Zerodha Complaints & Reviews

The power of attorney document was couriered and delivered but upon calling zerodha i was told that they haven't recieved it. Its been two days and there is no response from them, i was told that it would take 24 hours to process and update the poa document. I have a significant amount invested and have to sell the stocks bought from it pretty soon. If this is not delt with in time i might face a drastic loss.

Hi, this is vinayak. I am using zerodha from from couple of years, from last couple i was suspicious about additional money deducted from my account. At least from last one month each transaction i am tracking, and to my surprise everyday around 40-90rs is additional deductions from my account.
Zerodha, pls take this matter seriously before such things appears in public platform. I never expected such cheap tricks from zerodha at least. You can contact me on [protected].

Raised a request for dematerialization of my mutual funds in the month of august 2018. Got a confirmation mail stating that de mat provider had requested for switch of mutual funds without my consent or at least a prior intimation. Because of that i had lost inr 3000 app. Due to switch when markets were down. Didn't update my coin platform in spite of repetitive follow ups. The lame explanation being given by the staff would be "only on saturdays and sundays, manually coin platform needs to be updated, so please cooperate (So you want me to come and update platform, and do your work? That's why you are being paid?) unless otherwise platform gets updated, additional investment is not possible. As my platform is not updated, thanks to you, i couldn't invest when the markets were down. No matter what how many tickets we raise, we never get a proper reply. Tickets got closed even before my problem got resolved. When i called, i was being told that"our representative will get back to you with in half an hour. Don't know what happened to so called representative. Employees seem to be pretty much ignorant. Sad to say still my platform ain't updated, representative never call. May god save the customers and bless zerodha.

Dear team,
It's been 7 days running after submitting the request of create account to zerodha.
No body evenly has informed me through any communication like mail or anything that ipv was the problem until i raised a ticket after 2nd day.
Even after completion of ipv 2nd round 2 days overdue but not received any credential details yet.
Horrible slow process with no inimation.
Totally worthless..
I started beliving my money wasted as too much hazardous process with just for opening account with you.
I am not sure how the trades, sqauring off position and money you are handling, thats previously i heard of but now i am also experiencing why cases have been lodged against you.
But i am sure that i am not going to use your platform for trading anymore.
Let me search how to take this issue highlighted to higher escation department.

Regards,
Nabyendu ray
Phone:+[protected]
Whatsapp only:[protected]

Team,

I had done an imps transaction from icici known source to zerodha account
Till now from past 3 days i didn't see the fund credited to my account. I had called them 10 times but it is so slow to respond neither they took care of transferring the amount. I checked with source bank they said it was transferred same day to zerodha yet i didn't see it on my account, please be careful with imps transfer to zerodha

I submitted the required documents along with the two cancelled chque leaves of two times for modifying account details in my zerodha account. First time through online it is rejected stating wrong signature and second time by vising the nearest office which in hebbal, bangalore to check the signature but the representative told today is saturday no staff were there on online so i can't help submit the doc with another signature. I submitted...

I have sent hardcopy to them to activate commodity account which they committed will be completed in 48 hrs. Now three days had passed but still i haven't seen any movement. Called support 6 times and all are just putting internal note and committing that it will. Resolve in few hrs but no result. They had really casual approach in dealing existing customers and don't bothered to resolve. No process to expedite such cases and no contact as well.

I am really frustrated now.

Physical options trade not allowed intea day when there is open position
In the month of september i have open position in put i have open position in hexawae put when i sell before expiry two day ago i sold open position higher rate and then endo of day rat was very low so want to to interday buy i am not able take interday opportunity and i lost it and next day further down so double loss.
I didn't get good response from zeroda.
And then after the issues was rasie fom next month they allowed everything.

So this was clean chit with me earlier not allowed now they allowed and try was telling married issues.

Zerodha cant exucute order at time 3.15 after that they squre off order and apply charges of call and trade service. Customer support experience is so bad. Very bad experience and service is so wrost. Also economicaly not good we paid the money for best service as they says but they cant do real their commitment so i requested to zerodha please don't take thus type of charges because it's ur problem not ur because not execute of order is not my problem i take right time to exit my position but technical issue it's ur problem we paid money for best service not to wrost and frustration. Why zerodha facing these many bugs and technical problem many times i read news and opinion against zerodha

Hi team

I sent my dad's "original share certificate" (100 shares - corporate courier) along with "3 copies of drf" & "self-attested copy of pan" via speed post having consignment no - et[protected]in which delivered to zerodha h. O. On 22-nov-2018.

I raised ticket #[protected] on behalf of my dad (User id - gn2169) to know the status of physical shares transfer.

I am chasing zerodha from 26-nov to get the status of physical shares transfer. But everything in vain. It seems zerodha hardly bothers customers.

I hope you will process the form before 5-dec-18 (Last day).

Certified that my son shri ashok kumar kalyan will be as a nominee in my zerodha account. Please enter the his name in nominee column in the appropriate attached form sent by zerodha to me.

