of sep and i was told that application will take 10 days to complete. I paid rs/- 300 as joining fee.
But even after 19 days, application not processed. During this time bse/nse stock market moved from bad phase to good phase and i didn't invest in stock.

Upon enquire, zerodha said my application rejected due to invalid address proof...
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P
PRATISHRUTI DASH
from Delhi, Delhi
Sep 21, 2019
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cancelled cheque not personalised.

Dear pratishruti dash,

This is about the account opening forms that you have sent us.

The following corrections have to be made in your forms before we can get you to start trading:

Bank statement - cheque not personalised required latest month bank statement / bank passbook copy with self attested.

Kindly help me out on the issue as sales manager is not reachable on his phone.br...
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A
Avinash@123
from Masaurhi Buzurg, Bihar
Sep 20, 2019
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order has been executed but it was not showing the position for 2 minutes

Sir i'm avinash kumar my zerodha id is ym7009. Today i placed order in britannia at 2647.30 but after executing the order there was no position showing in the position menu therefore i was unable to put stoploss. It took 2 minutes to show me the position till than i was late i had lost ₹26680. This is heartbreaking for me. And i want my money back otherwise i will have to go consumer forum....
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S
Satyendra Mahendra
Sep 19, 2019
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2 times my fut positions sold by zerodha automatically w/o my consent

Address: Flat No. 14, HEWO Apartment, 122001

Hi,
This is second time i am facing issue with zerodha for new mobile platform for my fut of federal bank. First their system sold my two nrml position (Converted to nrml from mis on same day well before the trading session end time). Second time yesterday for my nrml position. This buy order for this position i cancelled but still system sold it. I raised it to their support team but not getting any help. Their top mangers and ceo...
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S
Saily Sanjay Shinde
from Mumbai, Maharashtra
Sep 12, 2019
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about opening new account

Address: Pune, Maharashtra

Resp. Sir / mam
Yesterday i transfer ₹300 for account opening & also try to complete online form for account. Is it submitted or shall i got now trending platform.
If not please return the money which i transfer to you.
Or guide me how to open an account, i have already one treading account (Not in zarodha) can i open second one treading account?...
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S
Sushanth Reddy
from New Delhi, Delhi
Sep 12, 2019
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trade entered and exited by zerodha without my consent and deducted losses from my account

Address: 500082

On 29-8-19, i faced so many problems with executing the bo trades. Some won't exit and one cash sell trade entered without my knowledge. I tried to exit it immediately but it wont exit saying not enough balance to exit. I have taken a screenshot of it. When contacted customer support they said i entered the trade. How can i enter a cash sell trade (Nrml — not intraday) without holding the stock upfront?? Moreover my balance is 30,...
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S
sterin jolly
from Mumbai, Maharashtra
Sep 12, 2019
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rejection of ipv

I have registered 2 days ago for a trading account and i've submitted every respected document they asked for but i don't know why but the ipv got rejected and they're asking to redo it but i'm not able to see any email or any link to redo it.
If they're not able to solve my issue they should refund my money which i paid for registeration.
I tried to contact the executive through email but there is no reply from their side....
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S
siddhartha.moitra@gmail.com
from Bengaluru, Karnataka
Sep 11, 2019
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liquidbees technical glitch for last 2 months - zerodha inaction

Address: F-13/156 Abhilasha Apartments, Behind Vyas Vadi, Navawadaj, Ahmedabad, Gujarat, 380013

This is my second time here, earlier, i was here for the same issue which has not yet been addressed by zerodha. My id is yc9930, looking for solution from june, multiple times reached zerodha but every time, zerodha failed to fix it. At one point they started closing the ticket just by giving some lame answer so that i must shut up!
Clearly visible, zerodha is interested in acquiring more active accounts so that they can reach their...
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Dnyaneshwar Chintamani
from Pune, Maharashtra
Aug 29, 2019
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trade not executed even though price had came

Address: NEAR TRINITY SCHOOL, KALAS, MALWADI, Pune, Maharashtra, 411015

I have bought 2 lots i. E. 40 qty of banknifty aug 27800 ce @ 65.33 on 29.08.2019. I had kept sell order for these 2 lots i. E. 40 qty @ 80.85. After that ce had made high price of 88.60 but still my order was not executed.

There is always issue like this in zerodha and zerodha says we are sorry for inconvenience.
There is price loss that i have to bear. Kindly refund or credit the loss difference or profit in my account...
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N
namitpatil74
from Mumbai, Maharashtra
Aug 29, 2019
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about placing order and having loss nearly 5000 rs

Address: Krishna Apartment, Radha Govind Nagar, Station Road, Vidyanagar, Karad, Satara, Maharashtra, 415110
Website: zerodha kite application

Hello, this is namit patil. Today because of zerodha's order placing issue i lost my profit and now having loss of nearly 5000 rs. I ordered sell order of bpcl at 347.50 at 9.19 then the stock price of bpcl is raised upto 350 and then it fall back to 347 at 10.15. I wanted to exit that position that time. That time i was not able to place order because of their software issue. Zerodha's software problem i'm having this loss. The order placing...
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