(Sita ram kalyan)
Mobile : [protected]
New delhi

Zerodha securities private limited
Dp of central depository services (I) ltd.
No. 153/154, ground floor,, 4th cross,,
J p nagar, 4th phase,
Bangalore, karnataka-560078
Phone[protected],
Email - [protected]@zerodha.com, [protected]@zerodha.com, [protected]@zerodha.com, [protected]@zerodha.com,
Dp id 12081600 client
Id
11832982 sex m dp int ref no gi9724 a/c status active a/c opening
Dt
16-nov-2018 purchase
Waiver
Y
Bo status individual bo sub status individual - resident negative
Nomination
A/c category regular bo freeze status not frozen registered for easi n
Nationality india stmt cycle end of month occupation public
Sector
Closure init
By
Account
Closure dt
Registered for easiest
Sms
Registered
Yes sms mobile
No
#3126 uid rbi ref no rbi approval
Dt
Bsda flag no rgess flag no pledge si flag no email d/l flag yes annual report flag electronic
First holder name sita ram kalyan first holder pan alcpk8266b date of birth 01-nov-1959
Second holder name second holder pan
Third holder name third holder pan
Correspondence address 19/958 jor bagh road permanent address 19/958 jor bagh road
Lodhi colony lodhi colony
Central delhi, 110003, delhi, india central delhi, 110003, delhi, india
Phone/fax [protected] / /
Email 59sr. [protected]@gmail.com
Bank details indian overseas bank bank a/c type savings bank account
New delhi, 110001, delhi, india bank a/c no [protected]
Micr code[protected]
Ifsc code ioba0001812

Nominee name % residual sec flag nominee's guardian details
..
Poa details
Poa master id poa name poa reference holder (1st-2nd-3rd)
[protected] zerodha [protected] first holder
27-nov-2018/cds cdsl cin: l67120mh1997plc112443 page 2418

I am withdrwal amount rs.37800 22nd nov 2018 still till date not credited my bank account. Call to custmer care more time but no positive response don, t know what happing.. 10 or more time support email i will send email but no one can help about this query. Still i'll try to solve my problme but no response from zerodha please help me what to do?...

Hello sir / madam, it's regarding Zerodha poa, I have sent the a copy of poa documents to Zerodha My client id is hj8207, I have sent the copy of selfattested poa to Zerodha and I got confirmation about the delivery ie on 23/11/18, but still im unable to watch my holdings n sell them, kindly help me I have invested around 30k but I'm unable to do anything

Zerodha squares-off largest (78000 units of TATAMOTORS) unauthorized trade within 15 minutes of trade day while client got T+1 days. This caused the client a total loss of 84 Lakhs within a single transaction. The entire fault is due to Zerodha's liquidation.

The issue has been dealt with NSE arbitration panel which found Zerodha guilty. They Zerodha appealed, the appeal panel again found Zerodha guilty o[censored]nauthorized trade....

Mothersumi company had given the bonus shares for its investor, but your system are not updating on my holdings. When your other peers are already updated. Please update as soon as possible. This will mislead my holding account ledger.

I also seen abnormal behaviour on saturday (03 nov 2018) on your software zerodha kite prices were going up & down where there was a trading holiday.

Please do not mislead your client. Be updated & be user friendly

Thanking you

Hi team,

This is to inform you that i have sent all my documents and paid 300 rs. Fee to open an account.
However as per new company policies i or my dependents are not allowed to trade. So requesting you to send my all documents.

I have requested rahul vishwanathan. He is neither responding nor helping.

Kindly provide a good co-ordinator. Looking forward for prompt action and support.

Shailesh bajaj
[protected]

Ticket [protected] already raised for login credentials not receive for new account.
Riffat is handling my account but is not able to solve the issue yet. Issue pending for over 2 weeks now.

I have sent all the documents to zerodha office and they have acknowledged that the documents have been received.
Please help me resolving this as soon as possible...

While bieng opening zerodha i entered a wrong ifsc in the application, it was rejected please tell me that what i want to do to succeed my opening account. While iam trying to solve i didn't getting any idea that how to solve it. So, iam appearing to you please make a solution to open my zerodha. Is any other way to solve please inform me as soon as possible.
Thank you waiting for your reply.

I have submitted online application about 3 weeks ago and posted poa about 2 weeks ago. Upon repeated attempts i have not received any credentials and not getting any status information. I have paid the necessary fee and submitted online application for 2 times. Upon the above extra efforts it doesn't seems to be good to delay in the process. Request you to prioritize the issue and work to give me credentials or refund the money.

My POA and ECN forms were rejected when i sent them for the first time. When i enquired about the details of of the forms the response was very very slow. They're informing me about the rejection of the forms one and a half month ive I've sent the courier. Then i sent the POA and ECN forms again after hearing from them but I'm yet to receive any response from them. I've sent the POA and ECN forms via courier three weeks ago. I'm still yet to receive confirmation from them. The customer care was so good before I opened my account with them but after I opened account with them their response had been very slow to my queries. I'm not happy with their customer care. I've paid full amount for stocks and commodity account opening. Stocks are enabled but commodities have not been enabled because of their delay. I know nothing is wrong with the courier, if there had been they would have called me. I'm sure that courier has reached them, it's only 250 kms from my place to zerodha securities. I hope zerodha improves their customer care for quicker and better response. I hope I get my POA and ECN forms verified quickly and enable commodities in my account. I'm very dissatisfied with zerodha.